Ratings based on 440 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-May-2017
Excellent hotel. Beautiful view. Close to town. Great getaway.
5 out of 5
by Mr

A great view of the lake

Posted 02-May-2017 on Hotels
Wonderful new Accommodation - Great Welcome and Service
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 29-Apr-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

beautiful hotel

Posted 23-Apr-2017
Incredibly beautiful view of Lake Lucerne and snow clad mountains from a very stylish room
5 out of 5
by Abdulla

Loved the hotel ! Stunning

Posted 01-Apr-2017 on Hotels
Loved the place. It is by far one of the most beautiful hotel I stayed in within Europe. I would recommend it to a family, honeymooners, couples, business travelers...etc. The city center is around 4 km away but if you have a car, you shouldn't worry plus the bus stop is nearby. Moreover, the hotel provides bikes for which you can ride along the lake to the city...amazing ! The view from the room across the lake is just STUNNING!!
5 out of 5
Recommended
for Everyone
by A verified traveller from GB.

Top quality hotel overlooking Lake.

Posted 29-Mar-2017
This is a top quality hotel over looking the lake. Food was excellent as was the bar service. Made good use of the sauna and gym which were very clean. We will definitely return to this hotel. Could not fault it.
5 out of 5
by Bader

This traveller left a rating score only Posted 28-Mar-2017 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Mar-2017 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 13-Feb-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from USA

Modern hotel on the lakefront

Posted 30-Dec-2016
The room was wonderful-quite spacious with wood flowers and a fantastic view of lake Lucerne. The bathroom was also modern and specious. We visited in late December and the room was very hot all the time, but there was no thermostat in the room. We ended up opening the windows each night to let some cool air in. The hotel has a bus stop right out front. The bus comes every 15 minutes and drops you right in front of city center or the train station which was very convenient for us. Overall we really enjoyed our stay here at Hermitage.