The Roe park is a great hotel, with excellent facilities. The staff are very helpful and friendly. However, I would strongly recommend booking directly on their website, it was over £100 cheaper than Hotels.com! Of course Hotels.com refused to honour the price match guarantee despite countless emails detailing how I found the same room, same cancellation etc. Initially they said they couldn't access the link. I asked them to verify this and magically the link worked. They then said the hotel wasn't on there list of competitors. I asked to see this list (which is not mentioned in the terms and conditions) and they then magically decided that the hotel was on their list. The next excuse was that the website was not legitimate despite it being the official website for the hotel which they had previously used as part of a price match guarantee with me. When I pointed this out to them, supplying screen shots of the previous price match, they just ended the chat with no explanation and refused my refund.