Ratings based on 1,421 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 24-Sep-2016
Unfortunately springs in the bed were weak and old. If I sat in the middle of the king bed I sank 4 inches and I'm a slender person. Unfortunately I discovered this upon going to bed and didn't have time to switch rooms
4out of 5
by A verified traveller from Toronto

Airport hotel

Posted 24-Sep-2016
We were here to drop our son off at school. We stayed 4 nights but on the 1st, we required an extra bed for him. The portable was very comfortable with a good mattress. Staff were great and accommodating. The room was large and comfortable. Parking was included which was an unusual benefit, based on my research.
5out of 5
by A verified traveller from Minnesota

Highly recommend!!

Posted 22-Sep-2016
Pros: Staff, cleanliness, location, food.
Cons: Wish we had a microwave in the room.
Location: Manhattan and Hermosa Beach
I stayed here for 3 nights with a friend on a girls trip. I can't say enough good things about this place. AWESOME hotel staff - super friendly and was great with recommending places to visit since we were not familiar with the area. Their free 2 mile shuttle service was a huge plus for us as they were able to bring us to the beach and area shopping center without having to walk or call taxi/uber. The room was very clean-honestly the first time I've stayed somewhere without questioning the cleanliness. Beds were super comfortable. Not noisy at all. They have a nice restaurant and bar area. Their buffet is a must to try at least one morning. $17 but they have almost everything you can think of - very much enjoyed it! And last but not least you can't forget about the amazing Double Tree Cookie!! Warm and delicious!! Definitely would stay again.
4out of 5
by A verified traveller

Great Staff

Posted 12-Sep-2016
Front desk staff were friendly and professional and offered an upgrade to a HHonors floor without request. Melanie was particularly helpful and the kindest front desk staff I have ever encountered over years of traveling. Will definitely stay here again!
5out of 5
by A verified traveller

Clean hotel

Posted 05-Sep-2016
Housekeeping was great! I would definitely book with them again
4out of 5
by A verified traveller from australia

Clean well presented, good bar and restaurant

Posted 30-Aug-2016
Air con unit extremely loud and couldn't sleep with on. Shower drain and toilet blocked,however problem quickly rectified and complimentary breakfast given to us. Lovely staff
5out of 5
by A verified traveller from UK

Close to airport. Nice and welcoming.

Posted 22-Aug-2016
Nice comfortable bed and friendly staff. 10 mins from LAX airport
5out of 5
by A verified traveller from San Diego

Not bad

Posted 15-Aug-2016
Didn't have any complaints. And I usually do. Clean, comfortable and great customer service.
5out of 5
by A verified traveller

Reflections

Posted 08-Aug-2016
Pros: The bed is 1 of the most comfortable I've ever slept in!
Cons: The price is a bit excessive
Location: no comment
This is a very comfortable place to stay. It's very clean & quiet
1out of 5
by A verified traveller

Overbooked

Posted 08-Aug-2016
Hotels.com booked a room for us but when we arrived there was nothing available. I was traveling alone with my son. It was midnight and everything nearby was booked. More angry with Hotels.com.