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Willow Guest House

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Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi

Overview of Willow Guest House

Willow Guest House

3 out of 5

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping
192 Church Road, Airport Hotel Heathrow, Hayes, England, UB3 2LT

Explore the area

  • AirportLondon (LHR-Heathrow)9 min drive
  • Popular LocationHyde Park23 min drive
  • Popular LocationBuckingham Palace25 min drive
  • Popular LocationPiccadilly Circus26 min drive

Choose dates to view prices

About this area


Willow Guest House is located in Hayes. Westfield London Shopping Centre and Portobello Road Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chiltern Hills and Colne Valley Regional Park. Pinewood Studios and Royal Botanic Gardens, Kew are also worth visiting.

What's nearby

  • Stockley Park - 3 min drive
  • Brunel University - 4 min drive
  • Hyde Park - 23 min drive
  • Buckingham Palace - 25 min drive
  • Piccadilly Circus - 26 min drive

Getting around

  • Hayes & Harlington Station - 3 min drive
  • Hillingdon Underground Station - 6 min drive
  • Heathrow Airport (LHR) - 9 min drive


  • Karahi Express - 3 min walk
  • Dawat Restaurant - 5 min walk
  • Ye Olde Crowne - 6 min walk
  • Grapes Tandoori Indian Restaurant - 7 min walk
  • Beefeater Grapes - 12 min walk

About this property

Willow Guest House

3-star, Hayes guesthouse in Townfield
This smoke-free guesthouse features tour/ticket assistance, a garden and free wired Internet in public areas. All 5 rooms provide in-room free WiFi, coffee makers and flat-screen TVs. Showers, ironing boards and desks are among the other amenities that guests will find.
Willow Guest House offers 5 forms of accommodation with coffee/tea makers and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and microwaves can be requested.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired Internet

Food and drink

  • Continental breakfast available for a fee

Family friendly

  • Microwave (on request)

Guest services

  • Daily housekeeping
  • Tour/ticket assistance


  • Garden


  • Smoke-free property

Room amenities


  • Shower


  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)


  • Desk
  • Iron/ironing board

See similar properties



Check-in from 2:00 PM - 11:30 PM


Check-out before 10:00 AM

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.


No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Willow Guest House Hayes
Willow Guest House Guesthouse Hayes
Willow Guest House Guesthouse Hayes
Willow Guest House Hayes
Guesthouse Willow Guest House Hayes
Hayes Willow Guest House Guesthouse
Willow Guest House Guesthouse
Guesthouse Willow Guest House
Willow Guest House Hayes
Willow Guest House Hayes
Willow Guest House Guesthouse
Willow Guest House Guesthouse Hayes

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 5 out of 16 reviews
5 - Excellent 31%
Rating 4 - Good. 5 out of 16 reviews
4 - Good 31%
Rating 3 - Okay. 3 out of 16 reviews
3 - Okay 19%
Rating 2 - Poor. 2 out of 16 reviews
2 - Poor 13%
Rating 1 - Terrible. 1 out of 16 reviews
1 - Terrible 6%




Staff & service


Property conditions & facilities

3/5 Okay

Disliked: Staff & service
Staff opened door after long while and disappeared soon after showing room. No details given. Not available for questions. But room was ok for the price.
Stayed 1 night in Dec 2018

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not return!
Strange smell (possibly damp), thought not in the room. Dirty bathmat. The noisiest bed I have heard. Toilet door didn't lock. No heating, and it was cold on Friday evening. No one to speak to directly except at breakfast. Arrival was very impersonal via intercom. Internet was intermittent, and I had to keep logging in. The breakfast was very poor. Not much in the area, but a good bus service. 60 to 90 minutes to central London by public transport. I really wish I had gone somewhere else.
Stayed 2 nights in Aug 2018

4/5 Good

Liked: Cleanliness, room comfort
No Complaints
Was quiet and clean which made for a comfortable stopover
Stayed 1 night in Aug 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Complaints
The place was clean, comfortable and a good night's sleep.
Stayed 1 night in Aug 2018

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but misleading info
I used the hotel for a layover really. Wanted something close to Heathrow and looked for options with free shuttle. Hotels booked this property as complying with both these criteria. It was Not the case. Hotel is about 15-20 min drive away and has no shuttle. Taxi cost me over 30 pounds on arrival. Owner was very nice and explained this was a mistake in listing by he's tried to correct unsuccessfully. The property itself is a residence in a simple area, far from city, very simple. It was nice and clean and worked for a bead to crash on.
Stayed 1 night in Jul 2018