Ratings based on 220 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from colchester

Nice walking distance to city centre

Posted 25-Sep-2016
Great hotel & staff 2nd time here highly recommended
5out of 5
by A verified traveller from Queensland

Posted 12-Sep-2016
The hotel staff were very welcoming and went out of their way to make us comfortable as we arrived a little early for the rooms to be ready. The room was comfortable and the omly very minor niggle was the shower had a curtain rather than a glass screen - curtains are not, in our opinion hygienic. The pub attached to the hotel serves good food and again, the service was excellent. The breakfast Buffett provided a good choice and the quality was good. Located just on the edge of the CBD it is a short, about 20 minute, walk in to town along the River Foyle which has an excellent board walk.
5out of 5
by A verified traveller from Northampton

Welcoming Hotel - Reccomend

Posted 08-Sep-2016 on Hotels
Very enjoyable stay
5out of 5
by A verified traveller from london

Nice hotel in good location with great staff

Posted 30-Aug-2016
Pros: Comfortable rooms. Great staff
Took my wheelchair bound uncle and auntie for a family reunion. Couldn't have asked for better service. All staff couldn't do enough to help us.
5out of 5
by A verified traveller

Wi fi was no good

Posted 19-Aug-2016 on Hotels
Great time was had
5out of 5
by A verified traveller

Helpful and friendly, nice staff.

Posted 17-Aug-2016
Pros: Great location within walking distance of town.
Location: Went on a walking tour of the Walled City area, Tour guide was very interesting and enjoyable. Guild house is beautiful. Derry is a great town.
Arrived about 11 p.m. after 4 hours at the hospital from a broken wrist. Front desk manager, was very nice and so helpful with our luggage, towels, room service etc.
4out of 5
by A verified traveller


Posted 17-Aug-2016
Pros: Bien situé
Location: A 1 km du centre de Derry, avec le boardwalk c'est super
Bon hotel bien situé et avec un bon Irish coffee. L'hôtel est assez proche du centre Derry pour y aller à pied. Plusieurs cafe à proximité.
3out of 5
by A verified traveller

Posted 14-Aug-2016 on Hotels
We booked a standard double room. It stated on the description that it has a river view but the hotel staff told us that there is no standard double room with river view. Instead, one has to pay 20 more to upgrade to a superior room for a river view.
4out of 5
by Molly

This traveller left a rating score only Posted 13-Aug-2016 on Hotels
3out of 5
by Paul from Manchester

Good service and staff, but hotel a little tired

Posted 12-Aug-2016 on Hotels
I was very happy with the service of the hotel staff. I was however, a little disappointed with the standard of the hotel. I was expecting something much sharper and less tired.