Ratings based on 321 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Nice and central

Posted 10-Feb-2017
Pros: Location and breakfast
Good central location excellent breakfast friendly staff
5out of 5
Recommended
for Everyone
by A verified traveller

perfect hotel in the town centre

Posted 24-Jan-2017
The hotel was brilliant, all of the staff are friendly, professional and always willing to help if they can. The hotel is in a perfect location for if you want to go drinking, shopping or to see the attractions. The food was excellent
1out of 5
by A verified traveller from US

Not sure how to put this.

Posted 17-Nov-2016
Pros: breakfast and waitress on Sunday morning. Older woman made us feel at home.
Cons: etiquette
Location: Nice location: we are inside the wall.
Arrived late and not welcomed. Parking an issue. Streets very busy, no valet, guesswork on parking. Must park on street diamond if their parking lot full. The receptionist sat on his chair as we entered. No class and rude. Stand and greet guest as they arrive. Do not expect food after 23:00. Nothing open in hotel, even though they offer 24 hour room service. Each person at front desk had different story if asked a question about food. Not sure if they knew how to act. We stayed at their location over the weekend. Expect noise (which did not bother us). But teens out drinking at the wall.
5out of 5
Recommended
for Everyone
by A verified traveller from Coleraine

Brilliant

Posted 08-Nov-2016
Location: Right on wall. Tower Museum, Millenium Forum nearby. Just off Diamond. Everything a short walk away.
Staff very friendly and helpful. Couldn't do enough. Breakfast brilliant. Room very comfortable. ONLY Hotel to stay in Derry.
4out of 5
Recommended
for Everyone
by A verified traveller from London

Great location

Posted 07-Nov-2016
Pros: The location
Cons: The staff weren't as friendly as I have come to expect when staying at hotels in Ireland
Nice rooms with good views, and a great location to explore Derry.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 06-Nov-2016 on Hotels
1out of 5
by A verified traveller from Armagh

Disaster

Posted 06-Nov-2016
Arrived to one double bed one single and a sun lounger as an excuse for a bed. Had to pay car parking fees as hotel car park was full. Ordered food which was terrible. Had booked a family break for Halloween so disappointed!!
5out of 5
by A verified traveller

Posted 02-Nov-2016 on Hotels
Excellent city centre location. Very small car park. Parking off site not covered/subsidised.
4out of 5
by A verified traveller

ヒーターが不調

Posted 31-Oct-2016 on Hotels
スチームヒーターが作動せず。田舎のせいか値段の割には高級ホテルなのだが。
5out of 5
by A verified traveller

Great Stay

Posted 26-Oct-2016 on Hotels
The staff was incredibly friendly and helpful. It could not have been any better.