Ratings based on 801 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4out of 5
by A verified traveller

Hotel opposite Trafalgar Square

Posted 06-Dec-2016 on Hotels
Nice hotel opposite Trafalgar Square. Great for walking into the west end. The hotel has a really nice roof bar. Room was quite large for London - nothing plush but just a nice room. Staff friendly.
3out of 5
by A verified traveller

Trafalgar Hotel

Posted 05-Dec-2016 on Hotels
Staff were friendly and helpful but some renovation of the hotel was on going (no noise during the weekend stay) which meant the hotel was a little short on convenience or structure access. Breakfast was quite basic for £400/night. Staff were pleasant and helpful. I would not stay there again at the moment at this price. Not value for money. Great pub across the road was some recompence, The Admiralty, was excellent for food, beer, wine and atmosphere
4out of 5
by A verified traveller

Short business staycation

Posted 05-Dec-2016 on Hotels
Good for short stay. Location excellent. Would like shelves or drawers for clothing, better wi-fi, food availability after 11.00pm, but staff very good.
4out of 5
Recommended
for Everyone
by A verified traveller from Cambridgeshire

Ideally located hotel

Posted 22-Nov-2016
Pros: Great location.
Cons: Only grippe was not being able to open the window for fresh air.
Location: It's right on Trafalgar Square, London is at your fingertips.
Stayed here for a weekend break, didn't regret my choice at all. A very comfortable and well appointed hotel with great facilities and an excellent roof top cocktail bar. The staff were all welcoming, polite and professional, from check-in, room service and maid service. The room was as advertised, spacious and all the facilities you need for a comfortable stay.
2out of 5
by A verified traveller from P

Needs a Makeover

Posted 16-Nov-2016
Pros: Not much. Staff were good. Not much more to add ..............................,.,,,
Cons: Room was small and tired. Heating wasn't working!!!
Location: Good Location
4out of 5
by A verified traveller

This traveller left a rating score only Posted 31-Oct-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller from NC

Trafalgar Hilton - London

Posted 20-Oct-2016
Pros: Great rooms, lots of amenities, fantastic breakfast. Bed very comfy.
Cons: Communication with guests. Make sure you give them your email and phone number if you plan on spending anytime there.
Location: Location was fantastic. Close to everything, great restaurants and shopping.
Our experience was a mixed bag, we were driving from northern England to London, once we got into the heart of the city and were under 1 mile from the hotel we were told that the roads around the Trafalgar Hotel were closed due to an event. There was not way to get anywhere near the hotel to check in. I called the hotel and were assured by the staff that the roads would not be open until after 4 pm. We were only there for 1 day and had hoped to have a full day there. We were very unhappy that the hotel did not notify us of the road closings . Also, the manager was very rude and unaccommodating with the problem we experienced. Now, the hotel was very lovely, big rooms with lots of amenities, great bathroom. Very clean. Rooftop bar had amazing views. breakfast fantastic.
5out of 5
by A verified traveller

Clean, central and great service!

Posted 17-Oct-2016 on Hotels
It was a very nice hotel and great service. The location was perfect for us. It was very central to getting around. Nice bar area.
3out of 5
by A verified traveller

complaints about the room furnishings

Posted 24-Sep-2016 on Hotels
I was irked by the lack of drawers in which to put my clothing. It seems to me that a hotel which charges over $500.00 a night could have at least one large chest of drawers for the use of the guest. I had to keep my unused clothes in my suitcase, while the used clothes were either hung on hangers or placed on the floor of one of the three wardrobes in the room. Even these wardrobes had only five hangers in them, requiring me to call the reception to ask for ten more hangers. Also, the large easy chair in the room took up too much space and was only comfortable when I put two of the bed pillows in it.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Sep-2016
Great hotel in excellent location in London. Breakfast is delicious and plentiful and the rooms very clean. Would definitely stay here again. The rooftop bar is great for drinks and a nice view of London at night!