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Reviews of Hotel Düsseldorf Krefeld affiliated by Meliá

4 out of 5
Hotel Düsseldorf Krefeld affiliated by Meliá
Europark Fichtenhain A1, Krefeld, NW

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 253 reviews" "
Rating 8 - Good. 119 out of 253 reviews" "
Rating 6 - Okay. 40 out of 253 reviews" "
Rating 4 - Poor. 20 out of 253 reviews" "
Rating 2 - Terrible. 8 out of 253 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Niina

Stayed 1 night in Nov 2023

8/10 Good

Cengiz

Stayed 1 night in Oct 2023

10/10 Excellent

Jesus

Stayed 1 night in Sep 2023
Response from Jil Beckers on 23 Oct 2023
Dear Jesus,in the behalf of the team, we would like to thank you for your 5* review. Best regards,Jil BeckersAssistant Front Office Manager

10/10 Excellent

Jens

Stayed 1 night in Sep 2023
Response from Jil Beckers on 23 Oct 2023
Dear Jens,thank you for your review!Best regards,Jil BeckersAssistant Front Office Manager

8/10 Good

Pierre

Stayed 1 night in May 2023

2/10 Terrible

Jasmijn

Stayed 1 night in Jan 2023

2/10 Terrible

MARIA, charlotte

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was empty. The bread was stale, the coffee was old. There was nothing good to eat. It cost US$50 for 2 people and we couldn’t eat ANYTHING AT ALL
Stayed 1 night in Jan 2023
Response from Fariba Gholamalischahi, Guest Experience Manager on 16 Jan 2023
Dear Maria, Thank you very much for your review and your comments. During your stay we have had offered you a very fresh and personalized breakfast, where you could order anything that you liked. The team feels very sorry, that this was not as expected from your side. As I have heard, at least our front office team was able to do something for your satisfaction.I hope and trust that we can welcome you to this or any other Melia Hotels International property in the future.Best Regards, Fariba Gholamalischahi, Guest Experience Manager

8/10 Good

Andrew

Stayed 2 nights in Nov 2022

10/10 Excellent

Sandy

Stayed 4 nights in Feb 2022

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
I’m a lorry driver and struggled for a hotel that could accommodate safe parking and clean nice comfortable stay
Stayed 1 night in Aug 2020
Response from HOTEL DÜSSELDORF KREFELD by Melia on 11 Sept 2020
Dear Darren, thank you for your stay and your positive review. We are happy to welcome you soon again. Your HOTEL DÜSSELDORF KREFELD by Melia Team

4/10 Poor

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Too Hot
Rooms are far too hot, not nice to sleep in. WIFI not working.
Stayed 1 night in Feb 2020
Response from FO on 11 Mar 2020
Dear Guest, thanks for staying in our hotel and giving us a feedback. Your points of argumentation were given to the responsible persons and will be processed. We would like to welcome you again in our hotel to show you, that we can do better. Your Front Office Team

10/10 Excellent

René

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Front Office on 4 Mar 2020
Liebe René , vielen Dank für Ihre positive Bewertung. Wir hoffen, Sie bald bei uns wieder begrüßen zu dürfen. Mit freundlichen Grüßen

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Response from Front Office on 4 Mar 2020
Sehr geehrter Gast, vielen Dank für Ihre positive Bewertung. Wir würden uns freuen, Sie bald wieder in unserem Haus begrüßen zu dürfen. Mit freundlichen Grüßen.

6/10 Okay

Verified traveller

Stayed 5 nights in Nov 2019
Response from Hotel DKR on 10 Oct 2020
Dear guest, thank you very much for your feedback! We hope to see you soon again.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Polite and Friendly. The room was clean but cold.
Stayed 1 night in Nov 2019
Response from Hotel DKR on 10 Oct 2020
Dear guest, we would like to thank you for feedback! We hope to see you soon again. BR

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough
Nice enough for a couple nights. In an industrial park, so no place to walk to. Breakfast was good. Evening service is spotty at best. My room was loud at night, because it was over the patio area.
Stayed 3 nights in Aug 2019
Response from - on 13 Aug 2019
Dear Guest, thank you for your feedback. We will forward your message to the responsible department. We hope that we will welcome you at our hotel again soon. Best Regards Hotel Düsseldorf Krefeld by Melia

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A late night booking, good rate and awesome service. Nice clean rooms, could not fault a first class hotel at a great price
Stayed 1 night in Aug 2019
Response from - on 13 Aug 2019
Dear Guest, thank you for your positive feedback. We are happy that you enjoyed your stay. We hope that we will welcome you at our hotel again soon. Best Regards Hotel Düsseldorf Krefeld by Melia

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Simple, low budget style accommodation
This is a modern but very basic business type accommodation, the room was small and lacking in facilities.There’s no fridge, kettle, coffee machine, phone or alarm clock. There’s no wardrobe just an open clothes rail and no draws, just open shelves. There’s no carpet, just a hard cold surface with a wood effect print which looks smart but is dark and certainly not comfortable. Lighting is very basic, a single spot light in the hallway, small wall mounted lights behind the bed and a desk lamp which flickered from times to time. The single beds are simple, basic and functional. The bathroom was good, nice walk in shower and modern toilet. Only let down there was the plastic sink which was beginning to yellow and the chrome peeling from the plug. The tap was also very loose, needed tightening from underneath. Given that the room was not cheap, parking cost is extra per night as is breakfast (I didn’t bother). The room was however modern and simple, this hid the fact that it was not particularly clean. Dust, marks (looked like toothpaste) on the curtains and a little dirt on the floor if you looked. The loose tap, flickering lamp and the lights over the bed were different colour white showed lack of attention to detail. I expected more for my money. On the plus side the staff were friendly and the lobby areas clean bright and modern. Perhaps acceptable for a simple short business stay where it’s paid for by a company. If you are spending your own money then very disappointing.
Stayed 1 night in Nov 2018
Response from JIl on 16 May 2019
Dear Guest, thank you very much for your Feedback regarding the stay at our hotel. We feel sorry to not meet your expectations. We are currently renovating our rooms in order to give better experience. Also I would like to mention, that this feedback will be given to the different departments in order to fix those problems and remarks. Still, we hope to see you and welcome you again! Best regards from Krefeld, Hotel Düsseldorf Krefeld by Meliá

8/10 Good

grant

Liked: Staff & service
Stayed 1 night in Nov 2018
Response from Jil on 16 May 2019
Dear guest, Thank you very much for your feedback. We hope to see you again! Best regards from Krefeld, Hotel Düsseldorf Krefeld by Meliá

6/10 Okay

Frits, Nashville, TN, USA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No fridge / minibar, very expensive parking rates, very expensive breakfast rates, no adequate (open) space for cloth. or internet connection, limited to 2 devices per person, free internet only with limited data. For a decent internet connection you need to pay special packages. Not exactly what we expected from a business hotel!
Stayed 2 nights in Aug 2018
Response from Front Office on 24 Jul 2019
Dear Guest, thank you for your stay with us and thank you for your feedback. We are sorry to read, that we did not met your expectations and you was not satisfied with your stay. We already forwarded your comments to the relevant departments to improve our service. We would be glad to get another chance to persuade you with our service and hope to welcome you back. Kind regards . Front Office manager

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not So Good
The expectation was high but was not up to standards.
Response from Front Office on 31 Jul 2019
Dear guest, thank you for your review and your opinion. We would be delighted to welcome you again in our house.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort

4/10 Poor

Kiridharan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

adam, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
need more wifii devices
the free wifii was very slow -- had to pay for wifii (price was ok) one can only get 3 devices online - they should increase the number of devices now that everyone carries at least a smart phone, ipad and maybe a laptop

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to the city
Professional staff and nice atmosphere and good food and drink. Excellent breakfast (For a charge). Did not like the fact of the hotel charging 9 euros a day for parking on their property.

10/10 Excellent

Andrew, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good
You always know what to expect at a Tryp hotel. Clean room, good staff, nice bed. Another wonderful stay here.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Just OK basic room

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Hotel with good access
The hotel is far away from the center of Krefeld but we'll connected if you have a car. public transportation to Düsseldorf is a big hassle.

10/10 Excellent

Linda, North Yorkshire England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Hotel was lovely and clean. The receptionist was very helpful. The shower was amazing! Nice hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy to west side of Dusseldorf
My experience was good, however, we had booked 4 non-smoking rooms and one of my colleagues was given a smoking room which was very unpleasant. He was not able to get a decent sleep because of the terrible smoke smell in the room. I am sure he would have rated it much lower than I.

10/10 Excellent

Nick, Moonwalker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in industrial area
If you have transportation, this is the spot to stay in Krefeld, Germany. The hotel is very nice and clean, with friendly staff. They had construction going on during my stay and the Expedia info did not mention this, so this was unexpected. I did not use he room during the day, so this was not a problem for me, but for someone on vacation, this could be a disaster........there was loud hammer drills, etc. The food is very good, as was everything.........only the construction issue not being noted as a "special condition" was a negative.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice staff and very nice location.......... Thanks
......................................................................................................................

8/10 Good

robert, Lichfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charge for parking seemed uneccessary
Good hotel, a little out of the centre of Krefeld. Disappointing that they had to charge for parking when it was the only way to get there and also for internet for more than a minimum useage

8/10 Good

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel

4/10 Poor

John, USA

Disliked: Cleanliness, room comfort
Very bad hotel
This is a very poor hotel. The internet costs money if you want 8mbps speed (still slow), or you can get 24 hour access at a time for free at only 5.12kbps speed. This is very unprofessional and poor service. The rooms are small, cramped, and not comfortable. I guess if you don't care about internet and comfortable rooms then this might be ok for a business trip. My company has an office in Krefeld, but I will NOT be staying here ever again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfulfilled needs ( whcih were promised in the web
Overall a good stay, but with unfulfilled expectations i.e. the web booking suggested that there would be coffee making facilities in the room ---NOT SO the web booking suggested that there would be bottled water in the room ---NOT SO ( but was given on request) The staff on duty said they would get back to me immediately about the discrepancy between the web booking promises & the actual facilities in my normal/basic room; however after 2 weeks I have had no response

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast!!
Overall, we had a good experience. The breakfast was delicious!!!

8/10 Good

James, The midlands, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant modern hotel
The hotel was very pleasant, although not exceptional. Hotel and room was modern and clean. Didn't use restaurant, but it looked quite nice. Nice terrace at the back overlooking a small lake. There was a small free wi-fi allowance, but if you wanted more you had to pay a small charge - it did however work well (compared to other hotels I've stayed at). There was a charge for parking your car at the hotel. Not very much, but a bit of a cheek when there's no real alternative. It's a bit like a restaurant charging you extra to use cutlery! It was also a bit tricky to find. There's a sign on the main road saying to turn right after 200 metres, but even if you're good at estimating distances and take the correct turning, you could still fail to find it! The hotel sign at the top of their drive is rather small.

8/10 Good

ft, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a short stay
Nice and friendly staff. Good value for money. Not luxurious but good enough for a few days.

8/10 Good

Brookfielder, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for early flight from Dusseldorf
Rooms are basic but clean. This time I had a very quiet room (the rooms next to the central hall tend to be noisier). Front desk personnel was extremely friendly and helpful. When returning a rental car, get gas at the gas station next to the expressway. After that, it will be difficult to find another station. Also, get a good map of the Dusseldorf airport in advance, it is not the easiest airport for finding the car return center.

8/10 Good

CK, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Hotel was clean and neat. Food was good. Restaurant staff was polite and willing to speak english.

8/10 Good

AH, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great for a short business trip

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good valur
Situated a little outside City center by a nice lake. Companies close by. For us it was a nice quiet place. Would come back again.

4/10 Poor

Chris, UK

Disliked: Property conditions & facilities
It will be nice when its "finished"
I stay at this hotel with around 10 collegues every year and it has always been a great experience. This year it unfortunately wasnt. The hotel is being renovated which made for a great deal of noise and mess. There was no bar area and we had to eat a very limited menu in the reception area. The restaurant was closed earier than advertised as well. Not a great experience, we should ahve been informed of the renovation at the time of booking and we wernt.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, and good value for money
Everything was perfect, the only hic, no facilities of making tea and coffee in the room, a tea on its own cost 2.30€.

8/10 Good

Shaun, chesterfield, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover hotel
we used this hotel on the way back to the Hook of Holland. Easy to find from motorway,good value for money with it being a weekend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Excellent hotel. Staff very friendly. Service good.

8/10 Good

Ann, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Tryp btwn Dusseldorf and Monchengladbach
This was a very nice new inexpensive hotel. We were farther than we thought from the town where our conference was taking place but since we had rented a car it was fine. Actually quite nice as we did get to see a bit of the countryside! The hotel does not have coffee service in the rooms (I am used to such typical amenities in the USA) but did have complimentary coffee to order in the lobby. We had a wonderful happy hour the first evening but were never around after that. The breakfast spread which we did not take looked fabulous if you could eat 14 Euros worth. Internet is paid for separately and the monthly rate was best even though we stayed only 5 days. All in all if I was in the area and had a car I would stay there again.

8/10 Good

Gregory, Indianapolis, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Dusseldorf airport
We had an early morning flight out from Dusseldorf and didn't want a long drive to the airport before the long flight home. The hotel is about 10 minutes from the airport in a newer office park area. Nothing to see or do within walking distance, but the hotel is clean and modern and the price was very reasonable - a definite plus with the dollar at 1.5 to the euro. The room itself was typical of what I've seen in Germany - compact by American standards but not tiny. The shower was a very large walk-in style, it made me consider remodeling my home shower. All things considered, I was very satisfied with the stay. A clean, quiet, comfortable room, convenient to the airport at a very affordable price. For my purpose it was ideal. For anyone desiring walking access to city amenities this is not the place to stay as it is definitely not in the heart of the city.