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Ace Hotel Downtown Los Angeles

Photo gallery for Ace Hotel Downtown Los Angeles

Featured image
Outdoor pool
Flat-screen TV, iPod docking station
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Ace Hotel Downtown Los Angeles

Ace Hotel Downtown Los Angeles

4.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
929 South Broadway, Los Angeles, CA, 90015

Explore the area

  • Popular LocationStaples Center14 min walk
  • Popular LocationL.A. Live16 min walk
  • Popular LocationLos Angeles Convention Center17 min walk
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)20 min drive

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About this area

Los Angeles

Ace Hotel Downtown Los Angeles is located in Downtown Los Angeles, a neighbourhood in Los Angeles, and is in the city centre. Dolby Theater and TCL Chinese Theatre are cultural highlights, and some of the area's notable landmarks include Hollywood Walk of Fame and Hollywood Sign. Don't miss out on a visit to Universal Studios Hollywood.
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Map

What's nearby

  • Staples Center - 14 min walk
  • L.A. Live - 16 min walk
  • Los Angeles Convention Center - 17 min walk
  • Walt Disney Concert Hall - 2 min drive
  • MacArthur Park - 3 min drive

Getting around

  • Los Angeles Union Station - 3 min drive
  • Pershing Square Station - 12 min walk
  • Los Angeles Intl. (LAX) - 20 min drive

Restaurants

  • Best Girl - Opens July — 1 min walk
  • Upstairs — 1 min walk
  • Broadway Bar - 2 min walk
  • Wood Spoon - 2 min walk
  • The Stocking Frame - 3 min walk

About this property

Ace Hotel Downtown Los Angeles

4-star Los Angeles hotel in Downtown Los Angeles, near Staples Center
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. All 182 soundproofed rooms feature free WiFi and iPod docks. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include premium bedding and electric kettles. Housekeeping is available on request.
Ace Hotel Downtown Los Angeles offers 182 forms of accommodation with iPod docking stations and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (USD 35.00 per day)

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Korean
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Electric kettle

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
An adult aged 18 or older must assume all liability for the booking

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Dogs welcome
1 per room (up to 50 lbs/23 kg)
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 9 children 17 years old and younger stay free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD34.70 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 50 per person (approximately)
  • Covered self-parking fee: USD 35.00 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Up to 9 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Ace Downtown Los Angeles
Ace Los Angeles Los Angeles
Ace Hotel Downtown Los Angeles
Ace Hotel Los Angeles Downtown
Ace Hotel Downtown Los Angeles Hotel
Ace Hotel Downtown Los Angeles Los Angeles
Ace Hotel Downtown Los Angeles Hotel Los Angeles

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 469 out of 975 reviews
5 - Excellent 48%
Rating 4 - Good. 277 out of 975 reviews
4 - Good 28%
Rating 3 - Okay. 121 out of 975 reviews
3 - Okay 12%
Rating 2 - Poor. 65 out of 975 reviews
2 - Poor 7%
Rating 1 - Terrible. 43 out of 975 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled to LA for business and had a wonderful experience at the Ace. The medium sized room was perfect for catching up on emails and the hotel location was convenient to everywhere I needed to go, including Grand Central Market. Room service was unavailable on my first night, which I assume was due to COVID-related reduction in restaurant service hours, but the neighborhood offered plenty of other options for a quick bite. Check-in was easy and all the hotel staff were lovely.
Stayed 2 nights in Jan 2022

1/5 Terrible

Travelled with group
Disliked: Staff & service
The staff was very rude and unprofessional
Stayed 2 nights in Jan 2022

2/5 Poor

Business traveller
Disliked: Staff & service, property conditions & facilities
For the money spent here, just disappointed. The room was small and pretty weathered and dingy that wreaked of smoke. The entire time! The laundry didn’t work, aspects of the gym didn’t work, the parking was massively overpriced, my car got locked inside their gate one morning and I couldn’t use it for the day. The front desk staff just seem so over it. Like if you went down and asked for a glass to bring to your room, it was just an inexplicable flat out NO. And it’s sooooo loud at night. I won’t stay here again.
Stayed 12 nights in Jan 2022

2/5 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
when i saw the room /property in pictures, it was beautiful and so bright. However, a completely different view once i entered. I coouldn't even find the hotel because nowhere it is listed on big logos outside. Inside everything is painted black...a horror themed hotel. I someone survived but will not stay again. I felt misled by expedia pictures and not authentic.
Stayed 3 nights in Jan 2022

1/5 Terrible

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were checked into a room that had an order and the carpet was full of stains. After switching rooms, we fell asleep for about an hour only to wake up to the sounds of a dance party from the rooftop. Our room had windows surrounding it which led to a lovely view but let in all of the sound from the rooftop DJ that went on till 2 AM. And the windows were so old that the draft was quite potent such that I had to wear two pairs of socks and two sweatshirts to sleep comfortably.
Stayed 3 nights in Jan 2022