Ratings based on 1,478 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller from Emeryville, CA

HORRIBLE STAY

Posted 31-Jan-2017
Pros: Sasha was amazing. Professional and takes the comfort of the guests seriously. Sasha was the ONLY bright spot in my stay
Cons: Get rid of Cathy. She determines on her own which guests she wants to wait on and/or help and who she thinks should wait. No professionalism at all.
This was my WORST stay yet. The staff was RUDE and unhelpful. When I arrived, I was greeted by Cathy, who told me I was a little early for check in, but if I came back at 1:30, I could be checked in early. I returned and sat in the lobby patiently until I saw her check someone else in. I went back up to the desk and was told I would have to wait until 3:00. I inquired about the other guest that was just checked in, and I was told check in time was 3:00. This happened again with an elderly couple, and again I was told to wait until 3:00. Then Sasha came on duty and was checking in another guest, so I waited in line. Cathy and 2 other ladies did NOTHING while I was in line but talk to each other. After Sasha finished up with his guest, I was helped. Sasha couldn't have been more professional. The room was filthy. Mold in the shower, stains on the carpet, the refrigerator did not work and the tub dripped. Could not believe this was the same hotel I have stayed in numerous times before. I usually look forward to my stay here, but after the way I was treated by the staff (except for Sasha) and the condition of the room, I will no longer set foot in this hotel. So sad to see a good hotel fall to this level.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Jan-2017
It was great! The location may be near the airport, but you definitely get the LA traffic experience!
4out of 5
Recommended
for Everyone
by A verified traveller from Sk, Canada

Nice hotel close to LAX

Posted 10-Jan-2017
Pros: Staff, location, free shuttle
Location: Close to LAX, downtown El segundo, beach (not walking distance, about 6$ uber)
Room was fine, bed was very comfortable, hotel staff was very friendly and helpful. Is about a 5 min ride to downtown El Segundo and <10 mins to the beach. Free hotel shuttle from LAX.
4out of 5
Recommended
for Everyone
by A verified traveller

Cozy location

Posted 26-Dec-2016
Parking in the garage is free. Everything is great except There is no microwave in the room. During night some air conditioning outside makes too much noise.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel for my first experience in california

Posted 06-Dec-2016
What a great staff friendly and helpful room was great transport from lax was courteous and friendly
5out of 5
Recommended
for Everyone
by A verified traveller

convenient for LAX

Posted 05-Dec-2016
Pros: comfortable beds.
Cons: Access to car park was a little tricky because of closed off roads
welcoming and pleasant front desk staff. Hotel clean and in good order.
4out of 5
Recommended
for Everyone
by A verified traveller

Too close to LAX's landing zone

Posted 03-Dec-2016
We opted to stay at El Segundo LAX Doubletree Hotel in order to get sleep the night before our flight, epic fail. We were up all night long listening to the airplanes land all night long.
4out of 5
Recommended
for Everyone
by A verified traveller from US

Nice hotel in quiet city.

Posted 01-Dec-2016
It's just convenient to travel LA city here and there. During my stay, I've been to Universal Studio, LA downtown, and Santa Monica beach. This hotel is located in very quiet and safe area.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Nov-2016
Nice stay. I would recommend this hotel for family with/without kids
5out of 5
Recommended
for Everyone
by A verified traveller from NSW, Australia

Great hotel and inexpensive early check-in!

Posted 15-Nov-2016
Pros: I don't often give 5 starts for every aspect of a hotel, but we had an excellent stay here all around. We called in advance about early check-in as our flight arrived at LAX at 6:30am and the front desk was very accomodating and put a note on our reservation, plus they charged us the lower fee of $25USD instead of $50USD, which was wonderful (the higher fee is usually for check-in before 10am). Great value for two guests and the room was ready within an hour or so. Early check-in isn't guaranteed, but luckily somebody was checking out when we arrived. Starbucks and Ralph's is walking distance so we grabbed a coffee and some snacks while we waited. Our room was on the top floor, a corner room with wonderful views. Clean, spacious and comfortable. Airport shuttle service to LAX was on-time and had an excellent driver, he knew how to avoid the worst of the traffic so we made great timing to the airport for our domestic flight the following day (by the way, we chose to taxi from LAX to the hotel rather than use shuttle). Zero complaints for this hotel! Will definitely return.
Cons: We have no complaints about this hotel for our one-night stay.
Location: Starbucks, Ralph's, PizzaRev, Walgreens & more within walking distance (no more than 10min walk). Free shuttle to LAX was 20-25 minutes in traffic.