Ratings based on 1,155 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
55% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 26-Sep-2016
Was a nice hotel and close to all accomodations. Was clean and staff was great.
2out of 5
by A verified traveller from Williamsburg, VA

What went wrong..

Posted 26-Sep-2016
Pros: Good location for visiting family. We used to live in the area before relocating to Virginia.
Cons: Hotel Mgmt needs to consider a complete renovation of hotel rooms and common spaces.
I have stayed in this hotel previously, but the conditions have changed dramatically. The rooms carpet was dirty and stained, bathroom wall paper was peeling off the wall, cracks in the plaster ceiling, and the a/c unit had differculty maintaining room temperature. When we arrived the toilet bowl needed repair. The hotel manager was kind and gave us free breakfast, however the breakfast buffet was terrible. For the price we paid my expectations are much higher than what we got. I don't think I will return to this hotel in any future trip to Long Island to visit family. Very disappointed!!
1out of 5
by A verified traveller from New York

Disgusting

Posted 23-Sep-2016
Didn't even go to a room. The hotel smelled horribly, the environment was seedy, you could see there were some problems. The main floor guests had curtains wide open sitting in their rooms with no tops on. There were mattresses leaning against the window not on the bed frames.
3out of 5
by A verified traveller

Clinicals Stonybrook

Posted 21-Sep-2016
New carpet needed as well as comfortable king size mattress.
2out of 5
by A verified traveller from Queens

Nothing Special At All

Posted 20-Sep-2016
Pros: Sleeping and waking up to check out.
Checked in and when they took my credit card, he told me they would charge me $50 for "security". He spoke very broken English and I had to ask him to please repeat what he was saying more than once. I figured they just need my card in case we trashed the room (we are in our late 50's), but when I got home, the extra $50 remains as "pending". It's been 3 days now. They seem quick to put the extra $50 on, but are now taking their time removing it from my "pending" charges. Carpet had stains, light when you first walk in did not work, no fan in bathroom. Went to lobby to use the computer and it was out of order. No sign. I was fiddling around with it quite a while and then I was informed it's out of order when I asked the front desk why it wasn't working. No complimentary coffee, tea or water offered in lobby as in other hotels. I can see no reason I'd choose this hotel again.
2out of 5
by A verified traveller

Not so nice

Posted 20-Sep-2016
Pros: Not recommended
Cons: Needs updating
Location: 1 hour to Orien Point it Montack
This hotel is past its prime and needs updating.
4out of 5
by A verified traveller

Good location and easy access to major highways.

Posted 11-Sep-2016
Pros: Cleanliness and comfortability.
Cons: Nothing comes to mind at this time.
Location: Proximity to shopping, restaurants and entertainment is great.
Hotel staff were very courteous, attentive and professional. Check In and Check Out process was easy and quick. Staff were well versed in providing good customer service to its patrons. Job well done!
5out of 5
by A verified traveller

Posted 07-Sep-2016
Everything was great I really enjoyed my stay will come again
3out of 5
by A verified traveller

Worn out rooms

Posted 06-Sep-2016
Hotel is built for short stay pleasures.needs to be renovated and cleaned it's a little creepy.Must change carpets in rooms. Looks like people had a rough time in those rooms.reminds me of an old episode of mannix or frank cannon.but I will say that the staff was very nice
2out of 5
by A verified traveller

Dirty Carpet

Posted 06-Sep-2016
Cons: Do not rent a room that requires cleaning.
Carpet in room was stained with pet stains. The cleaning staff could see that the carpet needed cleaning before releasing this room and they did not.