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Lubbock Hotel Guide - Golf Hotels in Lubbock, Texas

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La Quinta Inn & Suites Lubbock North - Lubbock Hotels
Rating: 2.5 Stars
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La Quinta Inn & Suites Lubbock North

5006 Auburn St, Lubbock - Map
 
 
"BAD GONE RIGHT"
I CHECKED IN AT 6PM AND THE CLERK GAVE ME A ROOM ON THE FIRST FLOOR. i WENT TO TEH ROOM AND IT SMELLED LIKE WET CARPET. MY KIDS HAVE VERY BAD ALLERGIES AND COULD NOT STAY IN THE ROOM. I WENT BACK TO THE CLERK AND TOLD HER I COULD NTO STAY IN THAT ROOM. SHE THEN GAVE ME A ROOM WITH 1 KING BED AND A SOFA SLEEPER. I TOLD HER I BOOKED A 2 BED ROOM. SHE TOLD ME THEY WHERE SOLD OUT AND THERE WAS NOTHING ELSE SHE COULD DO. I WENT TO THE ROOM AND THERE WAS NO LINEN FOR THE SOFA SLEEPER. THE SOFA SLEEPER WAS JUST A BED OF SPRINGS. IT WAS THE WORST I HAVE EVER LAYED ON. I WENT BACK TO THE CLERK AND TOLD HER I NEEDED LINEN AND AN EXTRA BLANKET AND EXTRA TOWELS. SHE GAVE ME LINEN FOR THE SOFA SLEEPER, 1 TOWEL AND STATED SHE HAD NO EXTRA BLANKETS. HER ATTITUDE WAS VERY POOR. THE NEXT MORNING I TALKED TO THE MANAGER. SHE WAS VERY SORRY ABOUT WHAT HAPPENED. SHE TOLD ME THERE WAS EXTRA BLANKETS AND I COULD HAVE GOTTEN MORE THEN 1 TOWEL. THE MANAGER TOOK COMPED MY ROOM FOR THE NIGHT. I HAD STAYED THERE FOR 1 NIGHT 2 MONTHS AGO AND WAS VRY HAPPY. THE MANAGER DID GREAT AND TOOK VERY GOOD CARE OF ME. I CAN SEE MYSELF AND MY FAMILY STAYING THER LOT MORE OVER THE NEXT 6 YEARS.
Traveller from AUSTIN

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