Ratings based on 1,181 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Love the location and delicious breakfast buffet

Posted 24-Apr-2017
From the moment of check in the staff was fabulous! The rooms were very comfortable, clean and great views of the strip. The pool deck and the breakfast buffet were just a couple of our favorites. Highly recommend the Andaz!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Great place to stay in West Hollywood

Posted 23-Apr-2017
I arrived several hours early, but that was no problem. The lovely, helpful staff got me checked in to a great room on the penthouse level and that set the tone for a happy week staying at Andaz. The staff were always friendly and helpful if you needed them, but you also felt like you had your own space without the formality or fussiness of some high-end hotels. The service was always prompt and problem-free, the rooftop pool/bar has stunning views, and the gym and restaurant were both good too. I can't think of anything that was lacking and would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Brooklyn

High end but not overpriced

Posted 18-Apr-2017
I seek out Andaz hotels, and the one in West Hollywood didn't disappoint. I would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fabulous relaxed hotel

Posted 18-Apr-2017
from the moment we arrived the welcome was great, we were given drinks after our long journey, checked into our rooms and invited back down to reception for free glass of wine. Nothing was too much trouble and the extent of the complimentary soft drinks and facilities made other US hotels appear money grabbing. Would whole heartedly recommend and intend to return
5 out of 5
Recommended
for Everyone
by A verified traveller from manhattan

Nice hotel to stay at while looking at colleges

Posted 15-Apr-2017
Nice rooftop pool. Food was very good but over priced. Beverages were over priced. $6.00 for an Americano, $5.00 for coffee.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice location

Posted 28-Mar-2017
The staff at the hotel were all very welcoming and helpful. I can not fault the customer service. The rooms were very clean and the restaurant food was okay. Good location and in close proximity to shops, restaurants and landmarks.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel in WeHo.

Posted 21-Mar-2017
Cons: Valet did not help my girlfriend with her bags as I had to leave very early in the morning.
Very nice, hip hotel. Located close to interesting things. The restaurant downstairs had an incredible breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Mar-2017
We had a good experience at this hotel. The location is great, the staff are very accommodating, and the amentities are nice. Lovely rooftop pool overlooking the Hollywood hills. Average food and pricey parking, but overall a good place to stay. We will be back :)!!!
1 out of 5
by A verified traveller from Los Angeles

Staff treated my wife and guest horribly.

Posted 10-Mar-2017
Pros: Location near all restaurants.
Cons: Friendlier security staff that know how to treat paying guest.
Location: No.
The staff was very rude to myself, guest, and wife.
3 out of 5
by A verified traveller

Overpriced

Posted 06-Mar-2017
Noises overnight. loud noises. The A/C works just as a cooler not as a heater. We were given a space heater for the room when we complained. Parking was expensive.