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Reviews of Viking

3 out of 5
Viking
Romford Road,Startford, 162, London, ENG

Reviews

7.2

Good

Rating 10 - Excellent. 120 out of 576 reviews" "
Rating 8 - Good. 231 out of 576 reviews" "
Rating 6 - Okay. 119 out of 576 reviews" "
Rating 4 - Poor. 63 out of 576 reviews" "
Rating 2 - Terrible. 43 out of 576 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Sharon

Stayed 1 night in Oct 2022
Response from Gul R on 6 Oct 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel
The staff was very helpful. We really enjoyed our stay & would stay again
Stayed 4 nights in Sep 2022
Response from Gul R on 26 Sept 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Sep 2022
Response from Gul R on 26 Sept 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

6/10 Okay

Thomas R

Basic/OK.
First of all, the image of the lobby is not the lobby you are greeted with at this hotel. The actual lobby is more like a police station or a Citizens Advice Bureau. So to post a photo of a reception with plush furniture and fresh flowers, is simply false advertising. The reception staff is rude-ish and disinterested. The room itself was fine, classic motel layout, bed was clean, but the actual bed cover felt old and a bit grubby. The carpet was nasty. Bathroom was nice and clean. Would have been nice with a bedside lamp. Breakfast was ultra basic and practically inedible. Fine for a 3 night budget stay. No frills whatsoever.
Stayed 3 nights in Sep 2022
Response from Gul R on 26 Sept 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated. Regards

4/10 Poor

sarah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Gul R on 26 Sept 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Regards

2/10 Terrible

Nafla

Stayed 1 night in Sep 2022
Response from Gul R on 26 Sept 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Regards

8/10 Good

Kumu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Gul R on 9 Sept 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated

6/10 Okay

THOMAS

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The hotel is ok the room was clean and room was looked after ie new towels beds made tv did not work and fan only worked after i put in new batteries breakfast ok did not eat sausage has i had seen them stored in a container on the window shelf in kitchen the night befoe so not too sure they were what was on my plate amusing notice 1 egg 1 bacon 1 sausage and beans a bit skimpy milk was in a 2liter container it came in and was full fat only overall ok but would not run back one good note the guy on reception was pleasent and was helpfull the surrounding area was a little enlightning not sure if walking round after dark would be safe if on your own but thats not an issue for the hotel it is were it is overall ok.
Stayed 2 nights in Sep 2022
Response from Gul R on 6 Sept 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Regards

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
City Break for a Birthday Celebration
Good location, great price, free locked parking and a breakfast. Can't fault this little gem of a hotel.
Stayed 1 night in Sep 2022
Response from Gul R on 6 Sept 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great for price, there was a slight smell of dampness in room
Stayed 1 night in Aug 2022
Response from Gul R on 3 Sept 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful.
Such friendly staff. Very accomodating. Very polite. Rooms are nice enough and clean.
Stayed 1 night in Aug 2022
Response from Gul R on 22 Aug 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to seeing you again in the near future. Regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Gul R on 13 Aug 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to seeing you again in the near future. Regards

10/10 Excellent

mr a

Stayed 1 night in Aug 2022
Response from Gul R on 13 Aug 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to seeing you again in the near future. Regards

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an enjoyable short stay but found the hotel very peaceful and clean. Customer service was very good and helpful. Thanks
Stayed 1 night in Aug 2022
Response from Gul R on 12 Aug 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to seeing you again in the near future. Regards

8/10 Good

Andrew

Stayed 1 night in Aug 2022
Response from Gul R on 12 Aug 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to seeing you again in the near future. Regards

10/10 Excellent

Ebenezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Gul R on 8 Aug 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to seeing you again in the near future. Regards

2/10 Terrible

andreas

Stayed 1 night in Aug 2022
Response from Gul R on 6 Aug 2022
Thank you for having taken your time to provide us with your valuable feedback.

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7/10
Good stay for work , basic but everything clean and there for you , breakfast needs a bit work but would stop again if working in area
Stayed 1 night in Aug 2022
Response from Gul R on 4 Aug 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Regards

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was very friendly and accommodating. The housekeeping staff cleaned our room daily. The breakfast was not just continental but a full hot breakfast with eggs, sausage, bacon, baked beans plus cereals , toast, yogurt, etc, and the service was very efficient. It would have been nice if they gave us extra pillows and hand towels (not just bath towels), and tissue paper, and also if they have separate trash bins for recyclables. Great location with frequent bus service to the trains and tube and the Westfield mall; also a block from a grocery store which is very convenient.
Stayed 8 nights in Jul 2022
Response from Gul R on 2 Aug 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to seeing you again in the near future. Regards

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic clean and tidy
Good no frills accommodation, clean and tidy. Staff pleasant breakfast ok good location and easy walk to Stratford Stn and Westfield.
Stayed 1 night in Jul 2022
Response from Gul R on 1 Aug 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Regards

8/10 Good

V P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Treated well and would use again
Stayed 1 night in Jul 2022
Response from Gul R on 1 Aug 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to seeing you again in the near future. Regards

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 nights and were satisfied, quiet area, good service, friendly staff, good breakfast, clean rooms at a fairly good price. We will come back. Thank you guys.
Stayed 5 nights in Jul 2022
Response from Gul R on 30 Jul 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to seeing you again in the near future. Regards

6/10 Okay

JUSTIN

Stayed 1 night in Jul 2022
Response from Gul R on 30 Jul 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated. Regards

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Brilliant little place for the price breakfast wasnt the best but again done what was needed would defo use again
Stayed 1 night in Jul 2022
Response from Gul R on 26 Jul 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Regards

8/10 Good

Keziban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Gul R on 26 Jul 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Regards

4/10 Poor

Philip

Stayed 1 night in Jul 2022
Response from Gul R on 26 Jul 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Regards

2/10 Terrible

KH ATAUR

Stayed 4 nights in Jul 2022
Response from GUL R on 18 Jul 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.

10/10 Excellent

Mihaela

Stayed 1 night in Jul 2022
Response from Gul R on 16 Jul 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to seeing you again in the near future. Regards

10/10 Excellent

Richard

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming reception and staff. Clean rooms, easy access. Nice choice of breakfast. Excellent value for money in London
Stayed 1 night in Jul 2022
Response from Gul R on 15 Jul 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Gul R on 1 Jul 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

8/10 Good

Claire

Stayed 1 night in Jun 2022
Response from Gul R on 28 Jun 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

8/10 Good

Jonathan

Stayed 1 night in Jun 2022

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair price
Stayed 1 night in Jun 2022
Response from Gul R on 27 Jun 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Conviently located for London Stadium - better than the 2 stars awarded it
Stayed 1 night in Jun 2022
Response from Gul R on 27 Jun 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

8/10 Good

Garton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place
Stayed 4 nights in Jun 2022
Response from Gul R on 27 Jun 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly
Stayed 1 night in Jun 2022
Response from Gul R on 27 Jun 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

8/10 Good

Pradeep

Stayed 3 nights in Jun 2022

8/10 Good

Johannah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022
Response from Gul R on 23 Jun 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Regards

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a nights sleep. Only place we could find with free on site parking
Stayed 1 night in Jun 2022
Response from Gul R on 20 Jun 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

6/10 Okay

Raquel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Soccer Aid stay :)
Friendly staff. Hotel a bit dated. We had a quadruple room for 3 nights. Beds only had 1 pillow each and when we asked for a further 4 upon check they advised they did not have any but would get them for following day. Following day other receptionist not aware of the request but assured us would gave them for 3rd night. True to his word we got them for the last night. Towels provided were so small and did not provide hand towels nor a bath matt for outside the shower. Would suggest larger bath towels. i.e bath sheet sizes. Breakfast selection not great and no coffee machine etc. Good location. 40 minute walk to the London Stadium. Good bus routes from right outside and close to Sainsbury’s, tesco.
Stayed 3 nights in Jun 2022
Response from Gul R on 15 Jun 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

8/10 Good

Ludo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good standard
Stayed 2 nights in Jun 2022
Response from Gul R on 14 Jun 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Gul R on 14 Jun 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

8/10 Good

Jane

Liked: Staff & service
Room was very dated, but clean. The bathroom was modern. There was a fan on the wall which didnt work.
Stayed 1 night in Jun 2022
Response from Gul R on 13 Jun 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Regards

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Perfectly pleasant though bed too small really and some cleanliness issues fair breakfast though limited choice Shower excellent though do need a slip mat staff courteous and welcoming and went above and beyond
Stayed 3 nights in May 2022
Response from Gul R on 11 Jun 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort
Very good location, price and facilities
Stayed 1 night in May 2022
Response from Gul R on 11 Jun 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

8/10 Good

Robin

Stayed 1 night in May 2022
Response from Gul R on 28 May 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Regards

6/10 Okay

hassan

Stayed 1 night in May 2022

10/10 Excellent

Peter

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good budget option
Nice and clean for a budget hotel. A bit noisy as lots of construction guys staying but nice friendly staff and good breakfast.
Stayed 2 nights in May 2022
Response from Gul R on 10 Jun 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

8/10 Good

Shado Junior

Liked: Staff & service, room comfort
Good location. A bit old like a motel but nice place.
Stayed 2 nights in May 2022
Response from Gul R on 10 Jun 2022
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.