The location is excellent, being around the corner from Spitalfields Market and a 5-minute walk from Liverpool St. Station.
The double room I stayed in was small but was very clean, had a comfortable bed, and great blackout curtains. The shower had adequate water pressure and amenities.
The staff I encountered were all very polite and pleasant.
The bad:
1. I arrived too early for the 3 PM check-in so I wanted to check my suitcase while I went to work. However, the luggage storage was full so the concierge added a tag to my suitcase and said they will hold it at the front counter in the meantime and then will transfer it into the storage when there's room. When I checked in and tried to pick up my suitcase, they brought me to the storage room but my suitcase wasn't there. The concierge (different from the one earlier) didn't seem to know what to do and had no helpful suggestions, just a shrug. As it turned out, my suitcase was still at the front counter sitting unattended and could have been picked up by anyone.
2. Instead of having an iron and ironing board in each room, there's instead an ironing room at the end of the hall. There are two heavy duty irons, neither one was working well. I instead opted to use the laundry service app called LaundryHeap.
Overall, a very good 5-day stay. I will stay there again if travelling solo. The double room might be quite tight for 2 people.