Ratings based on 1,778 Verified Reviews

4.1 out of 5
91% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Auckland, New Zealand

Close to shops and train station

Posted 21-Sep-2017
Good hotel in central Paris. 10 minutes walk to Notre Dame and 2 min walk to train station which will take you to heaps of locations in Paris very quickly. Has small kitchen which is good if you want to save some money. It also has a laundry on site which was awesome (when traveling for long times it's essential). Awesome view of the town square fountain. Only downside was the bed was very hard and they only give you 2 towels for your visit (ours was 4 nights)
5 out of 5
Recommended
for Everyone
by A verified traveller

Clean hotel with a good location!

Posted 17-Sep-2017
Great experience, check in/out was easy. Room was clean with enough kitchen supplies to create a small meal/breakfast. Room service does not come everyday, but we didn't mind as we only stayed 3 nights. Close to much shopping, cafes, and walking distance to the Seine river. Would definitely stay again.
Comment from Hotel Management
17-Sep-2017 by EB, Hotel Management
Dear guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again in our residence Citadines Les Halles.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel

Posted 17-Sep-2017
Pros: Location and services
The location of the hotel is very convenient, close to sub way and bus lines. The hotel room is clean and pleasant to stay in. There is a big shopping center nearby and lots of restaurants around. Everything is good and this hotel deserves to be highly recommended.
Comment from Hotel Management
17-Sep-2017 by EB, Hotel Management
Dear guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again in our residence Citadines Les Halles.
3 out of 5
by A verified traveller from Doha,QA

Felt like a student dorm

Posted 06-Sep-2017
The staff were really friendly and professional but the rooms were horrible and I don't understand how this property is 4 stars ? The area is good with a lot to do and the safety of the hotel is also great but the rooms felt like I was back in college, the beds were full of mosquitos and the furniture was below IKEA standards.
Comment from Hotel Management
17-Sep-2017 by EB, Hotel Management
Dear Naz, Thank you for taking the time to share your feedback with us. We are glad to learn that you felt our location was ideal near to most iconic places and monuments. As we are a serviced residence, our manpower strength does differ from a hotel. This arrangement allows us to provide our residents a product with flexible services such daily cleaning for additional fees, laundry room, parking and complimentary services which includes fitness center, business center, coffee machines in the lobby. We were very concerned to hear your comment about cleanliness. Regular cleaning and maintenance is carried out in our serviced resident. Please rest assured that cleanliness is a matter that we take very seriously and is of paramount importance to us and is something we follow very strict procedures about in the apart'hotel. We hope to see you again.
5 out of 5
Recommended
for Families
by A verified traveller from Victoria BC, Canada

Great location, friendly staff

Posted 06-Sep-2017
Pros: Location was great. We walked most places which is why I picked this hotel. Another positive is the location next to Les Halles RER station.
This hotel was in a great location no matter if you wanted to do a walking tour of Paris or for hopping on the Metro or RER. It is a short walk to the Notre Dame and Louvre which is nice. We were greeted by a very nice staff member when we arrived and were setup with our room in short order.
Comment from Hotel Management
15-Sep-2017 by EB, Hotel Management
Dear guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again in our residence Citadines Les Halles.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dallas

Great bed/staff! We highly recommend this hotel.

Posted 04-Sep-2017
The room price was high but the beds were very comfortable and the staff were very helpful and courteous. The room kitchen was well stocked and clean. The hotel was well located near the center of all we wanted to see and do. It was also great to have our boarding passes printed by the hotel with no extra cost the day before our return flight. It was very nice to have complimentary espresso and tea available any time we wanted it. We really liked this hotel and do recommend it to others.
Comment from Hotel Management
15-Sep-2017 by EB, Hotel Management
Dear guest, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. For better price, enjoy our direct hotel rate send us an email at : leshalles@citadines.com. We hope to see you again in our residence Citadines Les Halles.
4 out of 5
Recommended
for Everyone
by A verified traveller from Lincoln UK

Nice hotel in an excellent location

Posted 26-Aug-2017
Pros: Location, sate of decor and upkeep
Cons: Bathroom design (separate very small room with WC with sink in other room)
Modern 'aparthotel' with comfortable and spacious accommodation for our family of 4 including 2 teenage children. Fabulous location, a short walk from Notre Dame and some other major sights, with lots of restaurants a short walk away. Next to a major metro/RER station (Chatelat) convenient for airports and Disneyland. Convenient mini market next to hotel. Well designed mini kitchenette with a good selection of cookware and crockery. Room clean and well kept, beds comfortable. Courteous staff and warm welcome. We were very grateful to be able to go to our room early after an early flight.
Comment from Hotel Management
27-Aug-2017 by gemma, Hotel Management
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Venezuela

Good choice

Posted 24-Aug-2017
We stayed in Citadines Las Halles and it was perfect for family of 4. Location is excellent! Staff friendly and nice, rooms were big and confortable... it was a great choice!
Comment from Hotel Management
26-Aug-2017 by gemma , Hotel Management
So glad that you enjoyed your stay with us. We are proud of our team. Thank you so much.
5 out of 5
Recommended
for Everyone
by A verified traveller from North Carolina USA

Great Central Location with Clean Large rooms

Posted 23-Aug-2017
Pros: Most everything!
Cons: I loved that they had a laundry area but the machines were almost always full so if there is any way to expand this service that would be great.
Location: Shopping, eating and sites!
This location was ideal. It was easy to walk to lots of central Paris sites and the rooms are quite large for Paris. It is also close to public transport, great places to eat and shopping. The staff was very prompt and professional with pleasant personalities. They also have a room kitchenette and an area to do laundry which was extremely useful for extended trips.
Comment from Hotel Management
26-Aug-2017 by gemma, Hotel Management
Thank you so much for sharing your comment. It was a pleasure having you stay with us. We look forward to welcome you back in the next future. We love Citadines les Halles!
2 out of 5
by A verified traveller

Checked in and Checked right out

Posted 23-Aug-2017
Pros: Nothing.
Cons: Complete renovation needed.
I had stated a different Citadine property last year and it was absolutely elegant and beautiful. So I expected the same of this location. Much to my surprise when I arrived, it was a really dated and terrible hotel with no elegance whatsoever. I literally checked in, so my room, hopped on the Internet, and had myself moved to the Le Clef hotel......another Citadine property and sadly had to pay almost double my reserved room rate. The gentleman at the front desk could not have been any nicer given the uncomfortable circumstances. He did tell me that the Le Clef had been elevated to five stars while the Citadine hotel at Les Halle's was only four stars. I would honestly give it no more than two stars . The one bedroom suite was dated, awkward, and had a very bad odor . The couch was so worn I would not even sit on it .
Comment from Hotel Management
26-Aug-2017 by Gemma , Hotel Management
We are sorry if our product did not meet your expectations. Citadines Apart ‘hotel brand is present in 21 country, a very appreciated concept that allow us to develop more and more. We are glad that you are part of the large number of guests that love it. At the same time you may find different category (stars) apart ‘hotel with different configurations and style. Concerning our residence I would like to inform you that we are already studying a redecoration of some apartments and studios. Madame, please be assured that we are always seeking to satisfy the expectations of our residents.