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Reviews of Lucca in Villa San Donato

Lucca in Villa San Donato
Via delle Tagliate Prima, 49, Lucca, LU

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 101 reviews" "
Rating 8 - Good. 35 out of 101 reviews" "
Rating 6 - Okay. 13 out of 101 reviews" "
Rating 4 - Poor. 1 out of 101 reviews" "
Rating 2 - Terrible. 3 out of 101 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
What a great & caring host Luca was, he was very helpful & knowledgeable.
Stayed 1 night in Oct 2023
Response from Luca on 23 Oct 2023
Thanks for everything, you are fantastic Luca

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, just 5 minutes walking distance to the historic center. Luca, the owner of the property was very attentive, picking us up from the train station which was about 10 minutes away. He then informed us about the city and recommended few places to visit. The room was very clean and charming. Breakfast was diverse and served by Luca and his sister. We had a great experience.
Stayed 1 night in Aug 2023
Response from luca on 23 Aug 2023
Thank you very much, wonderful family.It was an honor to meet you, I will remember your serenity for life.Keep up the good work..Luca

10/10 Excellent

Beth

Stayed 1 night in Jul 2023
Response from Luca on 23 Aug 2023
Thank you very much.It was a pleasure..:-)Luca

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful manager who was very accommodating.
Stayed 1 night in Sep 2022
Response from Luca on 26 Sept 2022
Thank you very much :-) a real pleasure to meet you .. Have a good life and if you want, I'm here

10/10 Excellent

Eamonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Excellent hospitality, thank you.
Stayed 1 night in Jul 2022
Response from Luca on 15 Jul 2022
Thank you very much.. it was a pleasure and I hope to see you again soon...:-)

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful property! The room was gorgeous, beds were really comfortable, AC and WiFi worked great. Free parking right in the courtyard was easy and a 3 minute walk into walled city. Staff was very helpful, welcoming and friendly. We would definitely recommend this property!
Stayed 1 night in Jun 2022
Response from Luca on 11 Jun 2022
WOW, thank you very much, I hope you are well now and it's nice to have such happy guests, you give us the boost for more months of hard work .. Thank you so much for everything and I hope to see you again one day ...:-)

10/10 Excellent

Dylan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite place in Italy!
This is the most charming, comfortable, and beautiful B&B I have ever stayed in. The rooms are gorgeous and the bed was the nicest I've experienced in a hotel ever. Lucca is very kind and helped me with my luggage, recommending places to go, and with driving me to the train station. I will never forget my stay at this lovely place and will definitely be returning. It's memorable and special. Don't think, just book!!
Stayed 1 night in Oct 2021
Response from Luca on 22 Oct 2021
Well, you leave me speechless ... Thank you very much, you are so cute, and your sweet little love too :-) Good continuation and when you want, I'll be here waiting for you, with our news and I hope yours ...:_) Luca

10/10 Excellent

Rachel B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place.
Stayed 1 night in Jul 2021
Response from Luca on 20 Jul 2021
Hello and thank you very much, you give us the right charge to continue our shooting season.. Thank you very much again, it was a pleasure

10/10 Excellent

JASMINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodation outside the old-city walls
A really nice accommodation a few steps away from the Lucca walls. Luca is a great host, he recommended to us what to see/visit in the city... There's free parking in the garden of the property, which is also a plus.
Stayed 1 night in Jul 2021
Response from Luca on 7 Jul 2021
Thank you guys .. You are a plus .. your enthusiasm is contagious and has redò all natural, as if I have known you for years ... you are the beauty of my work, which give the right charge. Thank you 😊

10/10 Excellent

Francisca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic and Cool
Absolutly in love with this Hotel. Elegant, classic but cool. Very well located to visit Lucca. Private parking. The room was very refined and wonderful. I really recomend it. Luca is very nice and able to help always.
Stayed 1 night in Jul 2020
Response from Luca on 24 Jul 2020
Thank you very much, it's nice to know that you have appreciated my place of heart... it was a real pleasure, I hope at the next :-)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locked parking space in back, proximity to city gates and helpfulness of staff. Luca was terrific! He recommended places to visit and eat - very pleasant visit.
Stayed 2 nights in Nov 2019
Response from Luca on 7 Dec 2019
Thank you so much, a real pleasure to meet you ... I hope to have you as my guests again. A hug Luca

10/10 Excellent

Kurt, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Excellent location just 1 block from old city. Very cute and comfortable property.
Stayed 1 night in Oct 2019
Response from Luca on 15 Oct 2019
Thank you very much and I hope to see you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location close to the walls and free parking Host was very helpful with local guidance to tourist spots
Stayed 1 night in Oct 2019
Response from Luca on 8 Oct 2019
Thank you very much for the thought..

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Lucca
Best hotel of our trip. Luca the owner was amazing. He gave us specific driving and parking instructions before we even left home. He made dinner reservations, drove us to the train station one day and helped us with the return of our car rental. He went way beyond the usual to make sure our stay was the best. The rooms are spacious and beautifully furnished. The location is right outside the walls of the old city. Excellent value!
Stayed 2 nights in Sep 2019
Response from Luca on 23 Sept 2019
Hello and thank you very much, too good:-) It was a real pleasure to help you and I'm glad you liked Lucca and Lucca in Villa:-) and I:-)ahah Thank you

10/10 Excellent

yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent family ran business
our stay in Lucca was amazing and the b&b was a delight to stay in. We were first greeted by Luca who is friendly and helpful he annotated a map of the city for us with churches and the best restaurants and ice cream shop in the city. He was kind enough along with his sister to drop us off at the train station and pick us up again when we went to Pisa, Florence and back to o the airport. The breakfast was simple but tasty with a range of sweet cakes and pastries and cheeses and meat selection, fruit juices, yoghurts, fruit and condiments which were regularly topped up. The room it’s self was comfortable the beds comfy and the shower hot and powerful the train station is a 15 minute walk away the city walls a 5 minute walk and there’s a pizzeria opposite the house which does delicious take out pizza great for eating in the hotel garden in the evening heat would highly recommend this family ran B&B
Stayed 4 nights in Sep 2019
Response from Luca on 21 Sept 2019
Thank you very much for the beautiful publicity:-) It was a pleasure... I hope next time...

10/10 Excellent

Joost

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True hospitality
Great service and hospitable host.
Stayed 1 night in Sep 2019
Response from Luca on 18 Sept 2019
Thank you so much for everything ... a hug Luca

10/10 Excellent

Sorcha, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, house is 3 minutes from the city walls and Luca was such a helpful host with lots of tips on what to see.
Stayed 1 night in Jul 2019
Response from Luca on 25 Jul 2019
... Thank you very much, and you fantastic guests :-) A hug.

8/10 Good

Ardith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special, great location.
Older building well maintained, lots of character. Staff very helpful--offering rides to train station, picked us up, very accommodating.
Stayed 4 nights in May 2019
Response from Luca on 26 May 2019
Thanks a lot of everything, it was a real pleasure Luca

10/10 Excellent

Mary C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
Very enjoyable stay. Luca couldn’t have been a better host. He did everything to make our stay comfortable. The bed and breakfast was decorated for Halloween both outside and in the dining area. I highly recommend this delightful bed and breakfast. We hope to return in the near future when the comic and games festival is not going on. We will definitely stay here again.
Stayed 2 nights in Nov 2018
Response from Luca on 6 Nov 2018
Wow, Impossible nn fall in love with you, you are delicious.... Find you in the morning and prepare the breakfasts with you that you read, it was a pleasure that made me very... home... I thank you. I really hope that next time you come not in the comics period, where prices are high and the city looks very different from the usual.... I wait for you with your heart

10/10 Excellent

Dan, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luca checked us in promptly and showed us sites of city on map. Breakfast was great.
Stayed 1 night in Jul 2018
Response from Luca on 1 Aug 2018
Thank you so much, it was a pleasure to meet a great family like yours. Thanks again ... Luca

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hel ideal for Camino trail! Staff very friendly and helpful
Stayed 1 night in Jun 2018
Response from Luca on 6 Jul 2018
Thanks to you heartily... It was an honor to meet you and you are my heroes....:-) I would never, to walk so much:-) You are fantastic.... good luck for everything:-) Luca

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place if you're driving
Lovely old villa right outside the city walls has parking in the back, nice breakfast inside or outside, and original but updated rooms. Super friendly staff gives the place a wonderful home away from home feel.
Stayed 1 night in Jun 2018
Response from Luca on 19 Jun 2018
Hello, and thank you so much for the nice words about me ... they repay me of all the sacrifices I am making to fulfill my dream ... Thank you thank you, thank you :-) We are waiting for you in two years: -) ..

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa in Lucca San Donato
It was great, very enthusiastic and helpful chap running the place, knowledgeable about the area, speaks several languages, nice house, 7 rooms, nice breakfast room with verandah, and nice small garden area to sit in the sunshine, snacks and coffee/tea available at all times from breakfast room, can come and go at any time, parking, rooms well supplied with plugs, tea and coffee making, drinks cooler, nice new bathroom, within 10 minutes walk of walls of Lucca, well situated near entry to autostrada, a few eating places within 10-15 mins walk, would definitely stay there again
Stayed 4 nights in Sep 2017
Thank you, I hope to become as soon as possible your neighbor. Thank you for your politeness and sweetness. Luca

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very noisy but close to the walls of Lucca & cheap
You get what you pay for, so it was £50 per night approx so its unfair to criticise and compare it to a £100 a night hotel, but it was noisy. It was on a main road, it was very noisy even with ear plugs. The locks on each of the bedroom doors were extremely difficult to operate, and you had to rattle the key very loudly to try and wiggle it in position. So all you could hear, in addition to the traffic noise, was the guests trying to get into their rooms at the night time. The problem comes though with trying to get out of the room, if there was a fire and you had to escape quickly, I would not be able to unlock the door as quickly as i would like. it wasn't just my door, as I had to help another couple try and get in their room late at night. Good points - very friendly receptionist, breakfast if you wanted it, clean/tidy room, good shower, close to walls, and it was cheap.

6/10 Okay

Clayton, Raleigh, NC

Disliked: Staff & service
Hard to check in
The office closes at 6:30pm, and later checkin was difficult. We actually arrived at 6pm, but they were already closed. Had to call a number listed n the door, but no one one answered. Since we were traveling from out of the country, we did not have phone access, and it was difficult to get in touch. We were finally able to get into the room at 9pm. The room was fine, and the internet worked well. I wish checkin was easier, otherwise it would be a good option.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel, walking distance to Lucca
Great little, converted hotel. With lovely staff. We enjoyed our stay

6/10 Okay

Not Provided, Ripon, N.Yorks

Convenient location.
Pleasant receptionist with helpful comments, map very useful. Hardly 'sumptuous' garden as described in publicity! However, a nice breakfast. Very convenient for walking into the old town and walking around the walls.

8/10 Good

Barbara, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Lucca
Very helpful staff. 5 mins from railway station. Comfortable and clean accommodation . Loved breakfast in the garden.

8/10 Good

Dorothy, Queensland

Liked: Cleanliness, staff & service, room comfort
Helpful and friendly hosts,good English, easy walk to city. Enjoyable breakfast in garden, we really enjoyed our stay.

8/10 Good

Donald, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucca in Villa
We enjoyed our stay very much. The location was excellent, the staff very kind and pleasant. We enjoyed a generous continental breakfast each morning, and appreciated the free parking.

10/10 Excellent

Stephanie, Las Vegas Nevada U.S.A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to Lucca City center.
Staffs were very helpful. She made excellent suggestions to different restaurants. Over all it was wonderful experience.

10/10 Excellent

Jan, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Location
This was the most fabulous location just outside the old city wall and with onsite parking. The lovely Sylvia was a very friendly host and spoke excellent English which was a bonus. Our room was very comfortable and a lovely continental breakfast was served in a cute garden room with outdoor tables. I would recommend this hotel to anyway as being exceptional value for money with an outstanding location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Villa close to the old town.
The staff were very good and helped with every request. A very nice breakfast that could be had out in the garden if the weather is fine. The villa was only a five minute walk to the main walls of the old town. Definitely stay here if you don't want to be in the old town.

10/10 Excellent

IsieinTuscany, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Beautiful building, good rooms (but nowhere to hang towels in the bathroom), helpful staff, excellent breakfast, close to central Lucca

6/10 Okay

American, USA

Difficult to find
We were so completely lost and frustrated trying to find this place. It took 2 hours to find. The Italian translation to English made it seem as though this hotel was located within the walls of Lucca's old, historic town. But it was translated incorrectly. So we spent an hour looking within the walls (almost going into a limited traffic zone) and then could not find it outside the walls. They sent an email with directions, but we had no access to email, so it was nearly impossible to find. Just okay…nothing special. The breakfast area was way too small for the six families staying there. The pizzeria across the street is over-priced and horrible.

8/10 Good

Philip, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucca in Villa San Donato
Very nicely situated outside the town walls, with a good breakfast included in the very reasonable room rates. Staff were friendly and helpful, particularly in reception and they made it easy for us by speaking excellent english.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel well located
Happy with hotel but request for twin bed was not how we found it on arrival even though it was confirmed at booking and re confirmed day before arrival and confirmed back by hotel. Shower broken needed to be repaired but was not done during our visit. Hotel well located for Lucca centre and bus station.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful B&B
This was far above our stay in Genoa and half the price! Nice breakfast with a variety of items, clean and tasteful room and very friendly, helpful service. We got good restaurant suggestions as well as bike rental tips. We stayed three days and loved that it was within walking distance to the walled city and to the train station. If you come to Lucca stay here!

10/10 Excellent

Lorenzo C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and comfortable bed and breakfast!
We arrived at the bed and breakfast and called the number listed as noted on the door entrance. Sylvia was extremely pleasant and helpful. The room was very quaint and clean. It did not have AC (which was not a problem), but did have a fan for the room. The free wi-fi available was easy to access and dependable. The B&B is located about 200 meters from the old village walls. The breakfast was excellent! Meats, cheeses, croissants, pastries, cereals, juice and coffee were available. Would definitely recommend this B&B.

6/10 Okay

Chris, NY

Liked: Staff & service
Disliked: Property conditions & facilities
Good location
This B&B is located very close to the outside wall of Lucca. Very easy access to the old city for people that come with a car, parking is available in the backyard. The manager is very friendly, English speaking, the breakfast is good and plenty of food. Unfortunately the building is old and not updated and in the bathroom was no heat. The Wi-Fi internet worked well for me. For the money it was a good choice. I would recommend it only to people that are not too fussy about their room and appreciate more the old European houses and a good continental breakfast (cereals available too).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig og venlig i Lucca.
Toscansk stil. Rummeligt værelse. Enkel stil. Hyggelig have. Kort til Lucca centrum. God service.
Stayed 7 nights in Jun 2023
Response from luca on 15 Jun 2023
Tusind tak for alt, det var en kæmpe fornøjelse at møde dig :-)Luca

10/10 Excellent

Sven

Stayed 2 nights in Apr 2023
Response from Luca on 25 Apr 2023
Hej och tack så mycket, ni är verkligen snälla och fantastiska människor.Tack igen för allt ..:-)Luca

10/10 Excellent

Annelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt og centralt b&b
Et skønt b og b tæt på centrum. Sød, hjælpsom og imødekommende vært. Opholdet var med betalt morgenmad...derfor noget irriterende at værten sagde at opholdet var uden morgenmad..men vi skulle ikke betale. Dette må bero på et kommunikationsproblem med Hotels.com
Stayed 4 nights in Jul 2022
Response from Luca on 30 Jul 2022
Hej gutter, tak for forståelsen, ja jeg havde problemer med chall manager, og han fortalte mig, at morgenmad ikke var inkluderet. . . men alligevel ville jeg ikke have fået dig til at betale alligevel. Jeg elskede dig med det samme, jeg takker dig så meget for alt .. Godt liv...;.) Luca

6/10 Okay

Chantal

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La proximité de la ville. 2 points négatifs: La literie: matelas très mou. Après notre départ, je me suis aperçue que le gérant m'avait facturé 6 euros de plus que le voucher de Booking où petits déjeuners et taxes étaient compris.
Stayed 2 nights in Sep 2021
Response from Luca on 10 Sept 2021
Merci pour la critique, même si négative, mais .. 1) nous sommes un B&B et le linge est le meilleur que vous puissiez trouver, nous utilisons le même que les hôtels 4 étoiles à Lucques 2) Le matelas est une chose subjective, alors peut-être pour vous c'était mou, pour d'autres c'est parfait. Il doit être adaptable à chaque client, qui est différent d'un autre.. 3) Le plus important pour moi, je n'ai rien facturé du tout... surtout, après ton départ, je ne me serais jamais permis. Les taxes de séjour ne sont pas à payer et vous ne les avez pas payées, vous avez certainement emporté une bouteille de vin, ou d'eau pour un total de 6€ que nous avons pris en compte. Merci quand même d'être nos invités. Bonne vie.

10/10 Excellent

Christian

Stayed 2 nights in Jul 2021
Response from Luca on 31 Jul 2021
Tack så mycket, det var ett riktigt nöje.:-) Luca

10/10 Excellent

Sonja Frank, Ibbenbüren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage, Unterkunft mit sehr viel Charme und einem fantastischen Gastgeber - wir freuen uns bereits jetzt auf unseren nächsten Besuch!
Stayed 5 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Luca on 23 Sept 2020
Thanks:-) luca

10/10 Excellent

trond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Luca on 28 Oct 2019
Grazie di cuore:-) Un abbraccio Luca

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the villa is excellent. In a few minutes, you are within the city walls. We rented bikes for 2 days, which were great for exploring the city. The room is big enough, the shower is a little small, but has a good water jet. The owner pointed out many sights in the city and he even picked us up from the station! When we left for Pisa again, he even brought our suitcase to the station, so we could walk around in the city for an hour. Breakfast is also good.
Stayed 2 nights in Sep 2019
Response from Luca on 7 Oct 2019
Hello and thank you from the heart was a real pleasure. I hope to see you again soon and have a good journey

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente hotel, ótima localização. Fomos muito bem recebidos e um excelente café da manhã. Recomento para todos.
Stayed 1 night in Apr 2019
Response from Luca on 13 Jun 2019
Oi muito obrigado. Foi uma pena. Boa continuação Luca