Ratings based on 180 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Oct-2017
Very good experience, staff very friendly and welcoming. Food and facilities were very good.
Comment from Hotel Management
13-Oct-2017 by The St. Regis Mumbai Team, Hotel Management
Dear Guest, Thank you for choosing to stay with us and sharing your appreciative feedback. I am glad to learn that you had a memorable stay at the hotel. I look forward to welcoming you again at The St. Regis Mumbai to experience bespoke services and unmatched hospitality. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveller

Top hotel

Posted 01-Oct-2017
The hotel facilities are excellent, so was the staff as they are always around and very attentative. The lift system is a bit confusing but later when you know your way round its not too bad. Breakfast buffet has lots of choices. The Chinese restaurant Mekong was very ordinary but the food in the lounge Li Bai was pretty good and has nice view too.
Comment from Hotel Management
13-Oct-2017 by The St. Regis Mumbai Team, Hotel Management
Dear Guest, Thank you for choosing to stay with us and sharing your appreciative feedback. I am glad to learn that you had a memorable stay at the hotel. I look forward to welcoming you again at The St. Regis Mumbai to experience bespoke services and unmatched hospitality. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, ON

Great hotel and great staff.

Posted 29-Sep-2017
Pros: Great rooms, locations and staff.
Location: Right next to Palladium mall and close to India Bulls Financial Centre.
Best hotel in Mumbai. In the past I have stayed at Four Seasons and Oberoi in Mumbai on business. The St. Regis is the best hotel I have stayed in at Mumbai.
Comment from Hotel Management
13-Oct-2017 by The St. Regis Mumbai Team, Hotel Management
Dear Guest, Thank you for choosing to stay with us and sharing your appreciative feedback. I am glad to learn that you had a memorable stay at the hotel. I look forward to welcoming you again at The St. Regis Mumbai to experience bespoke services and unmatched hospitality. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Great property above Palladium Mall

Posted 18-Sep-2017
Comfortable stay, in the centre of the city Advantage of being above a mall Staff is very friendly and courteous Good breakfast layout, but gets a bit monotonous eating the same if staying long Good restaurants and yummy in room dining Rooms look a little tired, some have been refurbished
Comment from Hotel Management
13-Oct-2017 by The St. Regis Mumbai Team, Hotel Management
Dear Guest, Thank you for choosing to stay with us and sharing your appreciative feedback. I am glad to learn that you had a memorable stay at the hotel. I look forward to welcoming you again at The St. Regis Mumbai to experience bespoke services and unmatched hospitality. Best Regards The St. Regis Mumbai Team
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Great place to stay in Mumbai

Posted 27-Aug-2017
The hotel is well located next to the biggest mall and night life. The staff is very attentive, warm and polite. Despite the shortage of space in Mumbai this hotel had excellent sized rooms with spacious bathrooms. Lot of options for eating, bar and night life in the hotel itself and surroundings. Ideal for families, couples and business travelers. I will surely come back!
Comment from Hotel Management
13-Oct-2017 by The St. Regis Mumbai Team, Hotel Management
Dear Guest, Thank you for choosing to stay with us and sharing your appreciative feedback. I am glad to learn that you had a memorable stay at the hotel. I look forward to welcoming you again at The St. Regis Mumbai to experience bespoke services and unmatched hospitality. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Aug-2017
Pros: everything
the hotel was fantastic and the staff could not do enough to help you. the room was exceptionally clean and the bed was very comfortable.
Comment from Hotel Management
13-Oct-2017 by The St. Regis Mumbai Team, Hotel Management
Dear Guest, Thank you for choosing to stay with us and sharing your appreciative feedback. I am glad to learn that you had a memorable stay at the hotel. I look forward to welcoming you again at The St. Regis Mumbai to experience bespoke services and unmatched hospitality. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Posted 23-Aug-2017
Central hotel, fantastic helpful staff and many great dining options.
Comment from Hotel Management
13-Oct-2017 by The St. Regis Mumbai Team, Hotel Management
Dear Guest, Thank you for choosing to stay with us and sharing your appreciative feedback. I am glad to learn that you had a memorable stay at the hotel. I look forward to welcoming you again at The St. Regis Mumbai to experience bespoke services and unmatched hospitality. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Posted 19-Aug-2017
had its ups and downs which I don't expect from the st Regis however people genuinely seemed to care and go out of their way to help. Be prepared for slow levels of service however and a lack of elevators meaning sometime lengthy waits.
Comment from Hotel Management
13-Oct-2017 by The St. Regis Mumbai Team, Hotel Management
Dear Guest, Thank you for choosing to stay with us and sharing your appreciative feedback. I am glad to learn that you had a memorable stay at the hotel. I look forward to welcoming you again at The St. Regis Mumbai to experience bespoke services and unmatched hospitality. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveller from surrey uk

Lovely centrally located hotel

Posted 28-Jul-2017
Excellent hotel, with great facilities. Staff work very hard to please. In a five day stay, only fault was they were slow on room service, and in the housekeeping departments. Otherwise, although not cheap, it offers luxury rooms and communal areas, in a great setting.
5 out of 5
by manisha

This traveller left a rating score only Posted 14-Jul-2017 on Hotels