Ratings based on 304 Verified Reviews

4.1 out of 5
81% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Business Stopover

Posted 09-May-2017
Overall the stay was enjoyable. The AC unit in the room was very loud and kept waking me up.
Comment from Hotel Management
14-May-2017 by Sean R. - Geneal Manager, Hotel Management
Thank You for sharing your feedback of the Four Points. We are glad to hear that you enjoyed your stay. We apologize for the AC unit that kept you up. We will have the engineer look at it and tend to the issue. We look forward to welcoming you back the next time you are in the area. Thank You,
4 out of 5
Recommended
for Everyone
by A verified traveller from Plainview,NY

One of the best hotels vs other hotels.

Posted 09-Apr-2017
Very clean-close to spotless, air clean, spacious room, king size bigger than regular king in other hotels, bed comfort, fluffy, pillows great for my neck head pain. Decor nice, furniture in room, usb port for phone, outlets by bed, coffee pot area is on a spacious granite counter top, with height, with room for food, best in room tasting coffee vs other hotels, vanilla hazelnut creamer available(free) and can be sent to room, herbal tea available(substitute any flavor from restaurant for you)free dasani purified water with room, and housekeeping friendly, helpful, Lucy very nice, makes you feel at home, microwave fridge with room, both clean. a brown bamboo cafe pouch for women to keep, with regular and decaf coffee in it. Lighting could be a little better. room for good physically disabled. I like the natural sugar packets,Ice bucket with ice utensil, air filter machine for room if needed,AC QUIET. Ac important I needed constant cool air flowing in room and it did. it had wall unit, and fan so it can stay on all night. Front desk friendly, answered questions, answered phones, no problem with needing something and brought to room. my food delivery was delivered to room, so I didn't have to go to lobby to get it! I ordered from " Bella Vista "5 🌟,Buffalo chicken slice was one of the best ive tasted, for long island and size slice and the chicken roll big, fresh, soft, worth the money spent. variety selection of wine, beer, (USA and international)room serv.reward pts
Comment from Hotel Management
07-May-2017 by Sean R. - General Manager, Hotel Management
Thank you very much for sharing your feedback for the Four Points Plainview. We love hearing how much our guests enjoy their stay. Our staff strives to create a home away from home experience. They enjoy going the extra mile to assure that they are happy during their stay. It seems like this shone through. We are happy that you were able to enjoy our amenities to the fullest. We look forward to having you join us again. Perhaps you might enjoy a meal at our very own Super's Cafe, located in the hotel. Until then. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveller

Conveinace and comfort

Posted 19-Mar-2017
Great value for the money! Our room was spacious and very clean. It was very convenient for the location as well.
Comment from Hotel Management
07-May-2017 by Sean R. - General Manager, Hotel Management
Thank you for sharing your feedback of the Four Points Plainview. We are so happy to hear how much you enjoyed your stay with us! We are very conveniently located right off the Long Island Expressway and central to shopping, business and dining. We hope you were able to take advantage of this. We look forward to welcoming you back for another memorable stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Peaceful Getaway

Posted 18-Mar-2017
The hotel and staff are great here. I do wish there was an indoor pool because it was too cold for outdoor activity, but the gym was a good alternative. I would definitely revisit and recommend to others!
Comment from Hotel Management
07-May-2017 by Sean R. - General Manager, Hotel Management
Thank you very much for your feedback of the Four Points Plainview. We are glad that you were able to enjoy our gym as an alternative. We would love to welcome you back after Memorial Day when we open our pool. You can enjoy a drink in a lounge chair or a refreshing swim. My staff and I look forward to welcoming you back for another memorable stay. Thank You
5 out of 5
Recommended
for Everyone
by A verified traveller from Long Island

Always our favorite local hotel for a quick stay.

Posted 14-Mar-2017
This is always our first choice for hotel when planning a quick local weekend getaway. Staff is always so pleasant, room is clean and comfortable, feels more like a bedroom at home rather than a stiffy hotel room. Nice bar in the lobby for a drink at night or a quick bite if you don't feel like leaving for dinner. Will definitely be back soon and always recommend to others.
Comment from Hotel Management
07-May-2017 by Seam R. - General Manager, Hotel Management
Thank you for your excellent review of the Four Points Plainview. We strive to create a home away from home experience. We are happy to hear this is what you encountered. Our staff is part of what makes our hotel great. They are there to assure that each guest is catered to. We look forward to welcoming you back for another stay. The Super's Cafe is waiting with a refreshing cocktail and a delicious meal for you. Until then. Thank You
5 out of 5
by A verified traveller

Posted 21-Feb-2017 on Hotels
The stay was wonderful - service was excellent - with one simple phone call (our GPS was not cooperative) we got amazing directions from the service desk. Hotel was clean, coffee service right in the lobby was a great perk! Our room was so comfortable - the walk in shower in our room was amazing! We've reserved "accessible" rooms in other hotels, but this one was beyond what we would have ever expected.
Comment from Hotel Management
14-Mar-2017 by General Manager, Hotel Management
Thank you for your excellent review of the Four Points Plainview. Our staff keeps our hotel running smoothly. They are here to assure that each guests' needs are met and anticipate anything they might want. We are happy to hear this was your experience even before you arrived! A warm cup of coffee is just what you needed after your trip to start your stay. We are always happy to know that our rooms along with the amenities exceed our guests expectations. We value each of our guests and their feedback. We look forward to welcoming you back for another stay soon. Thank You, Sean R.
4 out of 5
by Natasha

This traveller left a rating score only Posted 20-Feb-2017 on Hotels
5 out of 5
Recommended
for Business Travellers
by A verified traveller from West Palm Beach

Great hotel for business stay.

Posted 17-Feb-2017
Large room, very comfortable and clean. Restaurant was surprisingly very good for dinner. Front desk staff very nice and helpful.
5 out of 5
by Salvatore

Posted 05-Feb-2017 on Hotels
Great
3 out of 5
by Patrick

Ok for the money

Posted 28-Jan-2017 on Hotels
Typical Hotel, Nothing Special. The pictures are outdated. This hotel is in need of remodeling.