Ratings based on 781 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Cambridgeshire

Ideally located hotel

Posted 22-Nov-2016
Pros: Great location.
Cons: Only grippe was not being able to open the window for fresh air.
Location: It's right on Trafalgar Square, London is at your fingertips.
Stayed here for a weekend break, didn't regret my choice at all. A very comfortable and well appointed hotel with great facilities and an excellent roof top cocktail bar. The staff were all welcoming, polite and professional, from check-in, room service and maid service. The room was as advertised, spacious and all the facilities you need for a comfortable stay.
2out of 5
by A verified traveller from P

Needs a Makeover

Posted 16-Nov-2016
Pros: Not much. Staff were good. Not much more to add ..............................,.,,,
Cons: Room was small and tired. Heating wasn't working!!!
Location: Good Location
5out of 5
by A verified traveller from Japan

ホテルの従業員は笑顔でテキパキとしてくれました。

Posted 26-Oct-2016
部屋は豪華さはないが質素で清潔でした。交通量の多いところでしたが二重窓で部屋は静かで気持ち良く過ごすことができた。 朝食込(4泊)にしましたがバラエティに富んだ食事であきることなく楽しめた。夜は同じ場所はBARになりそこのビールと食事もおいしかった。 フロントのスタッフは我々の片言英語に耳を傾けてくれて色々解決してくれた。 Wi-Fiは有料と書いてあったが無料でした。欠点は暖房の効きが悪かった位でした。 次回も利用したいホテルです。
4out of 5
by A verified traveller from NC

Trafalgar Hilton - London

Posted 20-Oct-2016
Pros: Great rooms, lots of amenities, fantastic breakfast. Bed very comfy.
Cons: Communication with guests. Make sure you give them your email and phone number if you plan on spending anytime there.
Location: Location was fantastic. Close to everything, great restaurants and shopping.
Our experience was a mixed bag, we were driving from northern England to London, once we got into the heart of the city and were under 1 mile from the hotel we were told that the roads around the Trafalgar Hotel were closed due to an event. There was not way to get anywhere near the hotel to check in. I called the hotel and were assured by the staff that the roads would not be open until after 4 pm. We were only there for 1 day and had hoped to have a full day there. We were very unhappy that the hotel did not notify us of the road closings . Also, the manager was very rude and unaccommodating with the problem we experienced. Now, the hotel was very lovely, big rooms with lots of amenities, great bathroom. Very clean. Rooftop bar had amazing views. breakfast fantastic.
4out of 5
by A verified traveller from Schwäbisch Hall

Hotel in optimaler Lsge

Posted 04-Oct-2016
Wir buchten gezielt ein Stadthotel in einer Lage von wo man die Hauptsehenswürdigkeiten am Besten zu Fuß erreichen kann. Diesen Anspruch erfüllt dieses Hotel optimal!! Direkt am Trafalgersquare gelegen hat man maximal in 20 Minuten fast alles erreicht und sonst hat man die "Tube" unmittelbar vor der Tür. Das Personal ist ebenfalls sehr nett und sehr hilfreich. Also für die Entdeckung Londons nur zu empfehlen!
5out of 5
by A verified traveller

Posted 15-Sep-2016
Great hotel in excellent location in London. Breakfast is delicious and plentiful and the rooms very clean. Would definitely stay here again. The rooftop bar is great for drinks and a nice view of London at night!
5out of 5
by A verified traveller

Posted 08-Sep-2016
Great stay . Great location. Staff extremely helpful. Would definitely recommend this to everyone I know.
5out of 5
by A verified traveller

Awesome hotel

Posted 30-Aug-2016
Excellent staff at the front desk and through out the hotel. Clean and well maintained. Fantastic location for seeing a show or the many sites and sounds of London. Would recommend a drink on the roof bar. Service is a bit slow but views or unbelievable.
4out of 5
by Christa

Fantastische Bar auf dem Dach

Posted 30-Aug-2016 on Hotels
Toplage - fantastische Bar auf dem Dach
5out of 5
by Margaret from East Grinstead

Fun weekend

Posted 29-Aug-2016 on Hotels
Weekend away with a friend to see a ballet production nearby