Ratings based on 185 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
3.6 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Trinidad

would not visit again

Posted 28-Sep-2015
At the Breakfast buffet there is no sign indicating "Please wait to be Seated" so my family and I (four of us including two young kids) joined the line to get our breakfast thinking we will find a seat, there we were with our breakfast in our hands looking around for a seat. We pleasantly mentioned to the supervisor that we didn't know we had to "wait to be seated", she continued about her business, after eventually getting a seat the staff seem very unwilling to serve us. This was very upsetting since its the start of your Day.
2 out of 5
by A verified traveller from New York

Very Dissapointed!

Posted 15-Sep-2015
Pros: the entrance is beautiful...very nice landscape and golf course
Cons: needs to be remodel.
Location: nothing interesting
Air condition was broken ...very hot / humid/ felt sticky all the time. We went there for a wedding...Arrived on Friday, notice how hot it was ...and we were told they are working on the AC. Saturday was the day of the wedding ...our room was not cleaned until after 3pm. Wedding started @ 4:30pm...my wife and myself and to get dressed @ 4pm in the humid room. Open the door thinking we can get some fresh air...almost vomit. The outside smell like a sewer....We have travelled to over 50 destinations and this by far was the worst.
5 out of 5
for Everyone
by A verified traveller from trinidad

nice hotel

Posted 12-Aug-2015
nice hotel very clean, relaxing and relatively close to the beach.unfortunately we couldn't go because of the recent abundance of seaweed
1 out of 5
by A verified traveller

Only thing four-star was price.

Posted 08-Aug-2015
Disappointing from start to finish. On arrival room had empty alcohol bottles laying around, facilities had major maintenance issues, service varied but generally very poor. Compared to hotel experience in Trinidad - like very dark night and day.
3 out of 5
for Everyone
by A verified traveller from New York, NJ

Okay Hotel overall....

Posted 01-Aug-2015
Pros: Location, Well Kept
Cons: Staff Urgency, Room Service, Friendly staff
Check in was easy staff was very welcoming, complimentary drink, bell boy was courteous. The room was clean the bed could have been a little more comfortable and the hotel grounds were well kept. The pool is nice the beach however was taken over by Sargasso seaweed, which always had a smell emanating from it due to decomposition. Room service tremendous fail since calls go unanswered, front desk staff are remarkably slow on guest requests. None of the ice machines worked where our room was located. The bar staff at the Lil Nylon pool were extremely slow and often forgot our orders since they were consumed by chit chat from other hotel guests. Breakfast was usually good. Okay hotel overall....
3 out of 5
for Families
by A verified traveller from Caribbean

Nice hotel but staff needs training

Posted 24-Jul-2015
Pros: View of the sea. The pool. The ambience.
Cons: Staff requires training.
Location: Beach and food outlets.
Room located too far away from lobby. No towels. AC needed repair. Lamps needed repair. Housekeeping never answers phone. Room service food was late and I had difficulty contacting them via telephone. Late check out fees imposed. Staff was generally unfriendly. Housekeeper threw away my kids snacks. Beds were too small.
2 out of 5
by A verified traveller from tt

Lots of seaweed! Mossy glass by patio restaurant

Posted 07-Jul-2015
I paid too much for a room there. The cleanliness of the hotel is poor on the outside. Food generally too pricy
2 out of 5
by A verified traveller from orlando, florida

Stinky beach old hotel

Posted 20-Jun-2015
It was horrible. The sea was full sea weed which understand it's not there fault but there was trash all over the beach. Staff did not return my phone call after trying to get assistant with wifi. In order to get the help I had to walk to the front desk. The place was molded need new paint. Trees and grass needed lawn maintained. Breakfast staff was not friendly. I will never go back to that hotel again. It was not worth the money I spend. I felt they should refund me half my money since I did not have a good vacation with my family. It's bad when you're kids say daddy this hotel is nasty.
5 out of 5
for Couples
by Deidre from New York

Tobago getaway

Posted 17-Jun-2015 on Hotels
We had a wonderful time in Tobago and the room was well kept, the ocean was not for swimming, but the pool was nice although I am more of an ocean person. The only small complaint, I had to seek out wash cloths and hand towels but that is not a big problem. Once I asked I received it right away. I would stay here again.
3 out of 5
for Getaway With Friends
by Rena

This traveller left a rating score only Posted 16-Jun-2015 on Hotels