Ratings based on 964 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

I'd recommend the hotel but not the lounge

Posted 13-Feb-2016
I choose the Andaz West Hollywood for its history & location on Sunset. The hotel from front end, valets & cleaning staff were absolutely fabulous, friendly & accommodating. Sadly our experience in The Riot House Bar was not the same. Simple Fail. We left & enjoyed the rest of our evening on Sunset. We stayed at the hotel for a week but never tried the restaurant based on what took place in the lounge. Sad that the experience in the Riot House has to reflect on the rest of the staff that worked so hard to make our stay 5*
5 out of 5
Recommended
for Everyone
by A verified traveller

Very close to everything

Posted 11-Feb-2016
Very friendly staff. Luv the ambiance of hotel rspecially check in process Super cool
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Jan-2016
Pros: The staff and it was very clean and comfortable
Good great staff good location great restaurants nearby
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jan-2016
Beautiful hotel with a great location and extremely friendly staff!
4 out of 5
Recommended
for Everyone
by A verified traveller from DR

Modern, friendly staff.

Posted 17-Jan-2016
Would stay again!! Very nice, close to Beverly Hills!
4 out of 5
Recommended
for Everyone
by A verified traveller from Perth, Australia

Well located boutique style hotel

Posted 15-Jan-2016
Made to feel very welcome on arrival. Drinks in lobby each evening. Friendly front desk/concierge "hosts" - all very helpful. Great modern restaurant, including buffet breakfast. Highly recommended for casual dinner. Only negative was room smelt musty but this improved as stay progressed over 4 nights and room was very clean. Spacious 2 QB room with sunroom with view to downtown LA and surrounds right on Sunset Boulevard. Hop on hop off sightseeing bus stop just out front. Bathroom on small side but adequate; had been renovated with modern marble tiles. Street noise not as bad as expected! Would stay there again if visiting Hollywood area as good value.
5 out of 5
Recommended
for Everyone
by A verified traveller from Iowa

Great hotel located in the heart of Sunset Blvd

Posted 08-Jan-2016
Pros: See above
Cons: I don't have any complaints...would be nice if there was a hot tub on roof.
Location: Heart of Sunset Blvd. Coffee shops, restaurants and shopping are all close by.
Hotel is in good central location is want to be on Sunset Strip. Walking distance to many places and less than $10 Lyft and Uber ride if do not want to walk. Staff is very helpful and quick to respond to any and all needs and questions. They do not nickel and dime you for everything and even provide free refreshments in room that are not alcoholic. Counter in lobby has water soda juice and apples available all of the time and have coffee with continental items in morning. Restaurant was nice and had good food It was raining while we were there but rooftop pool looked awesome and had great views. Exercise room was much nicer than most hotels with great equipment and tools with a view of Sunset drive while working out. Will definitely stay here again and again...
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester, UK

Great Hotel, Great Location

Posted 08-Jan-2016
Pros: Modern décor to lobby Friendly / helpful staff
Cons: A splash of colour to the décor in the guest rooms
Location: 10mins by car to walk of fame 15mins by car to universal studios 30mins by car to Santa Monica
Hotel is in a great location - central to a lot of tourist spots. The staff are very attentive and pleasant. The valet is efficient and the staff are polite and courteous. The hotel provides free non-alcoholic beverages and snacks in the room which is very handy, bottles of water are available on request and free coffee and cake in the morning. The pool terrace was lovely, with great views over the city.
4 out of 5
Recommended
for Everyone
by A verified traveller from S

Hotel muito agradável, equipe atenciosa,

Posted 06-Jan-2016
Facil localizacao, quarto com bom espaço. Equipe muito atenciosa.
5 out of 5
Recommended
for Families
by A verified traveller from Melbourne Australia

Beautiful Hotel in the best location

Posted 06-Jan-2016
Pros: Staff is very friendly and helpful, the restaurant is very neat and food is fresh and tasty
Cons: the room initially checked in has wall paper/paint was peeling off
Location: Best Location and close to Hollywood attractions
Our experience was great. When we first checked into the room, it had some issues. Hotel staff immediately upgraded to street view room. That was excellent