Posted 27-Dec-2016 on Hotels
If I had the capability of rating this hotel zero stars, I absolutely would. Our experience here was simply deplorable due to the amount of excessive, incessant noise by the several parties occurring in these rooms throughout Thanksgiving weekend. We had to call police not once or twice, but four times in order to get the thudding of the music to subsist. When talking to the police, they said they had several reports from other guests at the hotel and that like us, they could not reach hotel management. Upon check out (while an arrest for drug use was occurring nonetheless), we filed a complaint with the woman concierge who assured us the "manager", whose name she withheld, would contact us. We waited a week with no phone call and then decided to reach out. When we spoke with the manager, who refused to provide his name, he absolutely refused to provide a refund stating "YOU GET NOTHING!" and hung up the phone. This hotel is a hotspot for recreational drug use and makeshift nightclubs; be prepared to bring your earplugs and your patience. Please do yourself a favor and look elsewhere; the price is way more than what you get in return!