Ratings based on 1,035 Verified Reviews

3.7 out of 5
80% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent Value

Posted 19-Feb-2017
I was pleasantly surprised. Clean and spacious. I was there for ten days - including a snow storm - and could not have been happier.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Jan-2017
Nice accommodation for a one stay. Good breakfast.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Jan-2017
Very helpful staff. They take care of you.
Comment from Hotel Management
14-Jan-2017 by Director of Guest Experience, Hotel Management
Thank you for the wonderful review! We hope to see you again soon!
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in a beautiful, calm area

Posted 01-Jan-2017
Staff are great, they go out of their way to help. Beautiful views and hotel. Comfortable suites. Nice meals both morning and afternoon. Care and interest in clients! Definitely recommend.
5out of 5
Recommended
for Everyone
by A verified traveller from Guatemala

Lugar tranquilo

Posted 20-Dec-2016
Positivo: El personal muy amable. La habitación cómoda y limpia. La ubicación es muy buena si lleva auto y si no hay servicio se trasporte hasta un maximo de 4 millas. Ademas siempre hay cafe, chocolate y fruta. Negativo : El desayuno es bueno pero podria ser mejor, ofreciendo crosants y salsa.
5out of 5
Recommended
for Everyone
by A verified traveller from arkansas

Nice area and quiet

Posted 18-Dec-2016
Great price, hotel is a little dated but clean and quiet. Mattresses need to be updated, - little uncomfortable. Overall a great stay and highly recommended
5out of 5
Recommended
for Everyone
by A verified traveller from ny

Nice hotel, nice view and the room wad a bomb.

Posted 18-Dec-2016
Perfect for my occasion. I enjoyed every second I was there. I would do it again.
5out of 5
Recommended
for Everyone
by A verified traveller from Naperville, IL

Great place

Posted 17-Dec-2016
Clean and convenient. Great stuff walking distance...Ben's Deli and a killer diner...can not go wrong.
1out of 5
by A verified traveller from Charleston, SC

Room not available.

Posted 13-Dec-2016
Pros: Nothing.
Cons: The attitude of the staff at the front desk.
Expedia came to our rescue! We were three adults with a reservation for two queen beds and a pull-out sofa. What we got was a twin sofa and one twin bed at the Best Western Woodbury Inn. Even though the room was pre-paid through Expedia, the hotel charged us and now we have to wait for the charge to come off the credit card. Expedia found us an upgraded room at not extra charge.
Comment from Hotel Management
15-Dec-2016 by Director of Guest Experience, Hotel Management
Dear June, I am sorry to hear that you were unhappy with our service and hotel. We understand the importance of a comfortable room, friendly staff and room type booked. I do apologize that you were not given the room that you initially reserved, we unfortunately had an extenuating circumstance that prevented us from being able to do so. I would like to inform you that we do not have rooms at our property with twin size beds, so the room type that was given to you instead was a full size with a pull-out couch. If you would like to further discuss your stay you can contact me directly at the hotel. I hope that you will consider staying with us again in the future.
3out of 5
Recommended
for Everyone
by A verified traveller from Jacksonville, FL

Quick weekend away.

Posted 11-Dec-2016
Hotel is older and could use a little updating but was clean and comfortable enough for a 2 night stay. Staff was friendly and the breakfast options were wonderful. Exterior doors are always a little iffy but the area seemed relatively safe.