Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
5.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller from australia

Hotel close to Oxford street

Posted 14-Aug-2015
Pros: Location was great.
Cons: There should be an escalator or a lift going to the ground floor so that your able to carry heavy suitcases without having to drag them the downstair
Location: Close to oxford street, in fact the hotel is behind Oxford street. Great for shopping and great for using the tube.
The hotel was in a great location, just disappointing there was no other alternative to getting your heavy suitcases down to the ground floor other than carrying them down 2 flights of stairs. It is also disappointing hotel staff located in the lobby on the 1st floor supposedly put there by the hotel to assist people with queries have absolutely no idea about the surroundings of the hotel and basically cannot assist you in anyway. We were also advised on check in our room would be overlooking the garden. This was not the case, the room looked straight into another building, there was no garden. The rooms however were spacious and the location was amazing. Over all a nice stay.
4 out of 5
by Paul from New Zealand - Auckland

Posted 13-May-2014 on Wotif
Pros: Location in Marble Arch is brilliant
Cons: My room had a dreadful smell coming through the air conditioning - was treated pretty poorly when I tried to change rooms
Location: Perfect, New Zealand
Facilities: Nice ; Value: Affordable;
5 out of 5
by Dr from Australia - QLD - Brisbane

Posted 18-Apr-2014 on Wotif
Pros: The hospitality extended by the staff and their willingness to be helpful.
Cons: The quality of the gym excluding the tredmill is the quality of a hotel in Cuba.
Facilities: the gym equipment is very; Service: Go the extra mile; The location is excellent and with the subway so close the whole of London is easily accessable.I would recomendation to anyone shoping,food stalls .
4 out of 5
by Fay from Australia - WA - Perth

Posted 17-Apr-2014 on Wotif
Pros: Location
Cons: Some road noise but not bad enough to disturb sleep
Location: Close to everything
Facilities: Typical; Value: Average price; Service: Helpful, Polite; Close to underground station and shopping
5 out of 5
by Carol from England

Posted 05-Mar-2014 on Wotif
Pros: Location
5 out of 5
by Jamie from New Zealand - Auckland

Posted 31-Oct-2013 on Wotif
Pros: Nice and clean, good price for the central location
Cons: Reception not on ground floor
5 out of 5
by Susan from Australia - NSW - Sydney

Posted 23-Apr-2013 on Wotif
Pros: Excellent service
Cons: Food menu a little limiting.
Location: Perfect, Room very quiet .
Value: Fantastic; Service: Outstanding; Cleanliness: Pristine; Had a great stay- would definitely stay again.
3 out of 5
by Farid from New Zealand - Auckland

Posted 09-Apr-2013 on Wotif
Pros: Location and size of hotel
Cons: Service
4 out of 5
by Quintin from Australia - QLD - Brisbane

Posted 07-Mar-2013 on Wotif
Pros: Close to Oxford st for shopping
Facilities: Nice ; Value: Moderate; Service: Good, Respectful;
5 out of 5
by Mark from Australia - NSW - Sydney

Posted 04-Feb-2013 on Wotif
Pros: I use this hotel three to four times per year when on business in London. Alwats excellent service as well as the excellent central location
Location: Excellent location
Facilities: Unpretentious, Didnt use any facilities; Value: Affordable, normal 4 star pricing; Service: Professional, Courteous, Good service levels; Cleanliness: Spotless, Immaculate, Rooms serviced every day ; Watch out for gypsies who now gather near Marble Arch station and the innediate area. Edgeware Rd is a must for fantatstic middle eastern dining.