Ratings based on 5,596 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Boulder Colorado

Business trip with extras

Posted 10-Dec-2016
Hotel was better than many reviews. Room was large. Very up to date. Desk area was a bit small but workable. Breakfast was good. Parking expensive but not unusual for the area. Sauna on each floor. Internet was okay for my needs. Took an hour to get service on a TV issue.
3out of 5
by A verified traveller

Bien mais photos pas a jour

Posted 05-Dec-2016
Pros: le restaurant pour le petit dejeuner. le personel a l'ecoute.
Cons: les photos sur les sites internet. Indiquer le prix du parking a 25$ la nuit.
Location: Quartier un peu pauvre, un SDF dormait dehors sur un banc a proximite de l'hotel.
L'arrivee s'est bien passe mais quand nous sommes arrives dans notre chambre, nous nous attendions a une chambre comme sur les photos mais ce n'etait pas le cas. Nous avons demande pourquoi les photos n'etaient pas comme celles qu'on a vu, on nous expliquait que les chambres etaient en renovation... On a propose une chambre le lendemain mais c'etait une chambre identique a part qu'on etait plus cote rue mais sur la cour ( plus silencieuse) et la douche etait plus petite.
4out of 5
by A verified traveller from Orange County

Old but nice

Posted 04-Dec-2016
Not close to anything but it's really nice and friendly. Parking is expensive though so try to find street parking if possible.
4out of 5
by A verified traveller from fremont, CA

Best hotel breakfast EVER

Posted 01-Dec-2016
1) see the title. Chef that made fresh omelet, waffle and pancakes to order was totally unexpected. 2) was able to come back after my interview & before my flight to use the gym.
2out of 5
by A verified traveller from US

Definitely would not recommend.

Posted 29-Nov-2016
Cons: Full renovation
Location was terrible, the picture of the hotel is the back side of the parking lot, the front looks like a motel, the rooms are small without heat with old windows that are not soundproof, and the bathrooms are outdated with pealing wallpaper and very old tile.Breakfast was decent. Misleading professional pictures. Definitely would not recommend.
5out of 5
by A verified traveller from US

Nice hotel in hollywood

Posted 25-Nov-2016
Pros: Ambiance was wonderful
Cons: The breakfast waffles were hard
Location: Party scene in hollywood is the best
For some reason they charged me and extra $100 on top of my $26 parking fee.
1out of 5
by A verified traveller from HLA

A terrible hotel..NOT recommended

Posted 24-Nov-2016
1. When we checked in at 10PM, the room smelt so bad, that its uncomfortable ( smelt like food thats gone bad)..however when we open the window, and aircon on, the smell goes, but come back again the next day.. 2. at the first night, we also found that the bedsheet were not changed, as there were stains everywhere. they apologized and send someone up, only to change the bedsheet but the linen there was none available. to make it worst, a couple days later i found the same guy was cleaning the garbage truck. 3. We asked for a different room, only were told that they have their room fully booked. we checked online, and they have 3 rooms left. I gave up.. 4. After a week stay here, the smell doesnt go away and to our surprise we found an old coffee sachet in the coffee machine, which has not been cleaned for dont know how long. YUcK. thinking of it this could be where the smell comes from. 5. Internet very slow, does not work, and we have to pay to use the computer at reception. NOt recommended..i have stayed with 5 hotels with expedia they all have been great this one was a total disgrace..
5out of 5
by A verified traveller from New York, United States of America

place is clean and staff are so nice.

Posted 19-Nov-2016
i loved this place. room is clean and staff are so nice. I loved especially hot breakfast for free!!!
2out of 5
by A verified traveller

日本人に不向き

Posted 18-Nov-2016
こども2人四人で5日間滞在しました。 良い点 立地は非常に良くメトロは歩いてすぐのところにある。バス停も近くにある。朝食はブッフェ式でまぁまぁ色々あるが、メニューは毎日同じなので飽きます。でも毎朝食べました。walk of fame やuniversal studioからメトロで近く便利。ランドまでタクシーで40分くらい。メトロやバスでは複雑で行けないみたいだった。ホテル前にコインランドリーが安く洗濯ができ助かった。またコンビニや薬局も近くにある。スタッフの対応は良く行き方などを親切におしえてくれた。 悪い点 治安は悪いと思う。差別しませんがメキシコ系の人が多く、白人ホームレスがあっちこっち路上で寝ていた。昼間にそんな感じなので、夜は危ないんじゃないかな?そんな雰囲気からして家族には向きません。ホテルのイメージ写真とはだいぶ異る。タクシーで着いて住所を間違えたかと思うくらい疑ってしまった。一番困った事はシャワーが水圧がすごく弱い上に熱くない、しかもシャワー壁に取り付けてるタイプで、毎日寒い思いをした。子供たちにはバスタブにお湯を溜め温めましたが、その後の大人のシャワーはお湯が減ったのか、軽く水風呂状態になった。更に部屋の床はタイル貼りで寒かった。そんな訳で総合的に日本人や家族向きではないと思った。悪い点を気にしないで、寝るくらいだと思えば便利なホテルだと思う。
4out of 5
by A verified traveller from Montréal

Très bon rapport qualité-Prix

Posted 12-Nov-2016
Pros: Le déjeuner sur place est très pratique pour des vacanciers, très accessible par Metro, prix abordable, La piscine.
Cons: Stationnement trop cher, un peu de rénovation nécessaire, mais c'est en cours de reno.
Location: très bien, proche de tout, Metro, bus etc