Ratings based on 495 Verified Reviews

3.8 out of 5
70% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia-verified reviews
2 out of 5
by a verified traveller

Posted 12-Jun-2018
UPON ARRIVAL, WE WENT INTO OUR ROOM, AND NOTICED A WET CREAMY TYPE OF SPOT ON THE BED, WE CALLED THE FRONT DESK, AND WERE TOLD THAT THEY WILL SEND SOMEONE TO ADDRESS THE ISSUE, WE WERE IN NY FOR A FRIEND'S FATHER 100TH BIRDAY IN MONTAUK, NY. THERE WAS NO HOT WATER FOR ME TO TAKE A SHOWER AfTER MY HUSBAND TOOK HIS SHOWER..WE LEFT SOON AFTER WE CHECKED IN, SINCE THE HOTEL WAS 1 HR & 54 MINUTES AWAY FROM THE EVENT, WHEN WE RETURNED AT 1 AM THE SPOT WAS STILL ON THE BED, THE HOUSEKEEPING CAME INTO THE ROOM AND TOOK ALL THE WET TOWELS REPLACE THEM WITH FRESH ONES, BUT DIDN'T ADDRESS THE SPOT ON THE BED, AND WE HAD TO CALL THE FRONT DESK, THERE WAS NO AC. NEEDLESS TO STAY, WE WERE NOT HAPPY, THIS HOTEL.
5 out of 5
Recommended
for Everyone
by a verified traveller

Posted 06-Jun-2018
Very impressed with the staff. Also lots to do; pools, tennis courts, gym and good restaurants. Would definitely stay here again
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 01-Jun-2018
5 out of 5
by a verified traveller from New York

Posted 21-May-2018
Great hotel Friendly staff Comfy beds
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 17-May-2018
4 out of 5
Recommended
for Everyone
by a verified traveller from Rotterdam

Good location

Posted 09-May-2018
Good Location Nice bar and restaurant Good food Good pool a bit over crowed in the weekend by social events
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 07-May-2018
5 out of 5
Recommended
for Everyone
by a verified traveller from Melville, NY

An Excellent Hotel

Posted 25-Apr-2018
Pros: So Clean and beautiful
Cons: Can't think of anything....
Location: Sorry....I was there for an awards dinner and I didn't spend much time in the area. BUT I did get to the Walt Whitman Mall and that was lovely.
I recently returned from NY and had originally booked a lesser hotel than the Hilton and it turned out to be a disaster. I checked out of that hotel and switch to the Hilton and from the moment I walked it I felt fabulous. I was traveling alone and I felt unsafe in the other hotel because it was being used for a sober house as well. When I checked into my room at the Hilton I was so releaved and when I went to sleep that night I felt safe and at ease. My room was clean and beautiful. The staff was so friendly and professional. A dear friend met me the morning that I was flying back and we had a wonderful meal in their open atrium restaurant. I will go there every time I am in NY. A Perfect 10
2 out of 5
by a verified traveller from Huntington

Don’t do it - stay away

Posted 24-Mar-2018
I stayed here for the night to get a full 8 hours of sleep for an important exam I had to take the next morning and so my 11 month old baby could not keep me up all night. I thought it would be a good idea to allow my nieces and baby son to go swimming in the pool and enjoy a nice time to beat the harsh winter we just encountered. First of all, we were at the pool for a half hour when I noticed the ground in the patio floor had roaches scattered by the furniture area and was completely horrified! I immediately told my nieces to get out of the pool so we can leave to go to our room. Then after getting to our room my nieces went to take a shower and the tub filled up in a matter of 10 minutes. The bathroom tub was peeling from whatever paint was on it. This place was disgusting and I would definitely not allow any of my friends and family to stay at this hotel. No recommendation from me. Big N-O.
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 19-Mar-2018 on Hotels