Ratings based on 4,570 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from Toronto

Worlds Worst Hotel

Posted 25-Aug-2015
Pros: There weren't any good services at this hotel once so ever.
Cons: The rooms need to be fumigated, the staff need to be more considerate, and the management needs to change for a better customer service experiance.
I booked this hotel August 15 - 20th 2015 for a vacation. The first day I was there I had left my things and starting to explore the city. A few hours later, I came back to find all of my clothes, and electronics covered in tiny ants. They were on the furnishings as well as in the bathroom and on the beds. My friend and myself had brought this to the attention of the front desk person, and they told us they would change out rooms. At which time they had also informed us that they would not be able to move us right away as the person who would move our things wasn't available. Finally we would moved to a different room. The second day in this new room we found large cockroaches. At this point we had had enough and brought this to the attention of a manager. They sent a maid up to take the roaches. Throughout that day we argued with management for some sort of compensation as this had to be the worst possible vacation experiance. The manger at that point denied it ever happened, even with pictures and all the evidence we brought forth (including videos). This has to be the WORST hotel in all sense of the word. I would never recommend this hotel to anyone for ANY reason. The staff weren't friendly or helpful in anyway. The management was very rude, and the rooms were filthy and bug infested. Do yourself and favour and DO NOT book this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 20-Aug-2015
It's old on the outside but renovated and updated inside. Smaller rooms but a good overall experience. The staff is very helpful. Gated parking.
5 out of 5
Recommended
for Everyone
by A verified traveller from Gatineau, Quebec

Perfect hotel, excellent location, great staff!!

Posted 16-Aug-2015
We stayed at the Hollywood Hotel from July 24 to August 4 (11 nights). We couldn't of asked for a better hotel. We were greated by duch kind staff working at the front desk. Cecile was the first one we met and she made us feel so welcome. We stayed on the first floor is room 116 (renovated room) with huge shower. The hotel is perfectly located very close to the metro stations which was so handy, it brought us to basically everything we wanted to see..the metro pass also works on the bus which is very pratical if ever u grt tired of walking. The rooms are VERY clean and the hotel provides GREAT maid service. We always left them a tip, but even without a tip, the rooms are just as clean. The whole hotel/grounds are immaculate. The pool oasis is so nice...it was so nice to relax around the pool after a long day of walking. They provide beach towels directly at the pool are. You will need to bring your room key to access the pool area. The pool itself is a good size, perfect temperature and is bery well maintained and clean. The breakfast st the hotel is very good. A little repetitive for us, as we were there for 12 days. Hugo the chef, will make your eggs the way you want them, we were never dissapointed. He also makes great waffles. Sonia that works in the breakfast area is also very kind, she is very attentive go all the guests staying at the hotel and if you need something, she will make sure you get it asap. I really appreciate the service I received from Gisel manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel agradavel com um bom cafe da manha.

Posted 13-Aug-2015
Bem localizado, perto de metro, onibus na porta, proximo lojas conveniencia, bom atendimento perto da Holywood ave.
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Nice hotel in Hollywood

Posted 12-Aug-2015
Pros: The location was great and the inclusion of breakfast and the drinks and nibbles in the afternoon.
Cons: The elevator is excruciatingly slow and it would be great to be able to have a cup of hot tea available for breakfast.
Location: It is close to everything, the subway is close and we walked to most things.
We were very pleased with our hotel experience. The checkin staff were very helpful and it was quite welcoming. The inclusion of breakfast was great and there was quite a range of options. They had a happy hour outside from 4.00-5.00 and Mandy was really friendly and provided a nice assortment of nibbles. The room was quite small but adequate and it was close to the subway which took us to Hollywood Boulavard. The elevator though was incredibly slow.
2 out of 5
by A verified traveller from LA

Posted 09-Aug-2015
The hotel is old and damp has set in every corner. There was mold in the corners of the restroom and a damp smell in the room. Your restricted to one egg per guest at breakfast and there is no roomservice you can't even get a bottle of water because all of their vending machines were empty. The only upside was the towels and bedsheets were clean otherwise it's just a rubbish hotel it's more of a B&B
5 out of 5
Recommended
for Everyone
by A verified traveller from Indiana

Great staff. Comfortable rooms!

Posted 02-Aug-2015
Pros: Staff, breakfast, room
Location: Near by, up to 4-blocks, did not experience anything. Always traveled elsewhere by the Metro for the day and evening.
Enjoyed our stay for 2015 Special Olympic World Games. Balanced in terms of distance to both downtown and Hollywood, close to Metro subway (1 block). Biggest plus was staff. Very friendly and helpful!! Breakfast with Hugo was excellent way to begin day. Tremendous, variety of breakfast choices, especially the omelet bar. Only negative was the area around the motel. Not your best area, recommend not to be out too long after dark.
5 out of 5
Recommended
for Everyone
by A verified traveller

Super Hotel mit guter Verkehrsanbindung

Posted 01-Aug-2015
Pros: Der Zugang zur Metro mir der man super zu den Universal Studios, zum Walk of Fame und nach Downtown kommt als auch der Innenhof und das Frühstück.
Cons: Es fehlt ein Hotelsafe und ein Drucker zum Ausdrucken von Flugdokumenten
Location: Das Hotel befindet sich in Hollwood und man sich den Walk of Fame, Disneyland, Downtown oder Santa Monica ansehen.
Der Aufenthalt war sehr angenehm und es gab viel zu erkunden.
2 out of 5
by A verified traveller from Aachen

Dieses Hotel vermeiden.

Posted 31-Jul-2015
Die Umgebung nicht sicher, Zimmer nicht sauber, Hotelpersonal gleichgültig.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location.

Posted 29-Jul-2015
Just avoid the 1st floor and you should be fine. The bugs don't seem to like heights!