Premium suites in the listing are not necessarily what you will get. Stayed there for one night, overall the building is beautiful and conveniently located but very disappointed with the room. We decided to go with the premium suite because we love natural light and that’s what we thought our room had to offer based on the pictures. While checking in I wanted to make sure we get what we paid for and confirmed with the woman at the front desk, she replied with “yes, you’re a vip member so we upgraded you to a premium suite” I got confused and showed her that that’s what I paid for to begin with and she said yes we upgraded you to this, I got very confused but didn’t want to continue the conversation so went to the room. I attempted to open the door and the key wasn’t working so went back to the front desk, I was told that I must have kept it by my phone or my cc and that caused the issue, sounds like a lousy key card if thats what happens after 30 seconds. They reset the card went back upstairs and again key not working. 2 more times until they agreed to replace the card. We finally get into the room and it looks like we walked into a basement. 2 small windows mostly covered by a brick wall, looks nothing like in the listing. I returned to the lobby with hopes to get the room from the pictures and was told that this is it, and no other rooms are available which was a lie as well. VIP status gets you nothing at this place. Stick to standard rooms, not worth the upgrade.