Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews of The Granary - La Suite Hotel

5 out of 5
The Granary - La Suite Hotel
Mennicza 24, Wroclaw, Lower Silesian

Reviews

9.2

Wonderful

Rating 10 - Excellent. 354 out of 556 reviews" "
Rating 8 - Good. 160 out of 556 reviews" "
Rating 6 - Okay. 28 out of 556 reviews" "
Rating 4 - Poor. 10 out of 556 reviews" "
Rating 2 - Terrible. 4 out of 556 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

charmaine

Travelled with family and small children
Liked: Cleanliness
We only stayed for one night, but the 5 star rating is deceiving. I feel bad to say that I didn’t feel like it was a 5 star hotel. There’s no ramp to go down to the lobby/ front desk from the main entrance for those who have rolling luggages or strollers, only stairs and a wheelchair elevator. It was pretty empty in terms of staff and guests. The room was spacious and clean but the pillows barely held its form and the bedsheets were coming off the bed. The location was nice and quiet, close in proximity to the Market Square, mall, and park.
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 3 night stay at the Granary Suite Hotel. Staff were polite and helpful. Had a garden room in the older part where of the hotel which was nice and spacious with comfortable beds. Short walk into the town square which meant it was far enough to be nice and quiet in the evening. Didn’t have a chance to eat in for dinner but couldn’t fault the breakfast buffet. Whole place was clean and well presented.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, high class rooms.
Stayed 1 night in Mar 2024

8/10 Good

Colleen

Stayed 5 nights in Oct 2023

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, well furnished. Great staff and food.
Fantastic hotel. Staff were helpful and knowledgeable. Rooms where spacious and well furnished. The best part was the breakfasts. Really great food every day. Highly recommend and will be using for future business travel.
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, near old town
Friendly staff, large rooms with plenty of furniture. Good location, walking distance to old town. However, there is no lift access from street level to the lobby - you must carry luggage down a flight of black stairs backlit by harsh led strips with little overhead lighting which makes it very difficult to see the steps when going up and down. Also, the wheelchair lift was not in working order when we were there, so that wasn’t an option for the seniors in our group who had trouble navigating the stairs. The hotel parking loy is very small with room for less than ten vehicles.
Stayed 1 night in Sep 2023

8/10 Good

Christina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Sep 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A beautiful hotel in a converted granary. We loved the spacious rooms and original features. Easy walking distance to the centre of Wroclaw.
Stayed 3 nights in Aug 2023

10/10 Excellent

Barbara, Osprey

Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room good location 5 minutes walk to the wonderful old town polite and friendly staff
Stayed 2 nights in Sep 2023

8/10 Good

Tarik, Larkspur

Stayed 1 night in Sep 2023

10/10 Excellent

Maria

Stayed 1 night in Sep 2023

6/10 Okay

Jozef

Stayed 1 night in Aug 2023

8/10 Good

Thomas, Belfield

Stayed 2 nights in Aug 2023

10/10 Excellent

Doron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2023

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Granary. The staff was professional and extremely helpful. The room was comfortable and clean. Would certain stay again on our next visit.
Stayed 2 nights in Aug 2023

6/10 Okay

Zbigniew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
a lot of dust on the Window shutters, fish smell in the lobby but overall was OK
Stayed 1 night in Aug 2023

8/10 Good

Pawel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome building within the Old Town
Great location in a special building! Within the Old Town, very well connected. The rooms are awesome, beautifully made and very comfortable. Friendly staff, good amenities, nice reception area. Breakfast is OK. Parking needs an app which doesn't always work very smoothly.
Stayed 1 night in Jul 2023

6/10 Okay

Pawel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good location hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

Ian p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night city break fantastic time
Stayed 3 nights in Dec 2022

10/10 Excellent

Pradeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
It was a comfortable stay with great service. Room was large enough for a standard room and well maintained. Food was also excellent. Only downside for me was the wifi was a little spotty in my room.
Stayed 3 nights in Nov 2022

10/10 Excellent

kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel, great room and super location. Will be back.
Stayed 2 nights in Nov 2022

8/10 Good

roni

Stayed 2 nights in Oct 2022

2/10 Terrible

Shirley Mac

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expedia had listed this hotel as a 5-star hotel. This is a one-star hotel.
Stayed 1 night in Aug 2022

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a good location
Stayed 4 nights in Sep 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Sep 2022

10/10 Excellent

Mohammed, Jabriyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, wonderful room
Stayed 3 nights in Sep 2022

6/10 Okay

Kamila

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Premium suites in the listing are not necessarily what you will get. Stayed there for one night, overall the building is beautiful and conveniently located but very disappointed with the room. We decided to go with the premium suite because we love natural light and that’s what we thought our room had to offer based on the pictures. While checking in I wanted to make sure we get what we paid for and confirmed with the woman at the front desk, she replied with “yes, you’re a vip member so we upgraded you to a premium suite” I got confused and showed her that that’s what I paid for to begin with and she said yes we upgraded you to this, I got very confused but didn’t want to continue the conversation so went to the room. I attempted to open the door and the key wasn’t working so went back to the front desk, I was told that I must have kept it by my phone or my cc and that caused the issue, sounds like a lousy key card if thats what happens after 30 seconds. They reset the card went back upstairs and again key not working. 2 more times until they agreed to replace the card. We finally get into the room and it looks like we walked into a basement. 2 small windows mostly covered by a brick wall, looks nothing like in the listing. I returned to the lobby with hopes to get the room from the pictures and was told that this is it, and no other rooms are available which was a lie as well. VIP status gets you nothing at this place. Stick to standard rooms, not worth the upgrade.
Stayed 1 night in Aug 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Initially everything was excellent until my last day when the air conditioning in my room failed. I notified the front desk and was told they were working on it. It was never fixed making the night almost unbearable. Except for this everything else was wonderful. I would stay again.
Stayed 4 nights in Aug 2022

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a historical Building transformed into a modern , plush hotel Food there is excellent I highly recommend this hotel
Stayed 1 night in Aug 2022

8/10 Good

charles e schlossler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful, however. We didnt receive the vip benefits on the contrary. They charged us extra for an early check in. I didnt think it was right.
Stayed 1 night in Aug 2022
Response from Katrina on 10 Aug 2022
Dear Guest, Thank you for choosing our hotel. We are glad that the hotel made a good impression on you, however we are sorry that you did not feel up to your VIP status. I would like to clarify a few things about your VIP status so that future guests are not disoriented: - VIP status allows for free early check-in or late check-out up to 3 hours from the hotel regulations. The hotel day starts at 15:00, so after 12:00 you could check in for free. But you wanted to check in at 9:30. We are so sorry, but any VIP entitlements cover so early check-in. - The option of a free room upgrade is subject to availability. Unfortunately, you made your reservation the day before your arrival for a Premium Suite room, we only have the Deluxe Suite of a higher standard, which at the time of making your reservation were already sold out. Therefore, we were physically unable to meet this expectation - Expedia anticipated such accidents, therefore you did not receive any confirmation of the standard change. - the third advantage of the VIP status is a one-time 10% discount in our restaurant. Due to the fact that it is one-time discount, and you can use the restaurant many times, it is necessary to indicate to the waiters with which order exactly you want to use this discount. Unfortunately, you did not report your discount, therefore it was not accrued. If you have additional questions, I am happy to help. Kind Regards, Katrina Bolotna Front Office and Reservation Manager

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet classy hotel. Excellent spacious rooms, very professional staff.
Stayed 1 night in Jul 2022

8/10 Good

Gemma Lea

Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one in it's class.
It has a very good service (like a this level of hotel should), rooms have plenty space and the Hotel is well located very close to old town. Breakfast, while nothing extraordinary, is also good. While the venue is in general in very good condition, you start to see that some of it is perhaps already a bit dated. While it's not annoying in any way, there's tiny bit of that feel here and there. Overall a good experience and value for the money, I was missing though some of the final touches and happy surprises that sometimes sets apart a brilliant hotel from a "normal" good one in it's class.
Stayed 1 night in Jul 2022

8/10 Good

Katarzyna, WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is fantastic ! Uniquely designed rooms with skylights, fantastic breakfast. Location is perfect, very easy to walk anywhere in the central city around and near the Oder river.
Stayed 2 nights in Jul 2022

10/10 Excellent

Simon

Stayed 1 night in Jul 2022

10/10 Excellent

carl, BROOKLYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel Excellent staff Great breakfast Amazing room
Stayed 1 night in Jul 2022

10/10 Excellent

John, Falls Church

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic - 5-10 minute walk to old town, opera, and other key attractions; 10 minute walk to train station. Room was fantastic - we were on a ground floor room with exposed brick walls and domed ceilings from 16th century with access to small garden area for sitting. Staff was very helpful and the breakfast was excellent.
Stayed 3 nights in Jun 2022

8/10 Good

Bartosz

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice hotel perfectly located 5min walk from Old Town Square but: 1) It should not be 5 stars hotel for sure. 3 stars is what the hotel should be rated like. 2) Restaurant prices are extremely huge!!! The food is not worth the price at all!!! Just avoid the restaurant and go to La Maddalena Restaurant (about 15 min walking distance from the hotel) the prices are much lower and the food is on the higher level possible. The Restaurant is considered the best one in Wrocław and one of the best in Poland. Strongly recommend!!!
Stayed 2 nights in Jun 2022

8/10 Good

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Marta

Stayed 2 nights in Feb 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfortable, and unique hotel stay
Good location, fairly neat historic building with interesting rooms. We chose this as the building is fairly old and has a lot of the original characteristics (including the brick arches in the hotel room itself). This was a fascinating and unique part of the stay. The room itself was larger than we expected, as well as the bathroom was quite large. We didn't really have any issues with comfort at all during the stay. The location is good, but nothing outstanding. There are things to do around, but most of the excitement and energy are a few blocks towards the town square. There were two odd parts about the stay but weren't really negatives. The first is arriving at the hotel. We are not from around here, and it appeared like we were approaching the hotel on the "wrong" side, but in turn, it was the entrance and it's simply on a tiny street behind the main roads. The second is getting to our room. We were on the main floor, which meant we had to go through a restaurant to get into our room. This was particularly odd at times as we came into the room from a long day to see people nicely dressed having a meal!
Stayed 2 nights in Feb 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favor and stay here
If you love yourself you need to be here, such an amazing experience from the room to the restaurant it was the best.
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location in Wroclaw
Great location and comfortable room. Didn’t eat in restaurant as expensive. WiFi for utilising TV facility wasn’t good. Staff friendly. On balance, Would return to this hotel due to location and comfort.
Stayed 4 nights in Nov 2021

8/10 Good

Aleksander

Liked: Cleanliness, property conditions & facilities, room comfort
A very nice and quiet hotel very City Center
Stay very good but the organization of service in restaurant on breakfast should be improved.
Stayed 2 nights in Oct 2021

10/10 Excellent

Lisbeth

Liked: Staff & service, amenities, property conditions & facilities
I had one of the garden rooms for two days and enjoyed my stay very much! Good location and very good restaurant.
Stayed 2 nights in Oct 2021

2/10 Terrible

Fernando, Tampa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I arrived in the hotel nobody was receiving the guests the reception is underground I had to handle my heavy luggage in my opinion this hotel no even is 3 stars and I’ll has to remove from the list of 5 stars. Thanks a lot Fernando Kassab
Stayed 2 nights in Oct 2021

10/10 Excellent

Moshe

Stayed 1 night in Aug 2021