- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel should not be open with virus issue. I didn't see any other people staying at the hotel. For the hotel to be empty they gave us the worst room in the hotel over looking a rooftop and air Conditioning unit. We paid a extra $50 for a new room which in my opinion should have been free since we just spent 3 days at the palm springs ace and this hotel was dead. Restaurant, bar, pool, roof top all closed but they still had the nerve to charge a Resort fee of $28. Hotel staff had the personality of a newborn over their nap time.