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Reviews of Avenue Hotel

3 out of 5
Avenue Hotel
Los Angeles, CA

Reviews

6.8
Rating 10 - Excellent. 255 out of 1000 reviews" "
Rating 8 - Good. 289 out of 1000 reviews" "
Rating 6 - Okay. 191 out of 1000 reviews" "
Rating 4 - Poor. 99 out of 1000 reviews" "
Rating 2 - Terrible. 166 out of 1000 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Juana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was so much better then I thought
Stayed for 5 days I didn’t need much but when I asked for help with ac unit it’s was received right away extra towels was given and they were kind to my friends service dog .. overall it’s was nice clean safe rooms were nice lobby was clean parking was secured I would stay again .. close to everything I needed
Stayed 5 nights in Aug 2022

10/10 Excellent

Desean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 14 nights in Jun 2022

8/10 Good

Devora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Our stay was nice. It was steps up from where we originally booked.
Stayed 6 nights in Jul 2022

4/10 Poor

Xinpeng

Travelled with group
Disliked: Amenities
Wifi is slow and they don’t have free water.
Stayed 5 nights in Jun 2022

8/10 Good

Mark H

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms are terrific: updated, very pleasant, quiet (i was on third floor in back). They forgot to clean my room while i was gone, and that was just fine with me. Room has good coffee, and a safe large enough for my computer and camera lenses when i was not in the room. The neighborhood is sketchy. The first evening i was there, homeless folks hanging out in the neighborhood, but that's L.A. these days. I was glad I stayed there. Low cost for the quality of the room. Not sure I'd want one of my female children to stay there alone.
Stayed 2 nights in Jun 2022

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and security
Stayed 3 nights in Jun 2022

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Nice rooms
Stayed 2 nights in Jun 2022

6/10 Okay

Carrie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Avenue
Alot of homeless people around the front door and in the underground parking area.
Stayed 3 nights in May 2022

10/10 Excellent

Selena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pictures in the room . The shower was great. room looks very fancy. If I was in the area again I would totally stay there again
Stayed 1 night in May 2022

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moving day
Thank you for making a safe and fun trip for my girls.
Stayed 1 night in May 2022

8/10 Good

Frank

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this hotel. The staff was very friendly and helpful. The quality of the hotel room was solid. Rooms are very modern and the beds are comfortable. The only disappointing thing was the two homeless folks blocking the entrance and exits to the hotel from the parking garage in the middle of the night. The walls are not sound proof so bring some earplugs, you can hear your neighbors opening/closing their doors. 10/10 would stay here again.
Stayed 1 night in May 2022

10/10 Excellent

Marisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & customer service
Had a great time staying here. The room we were given was quite & spacious. Check in to check out was a breeze guy who checked us in was very nice & patient. I absolutely loved the location of the hotel, it too was close to a lot of good restaurants & all the activities we planned for our trip. Shower was really nice too, good pressure & even had a option to do rain drops from ceiling shower head. Maid service was very attentive as well - super thankful for them.
Stayed 2 nights in Apr 2022

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time here. I will definitely recommend it.
Stayed 1 night in Apr 2022

10/10 Excellent

WeiSheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay close to Vermont/Beverly
Very convenient location right next to the Vermont/Beverly station. Even though it is so close to the main streets, it's not too noisy (the noise may come from your neighbors though; my second night was disturbed by a loud conversation next door at 2,3 am.....). The room and bathroom are both very clean and look modern. BTW, cable TV includes HBO!
Stayed 2 nights in Apr 2022

10/10 Excellent

Gaeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good place to stay: clean and comfortable. It was within walking distance of the location for which we were in town. Relatively safe, though I'd avoid walking alone at night. The surrounding block seems to attract quite a few homeless, probably due to the Metro station. BTW, the hotel is still not serving breakfast "due to COVID" (time to restart that service, guys...).
Stayed 3 nights in Mar 2022

2/10 Terrible

Ajunay

Stayed 4 nights in Mar 2022

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a quiet and close to everything.
Stayed 1 night in Jan 2022
Response from Customer Care Team on 24 Jan 2022
Dear guest, thank you so much for your valuable feedback. We are happy that you chose to stay with us and the location was convenient for you. We hope you enjoyed your stay with us and, we look forward to welcoming you back next time you visit the area. Best Regards, Customer Care Team Avenue Hotel

10/10 Excellent

He

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
safe and easy to park
Stayed 7 nights in Dec 2021
Response from Customer Care Team on 24 Jan 2022
Dear guest, we highly appreciate your candid review of your recent stay at our hotel. Your feedback is valuable to us, as we strive to enhance our performance every day. We hope we have the pleasure of hosting you again. Best Regards, Customer Care Team Avenue Hotel

8/10 Good

Carlos

Stayed 1 night in Nov 2021

8/10 Good

Christine

Stayed 6 nights in Nov 2021

6/10 Okay

Damien

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was pretty nice inside and out . My room was pretty nice and had a great shower / bathroom .
Stayed 1 night in Nov 2021

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Erika

Travelled with partner
Liked: Cleanliness, staff & service
The staff where nice and beds are supper comfortable just the area is not so good and no microwave in rooms overal it was good and it was clean
Stayed 2 nights in Oct 2021

10/10 Excellent

Dykearah Q

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 3 nights in Oct 2021

10/10 Excellent

Rayanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bathrooms should have some tyoe of locking mechanism. It doesn't give you the sense of privacy that makes you feel comfortable. Other than that very nice place to stay.
Stayed 3 nights in Oct 2021

8/10 Good

Ranisha

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
I would say, for it to be in the middle of a lot of empty buildings, the property was super clean! The garage parking was super convenient. Only thing is, there were homeless people sleeping inside the garage and I saw a few people looking inside of peoples cars. There was blood on my sheets, sooooo nasty! And I asked for towels twice in one day and never recvd. them, until I went to get them myself.
Stayed 3 nights in Sep 2021

8/10 Good

Ansel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was an issue. There are not enough spaces in the parking garage. When spaces are all full, people start parking in the driveways. There is an alternate area that needs to be organized with spaces marked out.
Stayed 1 night in Sep 2021

8/10 Good

Cinthya

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and looked new. Parking lot was small which is the reason I think they charge $10 for parking. But overall I would stay here again.
Stayed 1 night in Sep 2021

10/10 Excellent

Zsolt

Stayed 1 night in Sep 2021

10/10 Excellent

Zsolt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another of Los Angeles' Hidden Gems
Great hotel! Found it years ago and have frequented it often. Remodel is amazing. Staff is friendly, knowledgeable and kind. Definitely recommend it!
Stayed 1 night in Sep 2021

4/10 Poor

Maritssa

Travelled with family and small children
Disliked: Amenities
Room was decent. No microwave, fridge was not cooling drinks.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Meizi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

CECILIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place!
Stayed 1 night in Sep 2021

2/10 Terrible

Jasmine

Stayed 1 night in Aug 2021

10/10 Excellent

Ester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay thank you
Stayed 1 night in Aug 2021

10/10 Excellent

Shyqueena

Stayed 3 nights in May 2021

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very decent and clean hotel along with the perfect location. The room we stayed was newly renovated and really clean. Bedsheets were spotless white and pillows were comfortable. The staffs were polite and did amazing job to make our stay comfortable. I highly recommend this hotel. Many many thanks to brother Mehedi for the hospitality he showed to me family.
Stayed 3 nights in Jul 2021

2/10 Terrible

Neldo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know why they have changed me $450.00 when I didn’t used there services?
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Area around the hotel is not safe
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Modern
Hotel was recently renovated. Rooms were extremely clean and modern. All hard surfaces. Definitely the feel of a Four to Five Star hotel.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Had to pay for parking and there was not enough parking spaces for ppl staying in the Hotel. Had to go around streets to find a parking lot about 1 hr and the worse was that next morning our car was Towed and had to pay $255. They don't tell you that they have enough parking spaces for each room they have. I had to request a refund for the parking.
Stayed 4 nights in Jun 2021