Ratings based on 483 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Rochester, NY

Spacious Room, Very Clean, Great Location

Posted 14-Mar-2017
Pros: Clean, Roomy and Comfortable
Cons: Friendlier Staff. Put better fire safety routines in place to alleviate chaos.
All in all a great place to stay. The hotel is clean and spacious and located close to everywhere we needed to be. However, there was a fire at 1:30am and we had to evacuate outside in temperatures in the teens. There were minimal instructions from hotel staff as to where to go and when to return and what was going on. This was disappointing and made most of the guests very uneasy. The hotel did not offer any type of compensation.
3out of 5
by A verified traveller from New York

Posted 07-Mar-2017
Cons: Room service is only provided starting at 5PM. Restaurant service should be provided for the entire day.
Location: You need a car.
Early check in granted. Rooms were average in size. Bathroom just OK. Restaurant breakfast was good. However, the restaurant closes after breakfast (10:30am) land does not reopen until 5PM. You would have to leave the Hotel for lunch.
4out of 5
Recommended
for Business Travellers
by A verified traveller

Near office

Posted 28-Feb-2017
Pros: location
Cons: everything just seemed "less nice" than my usual Hilton experiences.
Location: was visiting for work related purposes so I did not venture to local area.
Hotel was good but not great. I tend to favor Hilton hotels because they are consistently comfortable and well managed. This one was on the lower end of the spectrum, but still an overall pleasant stay.
4out of 5
Recommended
for Everyone
by A verified traveller from Long Island, NY

Nice Hotel but Buyer Beware on "Evolution Room"

Posted 28-Feb-2017
Don't buy into anything about the "Evolution Room"......it is literally just a room. Perhaps there are other HGIs that make Evolution Rooms different or better than a standard room, but even the manager at this hotel told me specifically there is NO difference whatsoever, that "Evolution" is simply the name of the room. That was quite disappointing, considering what I had read online from other people's experiences with Evolution rooms having sleep # beds, etc. That is DEFINITELY not the case at this particular hotel. For offering it separately as if it's different, for that false advertising, I can't give it top rating. Everything else was very nice.
5out of 5
Recommended
for Everyone
by A verified traveller

Easy excess off and on the Expressway

Posted 24-Feb-2017
Staff was so nice. The place was very clean and very roomy loved our stay when we go back we will be picking that hotel. Thank you
5out of 5
by Katherine

Wonderful

Posted 23-Jan-2017 on Hotels
Great front desk staff!!
5out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Jan-2017 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 02-Jan-2017 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller

Hilton Garden Inn, Plainview, NY

Posted 02-Jan-2017
Cons: Would like to have a fan in the bathroom
Good quality for the price. Good location to reach Expressways.
5out of 5
by Lysa

Wonderful staff

Posted 31-Dec-2016 on Hotels
Staff was very attentive and friendly. Room was clean and spacious and included a Keurig as well as fridge and micro. Great for an extended stay. Pool was small but nice.