This was a wonderful play to stay. Location was within walking distance to most places, and near a tube station. Employees were very friendly and helpful. Breakfast at the restaurant was a great way to start the day. Dinner was very slow and lacking. Ac didn't get as cold as hubby would like, but was fine for me. We will stay there again when travelling to London.
Comment from Hotel Management
19-Apr-2017 by Suzaan Evans , Hotel Management
Thank you for taking the time to complete a survey following your recent stay with us.
Please be rest assured that all your constructive feedback as now been shared with our Executive team in order for them to ensure that we consciously improve our service
I am also pleased to inform you that our hotel is undergoing a full refurbishment for a modern opulence and timeless elegant design.
I sincerely hope that this will not deter you from choosing to stay with us again in the future.
Guest Relations Manager