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Overview of Altstadt Hotel Le Stelle Luzern

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Exterior
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi

Altstadt Hotel Le Stelle Luzern

3 out of 5

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking Available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Explore the area

    Popular LocationLucerne Town Hall1 min walk
    Popular LocationRosengart Collection1 min walk
    Popular LocationJesuit Church3 min walk
    AirportZurich (ZRH)50 min drive

Choose dates to view prices

  • Apartment ("Hirschplatz" View)

    5/5 guest room rating

    Room amenities

    • 322 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsApartment ("Hirschplatz" View)
  • Double Room (''Hirschplatz'' View)

    4.2/5 guest room rating

    Room amenities

    • 129 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room (''Hirschplatz'' View)
  • Double Room with view to the adjacent building

    3.6/5 guest room rating

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room with view to the adjacent building
  • Single Room (''Hirschenplatz'' View)

    5/5 guest room rating

    Room amenities

    • 129 sq ft
    • City view
    • Sleeps 1
    • 1 Large Single Bed
    More detailsSingle Room (''Hirschenplatz'' View)
  • Single Room with view to the adjacent building

    4.3/5 guest room rating

    Room amenities

    • 129 sq ft
    • Sleeps 1
    • 1 Large Single Bed
    More detailsSingle Room with view to the adjacent building
  • Apartment

    5/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 1
    • 1 Large Single Bed
    More detailsApartment

About this area

Lucerne

Located in Lucerne, Altstadt Hotel Le Stelle Luzern is in the city centre and near the boardwalk. KKL Lucerne and Swiss Transportation Museum are cultural highlights, while Chapel Bridge is a notable landmark. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledging and snowshoeing. Guests appreciate the hotel's central and quiet location.
Popular Location

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Rosengart Collection - 1 min walk
  • Saint Peters Church - 3 min walk
  • Chapel Bridge - 3 min walk
  • Jesuit Church - 3 min walk

Getting around

  • Lucerne Station - 7 min walk
  • AirportZurich (ZRH) - 50 min drive

Restaurants

  • Opus - 3 min walk
  • Wirtshaus Taube - 4 min walk
  • Burgerstube Im Hotel Wilden Mann - 4 min walk
  • Pizzeria Einhorn - 4 min walk
  • Shamrock Irish Pub - 4 min walk
View in a map

About this property

Altstadt Hotel Le Stelle Luzern

3-star hotel, walk to Chapel Bridge
This smoke-free hotel features valet parking, concierge services and dry cleaning. WiFi in public areas is free. Additionally, tour/ticket assistance, multilingual staff and a front desk safe are on-site. All 16 rooms offer free WiFi, minibars and LCD TVs with cable channels. Other amenities available to guests include portable fans, hairdryers and safes.
Altstadt Hotel Le Stelle Luzern offers 16 forms of accommodation with minibars and a safe. 26-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (CHF 27.00 per night)

Things to do

  • Shopping

Family friendly

  • Dry cleaning service

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Well-lit path to entrance

More

  • Renovated entire property – January 2014
  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Linens
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 26-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Safe

See similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 6:30 AM - 11 PM
The check-in location differs from the property location; to check in, go to Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne
If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel des Balances, Weinmarkt, Lucerne
Front desk staff will greet guests on arrival
The property is located in a pedestrian zone. However, cars are allowed to park in front of the hotel during arrival and departure. Check-in and breakfast for this property are based at a different location, (Hotel Krone - Weinmarkt 12 - 6004 Lucerne, 74 meters from Altstadt Hotel Le Stelle Luzern). Check-in 11 PM-6:30 AM takes place at the Hotel des Balances across the street.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: CHF 27.00 per night
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Le Stelle
Le Stelle Hotel
Le Stelle Hotel Lucerne
Le Stelle Lucerne
Altstadt Hotel Stelle Lucerne
Altstadt Hotel Stelle
Altstadt Stelle Lucerne
Altstadt Stelle
Altstadt Hotel Stelle Luzern Lucerne
Altstadt Hotel Stelle Luzern
Altstadt Stelle Luzern Lucerne
Altstadt Stelle Luzern
Altstadt Le Stelle Luzern
Altstadt Hotel Le Stelle Luzern Hotel
Altstadt Hotel Le Stelle Luzern Lucerne
Altstadt Hotel Le Stelle Luzern Hotel Lucerne

Frequently asked questions

Can I cancel my reservation for free at Altstadt Hotel Le Stelle Luzern and receive a full refund?
Yes, Altstadt Hotel Le Stelle Luzern offers free cancellation on select room rates, because flexibility matters! Please refer to Altstadt Hotel Le Stelle Luzern cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Altstadt Hotel Le Stelle Luzern?
As of 24 Jan 2021, prices found for a 1-night stay for 2 adults at Altstadt Hotel Le Stelle Luzern on 25 Jan 2021 start from £73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Altstadt Hotel Le Stelle Luzern pet-friendly?
No, pets are not allowed at this property.
How much is parking at Altstadt Hotel Le Stelle Luzern?
Valet parking is available for CHF 27.00 per night.
What time is check-in at Altstadt Hotel Le Stelle Luzern?
Check-in is from 3 PM - 11 PM. Late check-in is available during limited hours.
What time is check-out at Altstadt Hotel Le Stelle Luzern?
Checkout is at 11 AM. Late checkout is available for CHF 50.00 (subject to availability).
Where is Altstadt Hotel Le Stelle Luzern located?
Located in the heart of Lucerne, this hotel is steps away from Lucerne Town Hall and Chapel Bridge. KKL Lucerne and Lion Monument are also within 15 minutes. Lucerne Station is 7 minutes by foot and Werftestrasse Luzern Station is 13 minutes.
3.8
Good
Rating 5 - Excellent. 65 out of 262 reviews
5 - Excellent 25%
Rating 4 - Good. 113 out of 262 reviews
4 - Good 43%
Rating 3 - Okay. 58 out of 262 reviews
3 - Okay 22%
Rating 2 - Poor. 17 out of 262 reviews
2 - Poor 6%
Rating 1 - Terrible. 9 out of 262 reviews
1 - Terrible 3%

4.2/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Business traveller
Happy face iconLiked: Cleanliness, property conditions & facilities
Small and functional
Very close from the train terminal, small room, clean. There is no elevator from the first floor, the elevator is on the 2nd floor., so if you have heavy luggage it’s complicated....
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Convenient location
Pro: convenient location Con: no check-in instruction at all and was difficult to locate the hotel.. it’s hidden in a restaurant. And check in counter was at another hotel in the group
Stayed 1 night in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

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