Posted 08-Apr-2016 on Hotels
I make my reservation with hotel.com paying with my paypaly account. When I arrived at the hotel they charge me again to my credit card the full charge. I reclaimed in the Check out and front desk tells me that it would be refound from the agency in 3 to 5 Days. I think it would be a lot easier if they just refound me in the total amount becaused before I came in the stay was al ready pay. I would not recomended Never. I haven't received yet the reemboursment and it's a week already sense I make the check out.