Ratings based on 3,412 Verified Reviews

3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Devon

Posted 19-Nov-2017
Friendly, very clean and comfortabl. Perfectly placed for Paddington Station.
3 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco and Chicago

Convenient but very basic hotel.

Posted 13-Nov-2017
Pleasant staff, rooms are very basic and cleaned every third day. Fresh towels available every day. No chair or desk in the room. Comfortable for sleeping but definitely not for spending any part of your day. No closet and only enough room to open your suitcase on your bed .Good selection of channels on TV. Lots of restaurants nearby and close to tube bus and Paddington station for Heathrow express.
3 out of 5
by A verified traveller

Location okay.

Posted 10-Nov-2017
Pros: Staff were helpful and bathroom clean on arrival.
Cons: I feel that the once every three day cleaning is too little and these things should be communicated to guests prior to booking not when they arrive.
Location: Location not bad but staff knowledge not great.
Tea and coffee making facilities would have been nice also no phone in the room as an older single traveller this was a bit disturbing. On advice from staff I arranged to have a taxi at the hotel to take me to meet a tour group, timing was important but no taxi had to have one flagged down and almost missed my tour.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Oct-2017
Nothing fancy. It was a nice clean place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from Wales

Comfortable hotel

Posted 30-Oct-2017
Very straight forward check-in. Very pleasant staff. Clean and comfy room. Hotel is a 15 minute-walk from Oxford Street and 5 minutes away from Paddington Station.
4 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne Australia

Another great night at Point A

Posted 14-Oct-2017
Pros: THe friendly customer service
Cons: IF they could just find a tiny bit more space in the room I occupied that would be great.
Location: Located close to Kensington Gardens and Hyde park, the Tube and London Paddington with some great eateries and a whole new area beside the canal.
I spent another gret night at Point A Paddington this time in a room at the back of the hotel. the only issue I had was that the room was very small and it was hard to find a place to put my suitcase and open it. Other than that everything was fantastic and the staff were absolutely excellent. I would certainly recommend this hotel to anyone looking to stay in London. With great eateries and Kensidngton Gardens and Hyde Park just locally and the Padditngton Tube and main station just a stones throw away Point A Paddington is ideally located.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tel Aviv

Posted 11-Oct-2017
I stayed at this hotel for 5 nights with a friend, and it was a great experience - small but clean and modern room, very nice location (cute street with lots of places to eat, subway within 5 min walk, a 24/7 supermarket right across the street), helpful staff (Alex at the reception was very nice). They offer a 15% discount for breakfast at a lovely cafe next door. Great hotel to explore London. Would definitely recommend.
3 out of 5
by A verified traveller from Melbourne

Posted 10-Oct-2017
The hotel is very handy for Paddington Station and a useful and cheap overnight stop to/from Heathrow. We took the cheapest room rate (no window), what we didn't know (and isn't pointed out by the hotel web site) is that these are in a basement with three Underground lines audible almost all night through the walls. Apart from that the place is clean and the staff pleasant and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from HongKong

Excellent location

Posted 08-Oct-2017
Location: 5/5 Next to paddinton station Very convenient for people who travel from airport Can keep luggage after check out for 3 pounds It’s nice to explore city without dragging luggage The staff I met r all very nice with smile :) The bed was comfortable Air con was cold enough Shower Water was hot Sink got stuck a bit Only minor thing is it’s near the station So u can hear trains passing by 24/7 Since we r staying at basement Kind of hard to ignore it However, it’s not affecting my sleep at all! Overall if u dun mind the sound Would recommend people who wants to stay at a nice place with fair price!
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel room

Posted 06-Oct-2017
It's better if tgey clean the room and toilet even without changing the bedsheets. But better change at least once of our three day stay.. otherwise this should b a perfect stay..and should vacuum the room properly