Ratings based on 475 Verified Reviews

3.8 out of 5
70% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Melville, NY

An Excellent Hotel

Posted 25-Apr-2018
Pros: So Clean and beautiful
Cons: Can't think of anything....
Location: Sorry....I was there for an awards dinner and I didn't spend much time in the area. BUT I did get to the Walt Whitman Mall and that was lovely.
I recently returned from NY and had originally booked a lesser hotel than the Hilton and it turned out to be a disaster. I checked out of that hotel and switch to the Hilton and from the moment I walked it I felt fabulous. I was traveling alone and I felt unsafe in the other hotel because it was being used for a sober house as well. When I checked into my room at the Hilton I was so releaved and when I went to sleep that night I felt safe and at ease. My room was clean and beautiful. The staff was so friendly and professional. A dear friend met me the morning that I was flying back and we had a wonderful meal in their open atrium restaurant. I will go there every time I am in NY. A Perfect 10
2 out of 5
by A verified traveller from Huntington

Don’t do it - stay away

Posted 24-Mar-2018
I stayed here for the night to get a full 8 hours of sleep for an important exam I had to take the next morning and so my 11 month old baby could not keep me up all night. I thought it would be a good idea to allow my nieces and baby son to go swimming in the pool and enjoy a nice time to beat the harsh winter we just encountered. First of all, we were at the pool for a half hour when I noticed the ground in the patio floor had roaches scattered by the furniture area and was completely horrified! I immediately told my nieces to get out of the pool so we can leave to go to our room. Then after getting to our room my nieces went to take a shower and the tub filled up in a matter of 10 minutes. The bathroom tub was peeling from whatever paint was on it. This place was disgusting and I would definitely not allow any of my friends and family to stay at this hotel. No recommendation from me. Big N-O.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati, OH

Older hotel but very nice.

Posted 11-Feb-2018
The staff was excellent. Everyone was very nice and extremely helpful. The room was clean, comfortable, and up to date even though the property itself was built probably 30 years ago, based on it's architecture. The restaurants were a very nice choice, no need to go out to find good food. I would recommend you stay and eat here when in Long Island.
5 out of 5
Recommended
for Everyone
by A verified traveller from Northport, NY

Great hotel and wonderful staff

Posted 04-Feb-2018
My stay was very pleasurable. Hotel was very clean, updated, friendly atmosphere, professional staff. Front desk staff made my daughters birthday stay there memorable! Definitely will return.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice place

Posted 27-Jan-2018
Pet friendly but nice will use again friendly staff comfy bed and pillows nice pool
5 out of 5
Recommended
for Everyone
by A verified traveller from new york, ny

Our getaway

Posted 25-Jan-2018
We stay here often while visiting LI. The staff is always very friendly, rooms are clean and comfy and the pool can't be beat!
4 out of 5
Recommended
for Everyone
by A verified traveller from Dallas TX

Christmas stay for family visit

Posted 16-Jan-2018
First Hotel would not give me HILTON Honors points because I made the reservation thru Expedia. Lost a five night stay Floor hallways were under construction with ceilings pulled down and internet routers laying on floor with wires hanging from ceiling. Wallpaper hanging off the walls. No under construction signs or pardon our mess signs Hotel staff were polite and accommodating
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Jan-2018 on Hotels
1 out of 5
by A verified traveller

Not a fan of this hotel...

Posted 12-Jan-2018 on Hotels
I was there for business, as an instructor for a professional conference and expo that was hosted at this hotel. My negative experience started prior to even checking in. There was miscommunication between myself and the other conference staff, and we confused the check-in date. I was charged a $180-or-so fee for this. While I understand a hotel's policy on cancellation/modification, being that we were there as part of a professional conference, and there were over 200 of us there, I expected some level of customer service, but didn't get any. Oh well... I could look past that if it was the only thing... I walked into a hotel room that was over 90 degrees, even though it was single digit temperatures outside. The thermostat was malfunctioning, and I couldn't turn it off. I had the window open the entire weekend I was there, and it cooled off to about 80 (still too warm for me). I would have said something to the staff, but the entire time I was there, they were also trying to work out the heat in the expo area of the hotel, where our conference was. The first day it was so cold in there everyone was wearing hats and coats. The second day, it was so hot we were sweating. They couldn't figure out temps in the common part of the hotel, let alone my individual room. Last but not least, I checked out and accidentally left my computer charger in the room, or at least think I did. Called hotel multiple times over last few days, left several messages, and not once got a call back.
4 out of 5
Recommended
for Everyone
by A verified traveller from Dallas, Texas

Very ncie hotel and staff

Posted 09-Jan-2018
Pros: nice clean place with great staff.
Cons: the A/C!
The place is nice and clean. we were there for a confernce. They only issue I had was the heater in the room kept the room way too warm. it was very cold outside but I like my room cooler than most. even after turning the heater off, it would automatically turn itself back on. I heard other guests that were there for the same confernce that they had the same issue. Otherwise, a nice clean hotel with great staff.