Ratings based on 89 Verified Reviews

4.0 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

nice hotel close to the church& in the center

Posted 11-Mar-2017
Pros:
Cons:
Location: right in downtown & close to everything
I'm satisfied with this hotel
2out of 5
by A verified traveller

Horrible customer service with small, dirty rooms

Posted 01-Dec-2016 on Hotels
It was not a good experience. The service was horrible. When we asked to upgrade the room we were told that all the rooms of the same size. There was not room service. We checked in the hotel again as we had missed our train. We were given our old room again which was not cleaned.
4out of 5
by Wincent

Posted 05-Feb-2016 on Hotels
Comment from Hotel Management
22-Feb-2016 by cc, Hotel Management
Thanks and hope to see you soon D.CLOLUS and his Team
4out of 5
Recommended
for Everyone
by A verified traveller

Close to Train station and Lourdes Sanctuary .

Posted 04-Jan-2016
Convenient walking distance to Train station and Lourdes Sanctuary.
Comment from Hotel Management
14-Jan-2016 by cc, Hotel Management
Thanks and hope to see you soon D.CLOLUS and his Team
4out of 5
by A verified traveller

A draw for train travellers

Posted 30-Nov-2015 on Hotels
Five minutes walk downhill from the train station made the hotel a great draw for travelers arriving by train. The room was typical of Ibis hotels -- clean, well-lit and adequately equippped. The only snag was we were initially assigned a room which wasn't made up after the previous guest's departure and we had to wait for a while before the reception found us another room!
3out of 5
by Jane from Ireland

Posted 17-Nov-2015 on Hotels
I was put in a room to the front where I could hear the traffic throughout the night. Would only stay here again if my train was getting in very late or leaving very early
4out of 5
by A verified traveller

Visit to Lourdes

Posted 03-Nov-2015 on Hotels
Visited the Pic Du Jer, Sanctuaries & Chateau Fort. Great scenery. Good place to relax since it is quiet now. But most places/museums were closed.
5out of 5
Recommended
for Everyone
by A verified traveller from MUMBAI

EXCELLENT SERVICE. EXCELLENT FOOD. TOP CLASS HOTEL

Posted 17-Oct-2015
Pros: EVERYTHING !
Cons: KEEP EVERYTHING AS IT IS.
GREAT EXPERIENCE. WOULD LOVE TO VISIT AGAIN. STAYED ONLY FOR A COUPLE OF NIGHTS BUT WAS VERY IMPRESSED BY THE WARMTH AND FABULOUS SERVICE.
4out of 5
by Cynthia from Philippines

Posted 16-Oct-2015 on Hotels
Stayed for 2 nites, location was convenient. Nearby supermarket, walking distance to the sanctuary, 15 min walk. Breakfast was good, comfortable beds though room is quite small. Will recommend this hotel.
4out of 5
by Thi-Ieng from Paris

Year's trip

Posted 08-Sep-2015 on Hotels
Good hotel, usual choose every year