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Reviews of Campanile Lublin

3 out of 5
Campanile Lublin
UL. Lubomelska 14 - 16, Lublin, Lublin

Reviews

8.2

Very good

Rating 10 - Excellent. 70 out of 193 reviews" "
Rating 8 - Good. 86 out of 193 reviews" "
Rating 6 - Okay. 25 out of 193 reviews" "
Rating 4 - Poor. 9 out of 193 reviews" "
Rating 2 - Terrible. 3 out of 193 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Roger

Stayed 1 night in Dec 2023

6/10 Okay

Tristan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

kerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2023
Response from Andrzej - General Manager on 12 Dec 2023
Dear Sir/Mrs.,Thank you for your positive feedback. We are more than happy that our hotel meet with your expectations. We hope meet you again in the near future. Kind regards,

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome !
Stayed 7 nights in Oct 2023
Response from Andrzej - General Manager on 19 Oct 2023
Dear Marcin, Thank you for your positive comment about the stay in our hotel. We hope meet you again in the near future. Kind regards,

8/10 Good

Edyta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice visit during my 2days stay
Stayed 2 nights in Jul 2023

8/10 Good

Herman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good hotel
Stayed 1 night in Jul 2023
Response from Andrzej - General Manager on 1 Aug 2023
Dear Herman, Thank you for your opinion and we hope meet you again in the near future.

8/10 Good

Chris

Stayed 1 night in May 2023
Response from Andrzej - General Manager on 31 May 2023
Dear Sir, Thank you for your opinion. We are more than happy that our services meet with your expectations. We hope that we can see you again in the near future. Kind regards,

10/10 Excellent

Leonid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dining
Stayed 1 night in May 2023
Response from Andrzej - General Manager on 31 May 2023
Dear Sir, Thank you for your opinion. We are more than happy that our services meet with your expectations. We hope that we can see you again in the near future. Kind regards,

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Andrzej - Dyrektor Hotelu on 31 May 2023
Szanowny Panie Robercie, Dziękuję za pozostawioną opinię. Cieszymy się, że nasz obiekt spełnił Pana oczekiwania związane z pobytem. Zapraszamy do ponownego skorzystania z naszych usług w przyszłości. Z poważaniem,

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Apr 2023
Response from Agnieszka - Front Office Manager on 26 Apr 2023
Dear John,Thank you very much for your review and the positive feedback. We are very glad to hear you enjoyed your stay. We are very much looking forward to greet you as our guest some time soon.

8/10 Good

David Thomas

Travelled with partner
Liked: Staff & service, amenities
Very friendly staff
Stayed 5 nights in Mar 2023
Response from Agnieszka - Front Office Manager on 12 Apr 2023
Dear David,Thank you for your kind words. We are glead to hear how much you felt at home during your stay with us. We are very much looking forward to greet you as our guest some time soon.

6/10 Okay

David Thomas

Travelled with partner
Liked: Staff & service
Friendly staff. We thought that the rooms could have been cleaner. Lots of stains on the bed mattress, mould in the shower and on the shower door. Bathroom furniture was very dirty and lots of stains on the carpet. Due to personal personal problems we had to book another 5 days and move rooms and the second room was the same.
Stayed 5 nights in Feb 2023
Response from Agnieszka - Front Office Manager on 12 Apr 2023
Dear David,Thank you very much for your feedback. We are very sorry to hear about the inconveniences you experienced during your stay. We apologize for any of the given negative facts. We would gladly receive a second chance to greet you as our guest some time soon again in one of our hotels.

6/10 Okay

Howard, Enterprise

Stayed 3 nights in Feb 2023
Response from Agnieszka - Front Office Manager on 12 Apr 2023
Dear Howard,Thank you for the review. We are glad to hear you had a pleasant stay with us. We are looking forward to see you as our guest in any of our hotels in the near future.Best regards,

8/10 Good

Sunil

Stayed 1 night in Nov 2022

8/10 Good

Jordon

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The floors in the hallway and rooms had lots of stains , kind of gross
Stayed 2 nights in Nov 2022

4/10 Poor

Priscilla

Travelled with family
Confirm your booking prior arrival
I had a guaranteed booking which did not require confirmation. I reached the hotel around 11pm only to find I had no room. Reception arranged for an apartment at the hotel for the night as all rooms where booked then moved into another room the next day. Ensure you confirm your booking if arriving late to the hotel.
Stayed 2 nights in Sep 2022

4/10 Poor

brian

Stayed 1 night in Feb 2022

10/10 Excellent

Hany

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2021
Response from Andrzej - Dyrektor Hotelu on 30 Aug 2021
Szanowny Gości, Dziękujemy za pozostawioną opinię. Cieszymy się, że nasz hotel spełnił Pani/a oczekiwania związane z pobytem. Mamy nadzieję na ponowne spotkanie w niedalekiej przyszłości. Z poważaniem,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, helpful, efficient and friendly. This is not a new hotel but the room I stayed in was in good condition, the carpet was very new. Not far from the old town (walkable) and lots of supermarkets, other shops and even a self-service laundry nearby.
Stayed 2 nights in Aug 2020
Response from Anna-Front Office Manager on 7 Sept 2020
Dear Guest, Thank you for your honest opinion regarding your stay. We are very glad you took your time to write a review and give feedback.Looking forward to greet you in one of our hotels soon. We will continue to convince you of our qualities.

8/10 Good

Marian

Stayed 4 nights in Aug 2019

8/10 Good

Jolanta

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019
Response from Anna Kierownik Recepcji on 6 Jul 2019
Dziękujemy za wybór hotelu Campanile. Serdecznie zapraszam ponownie do skorzystania z naszych usług. Pozdrawiam,

6/10 Okay

Heather, Farnborough

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Staff at reception were pleasant enough. Room is very basic, no frills. Basic cleaning done. A sign in the room says "if you want your cups cleaned, put them under the table"?? I did they stayed there. Coffee/tea and sugar are not replenished at all. At first I thought she'd forgotten but none of my group had anything replenished.
Stayed 3 nights in Sep 2018

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Anna Front Office Manager on 19 Jun 2018
Szanowny Gościu, Dziękujemy za wybór hotelu Campanile. Serdecznie zapraszam ponownie do skorzystania z naszych usług. Pozdrawiam,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic and Functional. Value for money
Located around 15mins walk from town. Rooms very basic but clean, however the mattresses noted as stained under the linen (no protectors). Cleaning staff very friendly, only staff gripe was that reception would not share room details of fellow travellers when requested. Good value for money when we consider what we paid.
Stayed 3 nights in Feb 2018
Response from Anna Front Office Manager on 9 Mar 2018
Dear Guest, Thank you for choosing Campanile Hotel. We will try to do our best to make your next stay with us as much satisfying as you'd like it to be.

10/10 Excellent

iwona, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, it ticked all the boxes , good options for breakfast, comfortable and warm rooms. Good location
Stayed 1 night in Nov 2017
Response from Anna Front Office Manager on 7 Dec 2017
Dear Guest, Thank you for choosing Campanile Hotel in Lublin. Thank you very much for good opinion. Best Regards,

6/10 Okay

Susanna, Budapest

Liked: Staff & service
Disliked: Cleanliness
Functional and shabby
The airconditioning is very noisy, the building and the alley is gloomy, but the room is appropriate and the wifi works perfectly.
Stayed 4 nights in Oct 2017
Response from Anna Front Office Manager on 10 Nov 2017
Dear Guest, Thank you for choosing Campanile Hotel in Lublin. We are looking forward to your next arrival to Lublin. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a stay in Lublin
I stayed at this chain in Wroclaw and thus went for this hotel in Lublin. It is a good hotel and close to the road to the town centre. The main things to see in the town are walking distance, as are the two shopping malls. A supermarket and two bakeries are nearby; as are cheap eateries, the post office and chemists.
Stayed 4 nights in Oct 2017
Response from Anna Front Office Manager on 10 Nov 2017
Dear Guest, Thank you for choosing Campanile Hotel in Lublin. We are looking forward to your next arrival to Lublin. Best Regards,

10/10 Excellent

gm, phillip island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lublin in comfort
the hotel was good a little walk to everything about 10_15 minutes but overall good location
Stayed 2 nights in Jul 2017

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay!
Excellent
Stayed 6 nights in Jul 2017

8/10 Good

Jim, Arkansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel convenient to the centrum
I enjoyed my stay at the hotel. The staff spoke English and were very professional. Breakfast was very good with pancakes, scrambled eggs, a choice of meats and a variety of breads. There was cereal, cold cuts, sliced cheese, as well as two types of Polish white cheese (cottage cheese). A variety of coffees and tea were offered as well as a juice-like orange drink. The room was spacious with two straight back chairs, desk, and wardrobe. The mattress was a little firm but comfortable. The TV had a couple of English language channels and TV reception and WiFi functioned perfectly. The only problem I had was the holder to the hand-held shower wand fell off the horizontal bar. I had to lower the holder to the lowest place on the bar and leave it in place. The room was very quiet for sleeping. I have stayed in this hotel a few times over the years and been very well pleased with the service and facilities.

10/10 Excellent

Jimmy, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to old town and price is right!!
Excellent staff, always helpful. Quite and cleanness👍

6/10 Okay

symon, o

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok
Hot in the room air conditioner did not work no fridge average overall. Good location

10/10 Excellent

Kasia, Poznan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
Nice and clean hotel, close to old town. The only thing I missed is a fridge in the room. Overall it was ok.

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nicki, Sheffield, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good value
I booked this hotel for myself & my Fiancé for our 3 night stay in Lublin. The hotel was about a 10/15 minute walk from the centre of Lublin. The room was basic but nice overall & suited our requirement. Unfortunately I found the bed really uncomfortable however. I asked for extra pillows & an extra duvet to make it a little better & the receptionist arranged for these to be in our room when we returned later that day. The only other issue I had was the room temperature; it was boiling! We had the window open throughout our entire stay & despite it being very cold outside the temperature in the room remained extremely warm. The staff helped us book a couple of taxis & were generally really helpful. Overall for the price paid I think we got good value for money & despite a couple of issues our stay at the hotel was pleasant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located in Lublin.
I chose Campanile Lublin based on location and price and was pleased with the decision. The Campanile offers easy access to Lublin sites and is about a 20 minute walk to Old Town, Castle, etc. The rooms are clean and comfortable and the staff are friendly and helpful. The on-site bar and restaurant proved quite convenient. Lublin is wonderful...as is the Campanile!

8/10 Good

Kazi S.

Liked: Cleanliness, staff & service, room comfort
Satisfactory
Heating system isn't very good. Doesn't feel warm enough even when set to 24 degrees C (that's the maximum). No direct access to public transport. Hotel's room service was closed because of Easter. Good value for money. Not bad for a night or two.

10/10 Excellent

tony strudwick, Birmingham England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very enjoyable stay
it was great from start to finish, the staff were very helpful, the room was clean and warm,evening meals were very nice, breakfast was ok ( im used to full English not continental) overall very good value for the price,ive stayed in a few hotels in Lublin and will only stay here when i visit now.

10/10 Excellent

nicolas, Versailles, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
It is really very nice.

10/10 Excellent

Vladyslava, Ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great choice
The hotel is clean,nicely decorated and full of light. The location is convenient, within the walking distance to the city center.The staff speaks English freely and is rather helpful. An electric kettle and tea+coffee making sets were a nice addition to the perfect room service. Definitely worth its money.

8/10 Good

Vlad and Vlad

Liked: Cleanliness, staff & service, room comfort
Nice hotel near the city centre
This hotel is located near the centre of the city (just 2 stops from the old town). The room is compact, but cozy, the equipment is up-to-date. It was a nice surprise for me and my friend that there was an electric kettle in the room, so it was easy to make a cup of tea or coffee. As for me, the air conditioner is a bit noisy, no other remarks.

8/10 Good

Verified traveller

AC didn't work. Ok beds. Not bad for a business trip

8/10 Good

Steve H, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
nice stay, campanile always offer good service and clean rooms, so no real surprise. a bit of a walk into town centre, but once on the main road it's a pleasant enough walk.

10/10 Excellent

jag, london

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
good nothin less nothing more good
everything was great, only one small thing, as i am not to fussy guy its a small matter, the pillows had an odour of another person. had to cover with towel. Food 10/10 staff 10

10/10 Excellent

Byron, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camponile Lublin
This hotel was excellent,The staff were fantastic and the room was clean and always tidy.the food from the restaurant was top too!! . I would recommend this hotel to anybody wishing to stay in Lublin as is so close to the town center and everything else.Well done Camponile!! you have done yourself proud!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
nice hotel
nice hotel but continuous internet problems

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
nice hotel
nice hotel but continuous internet problems

8/10 Good

M, New York

Liked: Cleanliness
Disliked: Room comfort
Motel 6 style
Nothing to rave about but eveything was fine. This chain has good restaurants and the quality of food was on par with thier frnech or spanish locations, the rooms are spartan but clean.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for overnight stay
Simple business hotel. Rooms was comparatively small but clean. Within a reasonable walking distance to the stare miasto.

6/10 Okay

zengal, San DIego, CA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good location but....
I stayed at this property in August. The temperatures were very hot (90 plus degrees fahrenheit). The air conditioning did not work in my room. It also did not work in my traveling partner's room. She asked to be moved to another room and the air conditioning did not work in that room either. Additionally, there were locks on the windows so there was no way to get fresh air into the room. We both complained to the front desk. The desk clerk had the security guard come to our rooms to reset the A/C units. The guard did not seem to understand that there is a difference between the fan on the unit working and actual cool air coming out. We were very uncomfortable our entire stay. The only thing we were offered was a portable fan which just blew the hot air around the room. No financial compensation, nobody came in to fix the a/c, just "deal with it." The front desk was apologetic but considering that the a/c didn't work, there wasn't much they could do. I probably would not stay at this property again.