Ratings based on 452 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by Liz from Albany, NY

First-time visitor

Posted 26-Apr-2016 on Hotels
The wall control did not turn on the air so it was warm all night, but the room was otherwise comfortable and clean. I enjoyed the indoor jacuzzi - whirlpool and the pool staying open a good length of time after dinner. While the buffet breakfast was generous and a good value, we did not see a la carte items like a bagel, cereal or buttered roll that could be had as single items with coffee. Just wondered if that could be added to the choices.
3out of 5
by A verified traveller

Posted 25-Apr-2016 on Hotels
The WiFi in the room was terrible. Not usable at all.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 20-Apr-2016 on Hotels
3out of 5
by Joanne from South Carolina, former NYer

Good potential. Checking in by 3 PMis questionable

Posted 18-Apr-2016 on Hotels
Room was still not cleaned at 3:45 which made it difficult to shower and get ready for a wedding at 6:30. Asked housekeeper for clean towels but she didn't speak English. Had to get a supervisor. Also, people in adjoining room turned on their tv at 3:40 AM and kept it on all night into the day. Our room was therefore noisy making sleep impossible.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Apr-2016 on Hotels
5out of 5
by Sofia Marie

This traveller left a rating score only Posted 11-Apr-2016 on Hotels
4out of 5
by STANLEY J

Posted 09-Apr-2016 on Hotels
Hotel was very nice and had a good stay over all
5out of 5
by felix

This traveller left a rating score only Posted 07-Apr-2016 on Hotels
5out of 5
by Darlene

Posted 06-Apr-2016 on Hotels
We only stayed for one night. Unfortunately our visit was under sad circumstances. With that said, the girl at the front desk went out of her way to ensure our room was ready early. The rooms were very clean, the beds comfortable, and the staff friendly. We booked thru Trivago and saved. I would recommend this hotel for family and friends. We didn't get the opportunity to utilize all the hotel offered.
5out of 5
by Jennie

This traveller left a rating score only Posted 05-Apr-2016 on Hotels