Ratings based on 747 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Great location and friendly staff.

Posted 29-Aug-2015
The Andaz is in a great location. Friendly staff we had a great Host Bradley check us into the hotel. He was very helpful he advised us on the attractions close by and help us with the bookings also. Very clean and modern hotel, would recommend the Andaz to family and friends and would stay there again if ever in LA.
5 out of 5
Recommended
for Everyone
by A verified traveller from philadelphis

very hollywood and in the middle of sunset strip

Posted 24-Aug-2015
Pros: very cool vibe without being too noisy
Location: can get anywhere from this spot good valet parking in/out fast
everything was just right great breakfast restaurant though not cheap
3 out of 5
by A verified traveller from Las Vegas

Ok hotel, nothing exceptional

Posted 23-Aug-2015
Pros: pool on the roof top is nice and location is great
Cons: Valet cost is ridiculous and they take forever to bring the car out.
Location: great location and lots of restaurants and entertainment near by
Hotel is ok, staff is off, nothing exceptional at all. Check in process was not efficient. I was standing around waiting for someone to acknowledge my presence and finally had to grab someone to take care of the check in process. They don't have a front desk.
5 out of 5
Recommended
for Everyone
by A verified traveller from J

Everything so good

Posted 22-Aug-2015
I really enjoyed my stay at Andaz, and i would easily give it full stars. If you don't have a nice place to go back to, to get ur full rest after A fun day in LA then that would suck, and thats where Andaz helped me refresh everyday. Highly recommended
5 out of 5
Recommended
for Everyone
by A verified traveller from NY

Great hotel, excellent location

Posted 19-Aug-2015
Pros: Services and cleanliness
Cons: The checking in was a little too long
Location: hollywood hills, universal studio, beverly hills
The hotel was beautiful, the rooms we spacious , snacks were provided for free as needed. The roof top pool was a lot of fun and the staff was very accomodating.
4 out of 5
Recommended
for Everyone
by A verified traveller from paris

Hotel bien situé

Posted 18-Aug-2015
Pros: Situation geographique ideale
Cons: Buffet du petit dejeuner
Location: Sunset est un coin qui bouge pas mal le soir
Hotel moderne avec equipements modernes Les +: accés à internet gratuit - soft drinks mini bar gratuits - collations offertes dans la journée - personnel gentil et accueillant Les -: chambre avec decoration tres sommaire - petite salle de bain avec toilettes pas séparés - petite piscine - petit dejeuner buffet pas tres copieux
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Aug-2015
Pros: Fantastic View of LA.
Hotel is very hip and cool. And that is all I have to say.
4 out of 5
Recommended
for Everyone
by A verified traveller from Japan

眺めの良い、スタッフがとてもフレンドリー。

Posted 13-Aug-2015
Pros: スタッフの対応
Location: レストランやバーなど点在。
部屋からの眺めがとてもよかった。 スタッフは若くてフレンドリー、リクエストにすぐに応えてくれた。 チェックイン時の飲み物サービスや、部屋の冷蔵庫のドリンクも、アルコール以外は無料でよかった。
3 out of 5
Recommended
for Everyone
by A verified traveller from Bklyn 03

Undone by "cool" front desk/check in.

Posted 11-Aug-2015
Pros: Location Room size Complimentary mini bar non lcoholic drinks & snacks Complimentary morning coffee and cake Complimentary wifi
Cons: Lobby and check in process
Location: West Hollywood and all that jazz.
Excellent location. Large, clean rooms. Great complimentary coffee service in morning. Check in is hectic, disorganized - the administrative "pod" used to get the guests sorted is a silly, impractical concept. Simply trying too hard to be a hip boutique establishment. Service is spotty - asked for a roll way to be removed - not done. Was told that mini bar snacks would be replenished - nope. When we called front desk - sorry, mini bar technicians are done for the day. Lastly, the hotel has an active roof top bar / pool scene. The constant comings and goings (elevators/lobby) may not be what some hotel patrons had in mind - we certainly did not.
4 out of 5
Recommended
for Everyone
by A verified traveller from Nantes

Bel hôtel très bien placé à Los Angeles

Posted 30-Jul-2015
Pros: Calme, emplacement et piscine
Cons: Qualité d'accueil du personnel
Location: West Hollywood. Génial, animé et central pour naviguer vers les différents quartiers de LA.
Très bien placé sur Sunset Bd dans le quartier de West Hollywood cet hôtel nous a permis de bien finir notre séjour de 20 jours aux USA. Belles prestations avec un bar branché et sympa et surtout une piscine sur le toit très agréable (service lunch très bien). Seul bémol : un personnel d'accueil variablement agréable (nous sommes tombés sur 2 personnes très agréables - dont un qui parlait français et très facilitateur - et un autre très désagréable). Bon rapport qualité / prix.