Ratings based on 204 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller

Posted 24-Jun-2016
The hotel gave my room to someone else who arrived earlier and because they were sold out my guest and I got stuck in a cramped room with one bed and a cot.This situation was totally unacceptable and was not worth the money paid
5out of 5
by Dina

This traveller left a rating score only Posted 26-Apr-2016 on Hotels
5out of 5
by Patrick from Sonoma

Posted 25-Apr-2016 on Hotels
Wonderful hotel. Room had been freshly refurbished. Very comfortable and a large room. The pool area was still under construction so was noisy during the day but other than that a great experience
5out of 5
by A verified traveller

Posted 24-Apr-2016
Pros: It was clean. Breakfast was good.
Stayed here for my. Daughter's wedding. We stayed the day before and the night of. If was great staying at the venue and was a very pleasant stay. The hotel is clean and very accommodating. A great place to stay!
5out of 5
by A verified traveller from Albany, NY

Lovely!

Posted 13-Apr-2016
Pros: Just about everything!
Cons: The cleaning staff was loud in the hallway in the morning.
Location: Easy access to major highways.
Beautiful hotel, very spacious room with a door right out to the courtyard. Large selection of cable TV stations. Vintage 25 (the hotel bar/restaurant) has a nice wine list and very accomodating bartender. I was also very pleasantly surprised when the higher end restaurant onsite, Volpe, was willing to deliver my dinner to the hotel. The lobster risotto didn't disappoint! Looking forward to returning to this hotel!
4out of 5
by A verified traveller from Coconut Creek, FL

Nice hotel conveniently located.

Posted 13-Apr-2016
Hotel staff was attentive, courteous and, helpful. Breakfast and dinner buffet s were great. Mom is handicapped and the elevator in the lobby was out of service our entire stay Room was nice, bed was great. However, missing pillows on the couch and a lamp. Cold water at the vanity came out at a trickle apparently due a valve that was leaking below.
4out of 5
by Brendan

Nice, except for window and door issues

Posted 12-Apr-2016 on Hotels
The hotel was very nice. Our room was huge and fairly comfortable. The lobby was nicely decorated. The staff were very nice and accommodating. The only issues that I had were that our room (255) had a window in the exterior room that didn't close all the way - it didn't sit right in the frame, so noise and cold air from outside was constantly coming in. The door also didn't have a proper peephole - it was jut a hole drilled in the door, meaning anyone from outside could look in...kind of weird. Other room clearly had proper peepholes, just not ours!
2out of 5
by A verified traveller

Stuck in the elevator

Posted 07-Apr-2016
We were stuck in the elevator. The elevator doors would not open to the second floor. When the elevator finally moved we went back to the lobby and reported the problem to the front desk. There were three employees at the front desk chatting with each other and no other customers to be helped. The employees did offer apologies but not one offered to help with our bags. We struggled up the two flights of stairs. It would have been nice if an employee even made an offer to give assistance. Being trapped in the elevator was bad enough but the lack of concern by the front employees at the front desk was surprising.
5out of 5
by A verified traveller

One of the best hotels in Long Island

Posted 05-Apr-2016 on Hotels
I've stayed at the Fox Hollow a number of times and it is by far my favorite hotel in the area. The rooms are spacious and clean, the customer service exemplary and the complementary breakfast and dinner are very good as well.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 30-Mar-2016 on Hotels