Reception
Check availability

Reviews of AmericInn by Wyndham Hotel and Suites Long Lake

2.5 out of 5
AmericInn by Wyndham Hotel and Suites Long Lake
521 N Willow Drive, Long Lake, MN

Reviews

7.2

Good

Rating 10 - Excellent. 78 out of 287 reviews" "
Rating 8 - Good. 79 out of 287 reviews" "
Rating 6 - Okay. 62 out of 287 reviews" "
Rating 4 - Poor. 49 out of 287 reviews" "
Rating 2 - Terrible. 19 out of 287 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Neathen

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel front desk doesn’t cause no problems they are very respectful only down side is the hot tub doesn’t work look like they have just abandoned it.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Overlooked warehouse with much activity.
Stayed 1 night in Apr 2024

8/10 Good

Patrick

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
EASY IN AND OUT
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Stayed 1 night in Mar 2024

4/10 Poor

Sally

Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Matthew

Stayed 1 night in Dec 2023

2/10 Terrible

Derek

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a long time to check in, walls are very thin, breakfast did not taste good and thay did not have much food, hot tub was not working our entire stay, they charged $10 for each extra person in the pool that were not staying there. Workers spoke very little english at front desk.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Isaac

Travelled with partner
Disliked: Staff & service
Thought the room was a bit dusty, killed 2 bugs in our hotel room, didn’t see staff when we went to turn in our hotel room keys. When we went to check in the front desk clerk didn’t seem as friendly as I would have liked to see, she seemed annoyed and tired.
Stayed 1 night in Oct 2023

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Jack

Stayed 1 night in Sep 2023

6/10 Okay

Jack

Travelled with family and small children
Disliked: Property conditions & facilities
We found several bugs in the bathroom. The beds were not very comfortable.
Stayed 2 nights in Sep 2023

4/10 Poor

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very depressing place. Desk always deserted. The breakfast food looked as if it had been there for years. The room smelled of smoke.
Stayed 3 nights in Sep 2023

2/10 Terrible

Bryan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
When i checked in and went to the room they give us one of the beds sheets was dirty and I went to the front desk to let them know and get it changed but the guy in the front desk was rude and saying I was wrong they wasn’t dirty until he went and saw him self but
Stayed 2 nights in Sep 2023

6/10 Okay

Heather

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pet friendly lower floor room
Stayed 1 night in Aug 2023

4/10 Poor

Erin

Business traveller
Disliked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Amenities
The older guy at the reception desk was crabby.
Stayed 1 night in Aug 2023

6/10 Okay

Stephen

Travelled with family
Stay was ok, slight tobacco smell in our room, even though all rooms are supposed to be smoke free. Good internet but it is unsecured. Beds are very comfortable. Free breakfast is ok, not great but not terrible either. Overall an ok stay, no issues.
Stayed 3 nights in Jul 2023

2/10 Terrible

Todd

Travelled with family
Disliked: Staff & service, property conditions & facilities
Did not swap towels per day. They claim they do not do this because of Covid. Creepy family living in the property wandering the halls at night. No towels in the pool area. Rude receptionist. Room door keys would constantly stop working, so we had to exchange. They kept telling us to stop putting in by our cell phones. Not our first hotel stay. Carpet in our room was buckling. Beds were garbage. $200 per night. Way overpriced. Stay away.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we think the manager is awesome and the stay was wonderful
Stayed 1 night in Jul 2023

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the fact gas station basically next door thats open 24 hr.
Stayed 1 night in Jul 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

2/10 Terrible

Sheri

Stayed 1 night in Jul 2023

8/10 Good

Kathleen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Proprietor was very helpful to guests and readily available. Rooms were clean.
Stayed 2 nights in Jun 2023

8/10 Good

Brandi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful
Stayed 1 night in Jun 2023

10/10 Excellent

mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
will fil out later
Stayed 1 night in May 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Nuno, Kissimmee

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
The property had almost no other guest staying there, There was very little choices at breakfast . The staff was very rude at our arrival. He was very aggressive and rude right from the start. We travel alot as a company and have never experienced such bad customer service.

6/10 Okay

Joleen

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great staff, but room wasn’t very clean. Hair on the counter and in the bathtub.
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Mar 2023

10/10 Excellent

sara

Stayed 1 night in Jan 2023

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be planning another trip in july and plan to stay here again !!
Stayed 1 night in Feb 2023

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Erika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very short stay here. The check in was easy and the facility and room was nice. We did use the pool but the hot tub was out of commission so that was a bummer. All in all it was a good stay.
Stayed 1 night in Nov 2022

4/10 Poor

Bob

Travelled with partner
Disliked: Amenities
The pool and hot tub were closed
Stayed 1 night in Oct 2022

4/10 Poor

Megan

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Staff banged on my door and insisted I move my care and trailer that wasn’t actually in anyones way - guess we had to make room for the crackheads to park closer to the door
Stayed 1 night in Oct 2022

2/10 Terrible

Ernie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
the manager tried to charge us for using the swimming when we never even went close to it. This is obviously a scam. I will never get near this place again and can't recommend it.
Stayed 2 nights in Sep 2022

4/10 Poor

Rafael Gastelum

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Nice pool and free breakfast were nice. However, no houskeeping for stays less than 4 days.
Stayed 3 nights in Sep 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2022

8/10 Good

Jack M

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

4/10 Poor

Jeffrey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found someone else's sock in our room. It doesn't lead to anything positive about the cleanliness of the hotel.
Stayed 1 night in Sep 2022

8/10 Good

jill

Stayed 1 night in Aug 2022

8/10 Good

Brenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only slept at the Hotel. Suited exactly what we were looking for.
Stayed 2 nights in Jul 2022

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with hot tub was very nice. Didn't like waffle batter. It was very runny, had to throw waffle in the trash.
Stayed 1 night in Jun 2022

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and comfortable. Pool and hot tub were cold. Breakfast was good.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022