Beautiful hotel, dusty sheets
Lovely room- amazing interior!
Everything was clean to a very high standard apart from the bed. I pulled back the sheets and a lot of dust came from it. I think that's why I felt a little itchy and sniffly. (Minor issue but it needs to be addressed).
Useful extras in the room: hair dryer, kettle, television, phone, storage space and as expected; bathroom cosmetics but they were very bad quality infortunately!
Apart from the drilling in the morning (which the receptionist warned us that will happen as they are mid construction), and also the random knock very early in the morning from one of the room cleaners asking what time she can come to clean the room, I would say it was a pleasure to stay at the Trafalgar Hotel.
Ps. The bed was enormous and the mattress was literally sent from heaven. Made for kings and queens!
Comment from Hotel Management
21-May-2017 by Suzaan Evans , Hotel Management
Thank you for taking the time to complete our survey following your recent stay with us.
I am very sorry for the shortfall you have experienced on this occasion as it wasn't our intention and I hope that it will not deter you from choosing to stay with us again in the future.
Please be rest assured that all your constructive feedback as now been shared with our Executive team in order for them to ensure that your episode does not recur.
Guest Relations Manager