- Disliked: Cleanliness, property conditions & facilities, room comfort
Appart'Hotel Victoria Garden
Entire lobby area reeks of smoke. Dark hallways, tiny and uncomfortable rooms, no services whatsoever.
Located in Lourdes, Appart'Hotel Victoria Garden Lourdes is in the city center and near a train station. Basilica of Our Lady of the Rosary and Château Fort de Lourdes are local landmarks, and travelers looking to shop may want to visit Lourdes Covered Market and Halle Marcadieu. Looking to enjoy an event or a game while in town? See what's happening at Antoine-Beguere Stadium or Maurice Trelut Stadium.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
On arrival and after checking in, I asked about the pre-paid I apparently needed to connect to internet. The receptionist gave me one of those "sorry" looks and said it was not working. I asked how long it had been broken and she gave me another look which suggested it had been off for some time. When I got up to the room which felt very hot (July 2009 and it was 30 degrees C outside) I found that the air condioning was not working. I went back down to reception and on my way noticed tatty messages in French sellotaoped to the lift wall saying "climatization" was not working. Why did the receptionist not mention this when she told me the internet was not working? After 10 mins, I decided I could not stand the heat, and I checked out. Found a local Campanile about 1km away, This is my first really bad hotel booked via Expedia in many years. Will ask for my money back.