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Outdoor spa bath
Outdoor spa bath
Premium bedding, down duvet, minibar, in-room safe
Premium bedding, down duvet, minibar, in-room safe

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Business Services
  • Parking Available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationGuinigi Tower5 min walk
    Popular LocationPiazza dell'Anfiteatro7 min walk
    Popular LocationCathedral of St Martin10 min walk
    AirportPisa (PSA-Galileo Galilei)33 min drive
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  • Double Room

    4.7/5 guest room rating

    Room amenities

    • 172 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More detailsDouble Room
  • Double Room with French bed

    4.4/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsDouble Room with French bed
  • Double Room Single Use

    4.8/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 1
    • 1 Queen Bed
    More detailsDouble Room Single Use
  • Suite

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
    More detailsSuite
  • Superior Room

    4.5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior Room
  • Family Quadruple Room, 1 Bedroom, 2 Bathrooms

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 5
    More detailsFamily Quadruple Room, 1 Bedroom, 2 Bathrooms
  • Triple Room

    4.6/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Single Bed OR 3 Single Beds
    More detailsTriple Room

About this area

Lucca

Located in Lucca's Lucca Historical Center neighbourhood, Hotel Ilaria is in the city centre and near a train station. Guinigi Tower and Leaning Tower are notable landmarks, and the area's natural beauty can be seen at Massaciuccoli Lake. Travelling with kids? Consider Lucca Botanical Gardens and Puccini Museum. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.
Visit our Lucca travel guide
Popular Location

What's nearby

  • Guinigi Tower - 5 min walk
  • Piazza dell'Anfiteatro - 7 min walk
  • Piazza San Michele - 8 min walk
  • San Giovanni Church - 8 min walk
  • Cathedral of St Martin - 10 min walk

Getting around

  • Lucca Station - 11 min walk
  • AirportPisa (PSA-Galileo Galilei) - 33 min drive

Restaurants

  • Ammodonostro - 3 min walk
  • Il Grammofono - 4 min walk
  • PIQUI - 5 min walk
  • Ciclo DiVino - 6 min walk
  • Ristorante All'olivo - 6 min walk

About this property

Hotel Ilaria

Family-friendly Lucca hotel in Lucca Historical Center, walk to Guinigi Tower
Along with a bar/lounge, this smoke-free hotel has a coffee shop/café and a spa tub. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a fridge in a common area are on-site. All 41 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and down comforters, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Hotel Ilaria offers 41 forms of accommodation with minibars and espresso makers. Beds feature down comforters and premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include a shower, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a spa tub and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 18 per day
  • Extended parking: EUR 18 per day
  • Limited parking spaces
  • Parking height restrictions apply
  • Return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Free bike hire
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Computer station
  • Conference space (377 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2 PM and 10 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 2 November 2020 to 15 March 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay for free
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 18 per day
  • Extended parking fee: EUR 18 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Ilaria
Hotel Ilaria & Residenza dell'Alba
Hotel Ilaria & Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba

Frequently asked questions

Can I cancel my reservation for free at Hotel Ilaria and receive a full refund?
Yes, Hotel Ilaria offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Ilaria cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Ilaria?
As of 31 Oct 2020, prices found for a 1-night stay for 2 adults at Hotel Ilaria on 1 Nov 2020 start from £66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Ilaria pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Hotel Ilaria?
Self-parking is available for EUR 18 per day. Extended parking is available for EUR 18 per day. Limited spots are available.
What time is check-in at Hotel Ilaria?
Check-in is from 2 PM to 10 PM.
What time is check-out at Hotel Ilaria?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Hotel Ilaria provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Ilaria located?
This family-friendly Lucca hotel is located in the historical district, within a 10-minute walk of Villa Bottini, Guinigi Tower and Piazza dell'Anfiteatro. Piazza Napoleone is 0.5 mi (0.8 km) away. Lucca Station is 11 minutes by foot.
4.6
Wonderful
5 - Excellent
613
4 - Good
240
3 - Okay
37
2 - Poor
5
1 - Terrible
2

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Superb hotel, friendly staff, free snacks and drinks, free bicycle hire. Room was very clean and comfortable and in a separate building next one of the city gates. Hotel is only 15 mins walk from the station. Loved the espresso machine at breakfast!
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ilaria
Great hotel with a very friendly and fantastic staff . The location was right outside the historic old city gates. This is the first hotel I’ve seen that has a 24 hour snack bar and drinks area where guests can enjoy complimentary coffee or drinks with small bites . They even had free champagne happy hour. They had complimentary bikes that I used to bike the 4 kilometre wall perimeter . I rate this hotel 11 out of 10 and would highly recommend
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good open bar, comfortable room, great money value palce
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
We loved this hotel. It is clean and comfortable. They have Complimentary bike to use, which was great! They also have snacks during the day and breakfast. I will recommend it to all my friends when they go to Lucca!
Stayed 1 night in May 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean, conscientious staff, fantastic breakfast.
Stayed 2 nights in Oct 2019

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