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Reviews of Hôtel Saint Christophe

Hôtel Saint Christophe
75 Rue Du Bourg, Lourdes, Hautes-Pyrenees

Reviews

6.8
Rating 10 - Excellent. 11 out of 73 reviews" "
Rating 8 - Good. 30 out of 73 reviews" "
Rating 6 - Okay. 17 out of 73 reviews" "
Rating 4 - Poor. 8 out of 73 reviews" "
Rating 2 - Terrible. 7 out of 73 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Solon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Reception unable to speak English but managed to get translator on his laptop, nil coffee, diner facility. House to old and my family not able to have shower as bath area to dirty
Stayed 1 night in Oct 2019
Response from ste on 21 Nov 2019
Comme nous vous l'avons expliqué et vous avez compris, nous sommes en pleine rénovation et il nous est impossible d'ouvrir la parti bar, cordialement

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Ok overall, toilet seat broken, wrong size for biwl
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The good thing about the property is the location-2 min walk you in city center(easy if you need to go to shops also few steps and you are on road=main high street whit lots of bars/restaurants and gift shop which leeds you to sanctuary notre-dame de lourdes-is 3 min walk from hotel.But hotel-bedroom where i stay(single bedroom)Is in poor standard (second floor whit balcony =plus point.Wifi-very,very week signal.No tv in bedroom,noice from street =very bad!Bathroom very old,luck of better standard finish and the smallest bathroom i ever been.For the bedroom i will not give even one star!!!
Stayed 2 nights in Jul 2019
Response from patrick on 6 Aug 2019
vous chercher les petits prix et vous oser critiquer en anonyme vu les autres commentaires les gents sinceres existe dieu merci

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
The space is small but there was good staff service
Stayed 2 nights in Jul 2019
Response from patrick on 31 Jul 2019
Merci d'avoir séjourné au sein de notre Etablissement

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
In a nice position very basic but clean more of a simple bed and breakfast than hotel. Staff nice and there with a ring of the bell at reception. Rooms basic but clean and for the price good.
Stayed 3 nights in May 2019
Response from patrick on 5 Jun 2019
ravi de vous avoir accueilli cordialement

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2019
Response from patrick on 1 Aug 2019
Ravi de vous avoir accueilli

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice community atmosphere for authentic South of F
Stayed 10 nights in Apr 2019
Response from patrick on 19 May 2019
merci

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Little tight.
Lourdes has a beautiful grotto and huge Catholic cathedral. Nice. My room was quiet and dark. No television and WiFi is in the lobby. I liked my room but it was small. Yes I will stay here again.
Stayed 4 nights in Oct 2018
Response from patrick on 2 Nov 2018
merci pour votre sejour

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent budget hotel
I've stayed at this hotel 4 times and been very happy with it. Remember this is a budget hotel not the Ritz and as far as budget hotels go it is in the top bracket. It is clean, comfortable, warm, has ensuite shower and the owner will go the extra mile to help, you can also get a decent breakfast each day. I will also stay here on my next visit to lourdes. Some of the negative reviews are annoying when they could have paid 4 or 5 time more per night for some of the top hotels in lourdes
Stayed 3 nights in Aug 2018
Response from patrick on 28 Sept 2018
merci pour votre sincérité et objective heureux de vous accueillir

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful people, good service, all the basics you need

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
The hotel was reasonably priced. The hotel was also very centrally located in the town. Easy access to supermarkets such as Carrefour. However other supermarkets such as Netto, Lidl and E.Leclerc as well as McDonald's are reasonable distance. I also had the opportunity to visit Fatima shrine everyday as it was a 2 minute walk away :) so was delighted.

8/10 Good

Heather, Port Glasgow, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful customer service!
The friendly Frenchman who worked at the Reception was wonderful. He gave me a hairdryer when mine fused and did not work anymore on our first morning, his kindness was greatly appreciated - he could not do enough to help us. (sorry I did not ask him his name I wish I had but he was the only one who works at Reception.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness
Personale inesistente, camera sporca, muffa in tutto il bagno, non venivano rifatti nemmeno i letti, cambio asciugamani solo su richiesta puzza terribile di sporco, assolutamente non consigliato
Stayed 3 nights in Oct 2019
Response from ste on 21 Nov 2019
Avant de répondre par la négativité, veuillez vous identifier, l'hotel est en cours de rénovation totale, les chambres sont dans leur jus mais propre, cordialement

8/10 Good

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
hôtel sympa
très bon accueil,le confort est moyen correspond à ma réservation ,par conséquent aucune mauvaise surprise. très tranquille ,je le conseille .
Stayed 1 night in Oct 2019
Response from ste on 21 Nov 2019
Merci, cordialement, Anne-Marie et Stéphane

10/10 Excellent

FRANCESC XAVIER SABE COLO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from stephane on 12 Oct 2019
Merci beaucoup, Anne-Marie et Stéphane

8/10 Good

JOSE

Liked: Cleanliness
Correct pour le prix
Globalement satisfait. Pour le prix demandé on ne peut pas s'attendre à mieux. Pour des randonneurs comme nous une chambre 2 lits pour 31 euros la nuit, c'est très bien . Sans télé ni clim évidemment, mais nous n'en avons pas besoin. Par contre la liaison wifi , utile pour moi, est très capricieuse, voire nulle.
Stayed 2 nights in Sep 2019
Response from stephane on 14 Oct 2019
Bonjour, la wifi marche très bien car nous avons installer de nouveau matériel, merci Anne-Marie et Stéphane

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Buitenplaats in de avond overlicht, waardoor de kamer niet makkelijk is te vinden. Karig ontbijt.
Stayed 1 night in Sep 2019

4/10 Poor

René

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from stephane on 11 Sept 2019
Nous venons de reprendre cet établissement, nous commençons des travaux de rénovation afin de satisfaire notre clientèle

2/10 Terrible

jean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel réservé payé et à l’arrivée hôtel complet ,obligé de courir pour avoir un autre hôtel sympathique.
Stayed 1 night in Aug 2019
Response from stephane on 29 Aug 2019
J'avais contacte ce client dés la demande de réservation, au téléphone et/ou par mail tout allait bien. je viens de reprendre cet établissement. cordialement, stephane

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Chambre simple mais propre, la rue est bruyante. La localisation est parfaite centre ville. Pas très loin du sanctuaire.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Aug 2019

2/10 Terrible

cathy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manque d’hygiène
Chambre sale, drap pas changé, humidité, personnel non accueillant. Je n’irai plus dans cette hôtel
Stayed 2 nights in Aug 2019
Response from stephane on 14 Aug 2019
Bonsoir, les chambres sont nettoyé tous les jours et les draps changés à chaque client, l'humidité !!!, nous venons de reprendre cet hôtel et nous allons commencer une rénovation totale (je peux vous citer deux de nos hôtels dans le sud ouest afin de constater comment nous les avons rendu après travaux). Personnel pas accueillant, après plus de 20 ans dans l’hôtellerie, c'est bien la première fois que l'on me le dit.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit établissement, mais très bien situé, dans une rue calme. Proche du sanctuaire (à pieds).
Stayed 6 nights in Jul 2019
Response from stephane on 19 Aug 2019
merci pour vos remerciement

8/10 Good

Vincent

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019
Response from patrick on 30 Jul 2019
Merci d'avoir séjourné au sein de notre Etablissement

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Bon rapport qualité / prix. Proche des lieux de visite
Stayed 1 night in Jul 2019
Response from patrick on 23 Jul 2019
pour le prix simple et propre merci de votre sejour

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Etablissement qui manque de professionnalisme , malgre un bonne accueil du personnel , les chambres manque de confort pas de lumiere ,prise de courant qui fonctionne pas
Stayed 1 night in Jul 2019
Response from Michel on 11 Jul 2019
BONJOUR autant dire que vous avez séjourné dans une grotte je vous rassure vous me direz ce n'est pas un 4 étoiles je vous crois mais pas de lumière et prise vous abusez quand même et pour faire des réflexions de ce genre n'attendez pas de partir et en anonyme salutation

6/10 Okay

Antonio C.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não utilizaria esse hotel novamente
Sem ar condicionado ou TV; Estacionamento oferecido em realidade é da cidade em aberto e sem segurança local
Stayed 2 nights in Jun 2019
Response from moi on 1 Jul 2019
bonjour pour votre reservation la tele et climatisation etait bien signale et quand au parking vous avez bien retrouve votre voiture intacte pour ce prix la n'attendez pas des miracles

6/10 Okay

Verified traveller

Liked: Staff & service
Molto semplice: essenziale. Non è un ostello, ma molto più confortevole. Prenoterò per altri giorni.
Stayed 1 night in Jun 2019
Response from patrick on 11 Jun 2019
MERCI

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from patrick on 11 Jun 2019
MERCI

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
,drap tres propre chambre propre personnel sympa, serviette propre petit dejeuner correcte
Stayed 1 night in May 2019
Response from Patrick on 29 May 2019
Merci ravi de vous avoir accueilli

8/10 Good

claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pèlerinage Militaire
Accueille sympathique hotel placé à 200m du centre et du sanctuaire , mais bon rapport qualité prix suffisant pour un court séjour malgré le mauvais temps ...
Stayed 3 nights in May 2019
Response from Michel on 23 Jul 2019
Ravi de vous avoir accueilli

8/10 Good

Julio Ernesto

Liked: Cleanliness, room comfort
Hotel correcto
El hotel es pequeño, no muy acogedor, pero la dueña es bastante amable. Tuvimos un pequeño percance con la cama, pero lo solucionaron rápidamente. La conexión del WiFi no llegaba hasta nuestra habitación con suficiente intensidad y casi no podíamos conectarnos. El baño tenía agua caliente y la presión de la ducha era muy buena, aunque el baño un poco pequeño. Además, había frazadas en los armarios para taparse por las noches. También ofrecían desayuno aunque no lo tomamos. El hotel está muy cerca del Santuario (10 minutos caminando) y de la estación del tren. En una palabra, es un hotel correcto para un par de noches en Lourdes y la relación calidad-precio es buena.
Stayed 2 nights in May 2019
Response from patrick on 19 May 2019
merci

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from patrick on 13 Jun 2019
merci ce fut un plaisir de vous accueillir

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from patrick on 13 Jun 2019
ravi de vous avoir acceuilli

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from MALEK on 13 Jun 2019
RAVI DE VOUS AVOIR ACCUEILLIS MERCI

8/10 Good

Fedele Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buono
Stayed 4 nights in Apr 2019
Response from merci on 13 Jun 2019
ravi de vous avoir accueillis

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bueno por el precio
Por el precio todo muy bien, cerca del Santuario y del centro, muy amable la atenccion
Stayed 2 nights in Oct 2018
Response from patrick on 2 Nov 2018
merci pour votre séjour et simplicité

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A conseiller
Parfait pour un pelerinage. Le confort est certes minimum (pas de tv. par exemple) mais l'essentiel est la: toilettes/ douche et meme balcon. Au coeur de la cite mariale et proche gare. Imbattable cote qualite prix. A conseiller donc.
Stayed 1 night in Sep 2018
Response from patrick on 28 Sept 2018
merci pour votre simplicite

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel bien placé , proche du sanctuaire mais toilette décevant !
Stayed 3 nights in Aug 2018
Response from patrick on 28 Sept 2018
nous faisons des efforts pour la rénovation et nous sommes conscient c'est pour cela que nos prix sont attractif merci

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2018
Response from patrick on 26 Sept 2018
merci

2/10 Terrible

Ana, Colombia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Las fotos no reflejan la realidad
Stayed 1 night in Aug 2018
Response from patrick on 22 Aug 2018
chère amis venez je vous montrerai les photos au détails

6/10 Okay

Reinling

Disliked: Cleanliness, room comfort
Pas contente parceque vous n'avz pas de parole!?
Stayed 3 nights in Aug 2018
Response from patrick on 26 Sept 2018
veuillez précisé ce que vous voulez dire pour la parole je n'ai de parole avec personne vu que la reservation se fait par internet merci

8/10 Good

John Fredy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena
Muy buena habitación y la ubicación estaba muy cerca al.santuario de lourdes
Stayed 1 night in Jul 2018
Response from patrick on 28 Sept 2018
merci pour votre simplicité salutation

8/10 Good

Nikita, Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed gelegen hotel
Goed gelegen hotel nabij de stad. Alles op wandelafstand.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esta bien
Stayed 1 night in Jun 2018

8/10 Good

Gizele G

Liked: Cleanliness, staff & service
foi o esperado
boa como esperado e o dono muito atencioso
Stayed 2 nights in May 2018