- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My new favorite place to stay in LA
Loved the hotel. Beautiful restaurant. Excellent food. Nice free perks, like free wine in lobby at happy hour. Mattress, for me, a big soggy. Hurts my back to sleep on a saggy mattress. Also, the TV kept changing channels on its own!! Very annoying. To their credit, as soon as they were told, they sent a technician up to fix, but, he couldn’t. They offered to move me to another room, but, it was late and I was in my pajamas and so they took my whole restaurant bill off my invoice. Appreciate that. I joined their rewards program and next trip I will get free parking, which saves almost $40 a day. It’s a terrific hotel, in a perfectly convenient location for my work and other business and the staff is excellent. Look forward to my next trip.