Ratings based on 427 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 24-Mar-2016
Friendly staff, excellent service beautiful hotel, comfy bed, great food.
5out of 5
by A verified traveller from Central London

Excellent staff and accommodations!

Posted 20-Mar-2016
Excellent boutique hotel in Central London. The staff, rooms, restaurant and location are top notch. Walking distance to many fine restaurants and pubs, close to all of the main attractions.
5out of 5
by A verified traveller from Brighton

Lovely hotel close to tube station

Posted 26-Feb-2016
Received a glass of prosseco whilst checking in and a complimentary upgrade! Lovely room and hotel.
4out of 5
by Anzelika from Oslo

Posted 23-Jan-2016 on Hotels
Very quiet in the weekends, not much places are open around, very near to the underground.
4out of 5
by Gina

Great hotel for a business stay

Posted 21-Jan-2016 on Hotels
I wished there were outlets in the bathroom; lack of made staying there for an extended period of time difficult. Also, room service menu was a little limited.
5out of 5
by Andrea from Glen Ellyn, IL

Very nice Christmas holiday Honeymoon

Posted 14-Jan-2016 on Hotels
This was the best hotel I ever remember staying in. The staff was so friendly and helpful - allowing us to check in a little early because we had bags and nowhere to go. The bathroom was so luxurious with a big tub and bathrobes. The bed was extremely comfortable with cushy bedding. We also made good use of the espresso machine. They think of all the details too - hotel umbrellas to use on rainy London days, an adapter for electronics, cold bottled water delivered to your room. Every question and every request was adressed promptly and we felt very nicely take care of on our honeymoon.
4out of 5
by A verified traveller

Nice hotel but out of the way

Posted 06-Jan-2016
Nice hotel, not a 5 star though. A bit out of the way although well connected to the subway
5out of 5
by Neil from Yateley

Anniversary Break

Posted 06-Jan-2016 on Hotels
We cannot fault our stay, the staff were courteous & friendly, the room was superb and the overall service was fantastic.
4out of 5
by John from Bristol

Great hotel

Posted 03-Jan-2016 on Hotels
Great hotel helpful and friendly staff, room air con / heating not responsive to controls.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Jan-2016 on Hotels