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Overview of Hotel Jeanne d'Arc

Photo gallery

Guest reviews

3.9 / 5Good
14 reviews
Guests rated this property 3.9/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Gym

Map

Explore the area

Popular LocationPorte St-Joseph4 min walk
Popular LocationLourdes Wax Museum5 min walk
RestaurantBar Restaurant Le Jeanne d’Arc3 min walk
RestaurantAu Roi Albert3 min walk
AirportLourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)19 min drive

Choose dates to view prices

  • Double Room

    Room amenities

    • 172 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Double Room, Mountain View

    Room amenities

    • 183 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Twin Room

    Room amenities

    • 172 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Twin Room, Mountain View

    Room amenities

    • 183 sq ft
    • Mountain view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Single Room, Mountain View

    Room amenities

    • 151 sq ft
    • Mountain view
    • Sleeps 1
    • 1 Double Bed
    More details
  • Triple Room

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 3
    • 3 Single Beds
    More details
  • Junior Suite

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details

About this area

Lourdes

Located in Lourdes, Hotel Jeanne d'Arc is in the city centre. Basilica of St. Pius X and Basilica of Our Lady of the Rosary are notable landmarks, and the area's natural beauty can be seen at Lac de Lourdes and Pic du Jer. Looking to enjoy an event or a game while in town? See what's happening at Antoine-Beguere Stadium or Maurice Trelut Stadium. Our guests appreciate the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Porte St-Joseph - 4 min walk
  • Lourdes Wax Museum - 5 min walk
  • Basilica of St. Pius X - 6 min walk
  • Stations of the Cross - 7 min walk
  • Chemin de Croix - 9 min walk

Getting around

  • Lourdes Station - 18 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 19 min drive

Restaurants

  • Bar Restaurant Le Jeanne d’Arc - 3 min walk
  • Au Roi Albert - 3 min walk
  • New Orleans Café - 3 min walk
  • Les Chênes - 6 min walk
  • O Piment Rouge - 7 min walk

About this property

Hotel Jeanne d'Arc

4-star hotel, walk to Basilica of Our Lady of the Rosary
This smoke-free hotel features a fitness centre, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and multilingual staff. All 214 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Guests will also find coffee/tea makers, hairdryers and desks.
Hotel Jeanne d'Arc offers 214 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.
Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. This Lourdes hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: EUR 10.00 per night

Food and drink

Continental breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 4.00-12.00 for adults and EUR 4.00-12.00 for children
1 bar

Things to do

Fitness centre

Family friendly

Dry-cleaning service
Free cots/infant beds

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff

Languages spoken

English
French
German
Italian
Portuguese
Spanish

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Linens

Bathroom

Deep-soaking bathtub
Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Coffee/tea maker

More

Desk
Iron/ironing board (on request)

Policies

Check-in

Check-in between 3 PM and 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
From November 1 to December 27, 2018, the main entrance to the hotel is located at 20 Rue Peyramale, on the river front.

Access methods

Access code, private entrance

Pets

Pets stay for free
1 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 4.00 and EUR 12.00 for adults, and EUR 4.00 and EUR 12.00 for children (approximately)
  • Self-parking fee: EUR 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cots/infant beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Jeanne d'Arc Hotel
Hotel Jeanne d'Arc Lourdes
Hotel Jeanne d'Arc Hotel Lourdes

Frequently asked questions

Guest reviews

3.9
5 - Excellent
5
4 - Good
5
3 - Okay
2
2 - Mediocre
1
1 - Poor
1
3.9
Cleanliness
4.4
Service and Staff
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Jul 2019

1/5

  • Disliked: Cleanliness, property conditions & facilities

Directions led to the summer entrance instead of winter entrance, Fecal matter marks in the toilet, hair on the bathroom floor, holes in the bed sheets, furniture very cheap and needing replaced, the shower had mold all around the caulking. But, the view to the river was good with a balcony. I asked to be moved to another room because it was not sufficiently cleaned. I was moved to a room with no balcony. This second room also had hair on the towels and bathroom floor. I took pictures to show the lady who checked me into the room again. Nothing was done about it. The tv remote was covered in dust and dust bunnies in the corners of the room and floor. I did not extend my stay and moved to another hotel the next evening. This must be an entirely different hotel in the summer, because there is NO WAY this is a four star hotel stay.

Stayed 1 night in Nov 2018

4/5 Good

  • Liked: Staff & service, room comfort

Off Season

We went in November not knowing that mostly everything closes on October 31. The staff was very nice and the location of the hotel is wonderful. Even though we had to go through the bar/restaurant to enter it was ok. Their dinner is wonderful, not to fond of the breakfast.

Stayed 2 nights in Nov 2018

4/5 Good

  • Liked: Cleanliness, staff & service

Hotel Jeanne d’Arc

Hotel location was very good for walking to local attractions and dining options and the staff was very helpful and friendly. Property was a bit worn but serviceable. Parking was convenient.

Stayed 1 night in Jul 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, clean, gorgeous view of mountains! Loved it!

Stayed 1 night in Jul 2018