Ratings based on 309 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by Junio

This traveller left a rating score only Posted 03-Apr-2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller

Really spacious room and great king sized bed.

Posted 02-Mar-2017 on Orbitz
Before I get to the room it was scary to see how dirty the carpets in the corridors are. And the Sludge in bathroom tile and the unfited stained old toilet seat was unacceptable.
4 out of 5
by Ronald

not bad, but starting to get a bit past its prime.

Posted 12-Feb-2017 on Hotels
very friendly staff, great tasty breakfast but... the wifi was terrible, in & out reception etc. I was promised a view but front desk guy gave me a view right into another nearby building even though the hotel was half empty...
Comment from Hotel Management
23-Feb-2017 by General Manager, Hotel Management
Dear Guest Thank you for choosing our Clarion Hotel Lourdes! Thank you also for your comments and we inform you that we have already checked the mentioned points to ensure its perfect functioning. We are at your disposal for anything you need! Regards, Team Clarion Hotel Lourdes
1 out of 5
by A verified traveller

Worst bed I've ever slept in.So uncomfortable.

Posted 26-Jul-2016
Worst bed ever,king size and the mattres was folded and crumples so no one could sleep-the a/c made so much noise and the swimming pool was a joke-a bird bath on the 2nd floor of a high rise!genius.
Comment from Hotel Management
03-Aug-2016 by Ana Júlia, Hotel Management
Dear Guest, Thank you for choosing our hotel and also for sharing your comments with us! Kindest Regards, Clarion Hotel Lourdes
5 out of 5
by Karl

Super stay

Posted 02-Feb-2016 on Hotels
We did a great museum tour just in the vicinity Also had a great Shopping Mall nearby
Comment from Hotel Management
16-Apr-2016 by Clarion Hotel Lourdes, Hotel Management
Dear Guest! Thank you very much for choosing our Clarion Hotel Lourdes during your stay. Also, we would like to thank you for sharing your experiences with other world travelers. They will help other guests to choose our hotel amongst many others! We'll be waiting for your return! Kindest Regards,
4 out of 5
by A verified traveller

Posted 18-Aug-2015 on Hotels
The main complain is noise - window allowed to hear street noise and the fridge was a bit too loud.
Comment from Hotel Management
24-Oct-2015 by Clarion Hotel Lourdes, Hotel Management
Dear Guest, Thank you for taking your time to write about your stay at the Clarion Hotel Lourdes. We also would like to thank you for choosing our hotel as your option during your time in Belo Horizonte. We apologize for anything discomforting you experienced. This was our first comment regarding the noise in our rooms and we will verifiy what may have happened. Thank you one more time! Kindest Regards, Clarion Hotel Staff
4 out of 5
Recommended
for Everyone
by A verified traveller from Austin, Texas

One night in Belo Horizonte

Posted 18-Apr-2015
Pros: Excellent hotel staff, front desk, restaurant, cleaning service
Cons: We were given a very nice room in the 15th floor. The only complaint drawback was that we had to literally run to our room - Hallway STUNK! carpet!
Location: Location is good, Diamond mall four blocks away, plenty of restaurants safe neighborhood!
Arrived mid day to hotel was a little disappointed that we could not check in until 2pm. Told front desk I had a business meeting at 2 and was immediately given a room!
Comment from Hotel Management
02-Jul-2015 by Clarion Hotel Lourdes, Hotel Management
Dear Guest, Thank you for your comments and, we apologize for any discomfort you experienced about your early check in. Our front desk staff was already reoriented. Kindest Regards
4 out of 5
Recommended
for Everyone
by A verified traveller from VA

Good hotel

Posted 26-Mar-2015
A/C compressor did not work, so room too hot for good sleep.
Comment from Hotel Management
30-Mar-2015 by Gerente Geral, Hotel Management
Dear Guest and Traveler! It was a great pleasue welcoming you and also, being able to read your comments. We apologize for the bad functioning of your AC. We'll be waiting for your return, Kindest Regards, Clarion Hotel Lourdes Staff
4 out of 5
by Luciano from Timóteo

excellent

Posted 13-Feb-2015 on Hotels
Very good hotel,excellent to relax.
Comment from Hotel Management
05-Sep-2015 by Clarion Hotel Lourdes, Hotel Management
Dear Guest, Thank you for choosing our Clarion and also, for sharing your opinion with us and other travelers. We'll be waiting for your return. Kindest Regards,
5 out of 5
by cyrus from Los Angeles

Good.

Posted 27-Jan-2015 on Hotels
Every thing was good.
Comment from Hotel Management
05-Sep-2015 by Clarion Hotel Lourdes, Hotel Management
Dear Guest, Thank you for choosing our Clarion and also, for sharing your opinion with us and other travelers. We'll be waiting for your return. Kindest Regards,