Ratings based on 5,650 Verified Reviews

3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Feb-2017
朝食はおいしかった。フレンドリーなシェフがオムレツを好みの具材を入れて作ってくれる。部屋は綺麗。ホテルに行くまでの道に浮浪者がついてきたり、駅の中にも変な人がいて少し怖い思いをした。そういう立地なのかなと。
4out of 5
Recommended
for Everyone
by A verified traveller from Canada

Nice hotel not the best area.

Posted 05-Feb-2017
Got there around 2 told us check in at 3. Didn't give us any options like early check in so we asked to store our bags. Was like we were bothering her. The man that helped in the evening was excellent. Rest of stay was good.
3out of 5
by A verified traveller from Canada

Convenient Location and Price

Posted 26-Jan-2017
Pros: convenience of self parking and free breakfast.
Cons: updating decor!
It was a pretty central location for all the events we were going to during our stay, which were all spread out. The parking situation was great for our rental car because we could come and go as we please, and not have to wait for valet and have to constantly be tipping the valet service. The price along with the geo. location (although the neighbourhood is not the nicest) and the convenience of parking is what sold this hotel. Even though parking was $25 a day, they offer free breakfast here, which is a huge savings and convenience and made everything worth it. Infact i was very impressed with the breakfasts, there were lots of choices and the food was good. Staff pros and cons: Everyone was friendly and nice. We requested extra pillows and blankets which we got. (took a little persuasion). When we would hang up the sign on door to not disturb or come in when we were out for the day, they would enter anyway and half clean our room. And when we requested a wake-up call it never came in the morning. Room quality: outdated with dirty wallpaper and dirty/mouldy corners of bathroom and rusted towel racks. The rest of room was clean. The bed was hard, but the pillows were the best of any hotel I've stayed in! The view over the courtyard was nice! With this being said, i was expecting what i got, and was well prepared by other reviews i read. I chose to pay for a cheaper hotel where i spent little time other than to sleep, while i splurged on events, car rental and shopping!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Jan-2017
Pros: Everything
Staff was great, location was great, room was awesome
Comment from Hotel Management
28-Jan-2017 by Gisel Miller, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We’re delighted that you had such a fantastic stay! To show our appreciation, we invite you to enroll in the world's largest rewards program for independent & boutique brand hotels right from our home page. The program only requires your email address, and we give 5% CASH BACK after you leave via PayPal, Visa eGift Cards, or other options as long as you sign up before you arrive and BOOK DIRECT with us. We look forward to seeing you again very soon. Sincerely, Gisel Miller Hollywood Hotel Front Office Manager
1out of 5
by A verified traveller from boston mass

Terrible

Posted 13-Jan-2017
Air conditioner doesn't work . Noise on next room. Neighborhood is unsafe. The gate for parking was broke . The internet was broke . Don't recommend this hotel .
Comment from Hotel Management
19-Jan-2017 by Front Desk Manager , Hotel Management
Dear Guest Thank you for reviewing your recent stay with us at Hollywood Hotel on Expedia. I’m very sorry to hear that we were unable to fully meet your expectations and deliver the service we are known for during your time with us in Hollywood. Your feedback has been shared with management . We hope to have to opportunity to welcome you back to visit us again in the future. Gisel Miller Hollywood Hotel Front Office Manager
4out of 5
Recommended
for Everyone
by A verified traveller from vancouver, bc

Breakfast was the best

Posted 04-Jan-2017
Other than noisy neighbor. I give a 4 stars rating
4out of 5
Recommended
for Everyone
by A verified traveller from 埼玉県

どこにいくにもちょうど良い距離のホテル

Posted 31-Dec-2016
ハリウッド、ダウンタウン、ユニバーサルスタジオなど観光地へのアクセスが、車を使えば良いためこのホテルに宿泊しました。ホテル内は清潔で、朝食も無料で提供してくれるため大変満足でした。 しかし、ホテル周辺の治安は良いとは言えません。 夜は、サイレンの音が頻度に聞こえてきていたので、外に出ないことをお勧めします。
1out of 5
by A verified traveller

Bad hotel stay away

Posted 29-Dec-2016
The hotel staff were rude,the bathroom was filthy.
5out of 5
Recommended
for Everyone
by A verified traveller from las vegas

Nice hotel close to Hollywood

Posted 16-Dec-2016
Room was very nice recently remodeled, bathroom were not in good condition worked but not pleasant. Beds were extremely hard sore back in the morning. Self parking is bit over priced other than that great stay included free breakfast.
1out of 5
by A verified traveller from Los Angeles

Extremely overpriced, rude staff, no AC avail.

Posted 11-Dec-2016
Pros: Nothing - glitzy name, subpar hotel
Cons: They could turn their AC on.
Hotel was over $300 per night - on arrival they charged over $20 for parking for each vehicle. When we got into the room (which was nothing special - looked like a $75/night hotel) we discovered it was hot and stuffy and had NO AC. We contacted the front desk and they said the whole building had no AC at this time of year. We told them they were leaving (after being in the room for 1 minute) and they refused to refund us. They lied to Expedia about what had happened and refused to refund Expedia. The picture that the hotel uses on Expedia makes it look glamorous - it is not at all