Ratings based on 7,026 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Great very close to everything

Posted 28-Sep-2016
Wish we could have stayed longer and if able will stay there again on another trip !!!
5out of 5
by A verified traveller from Stockhom


Posted 28-Sep-2016
Fjärde gången vi bor här. Utmärkt läge och trevlig personal
4out of 5
by A verified traveller from Notts

Great location, but noisy

Posted 26-Sep-2016
Stayed in an executive room on the 6th floor, room was very nice but looking over the strand so was very noisy all night. Rooms very hot! They really need air conditioning and some sound proofing then would be great. Hotel staff at check in were excellent, at the executive breakfast not the same standard, but good was good Overall a good stay but need ear plugs if you want a good nights sleep.
5out of 5
by A verified traveller from Wilmington, DE

Nice hotel in a good location.

Posted 24-Sep-2016
Pros: I like the location and the comfort level.
Cons: I have no suggestions.
Location: It is an easy walk to Covent Garden and the theatre district and many fine restaurants. The tube is also convenient.
This hotel has an excellent location for walking to Covent Garden and other local spots and easy access to the tube. The breakfast buffet has a lot of variety and is very good. The staff were helpful. This is a good place to stay.
2out of 5
by A verified traveller from Germany

Not worth the price!

Posted 23-Sep-2016
Pros: Location
Cons: Yes, rooms could be larger, pillows and beds need to be replaced, carpet is old, the rooms need updating.
Location: Shopping
For the amount of money I paid for a room, I would have thought the room would have been nicer and bigger. The hotel needs to be updated, the hallways and rooms are very dated. Lighting is poor and the beds are very uncomfortable. The pillows are also really flat, you would think they could replace with pillows that had stuffing in them. The location was fine, when I go back to London, I will definitely find another hotel to stay. Again, the price was much more than what you get, find a nicer hotel, this one is not worth it!
4out of 5
by A verified traveller

Sehr schönes Hotel in der City

Posted 21-Sep-2016
Location: Es befindet sich in der City am Strand (Verländerung der Mall, die zum Buckingham Palace führt, dazwischen ist nur der Trafalgar Square).
Das Hotel läßt keine Wünsche offen und ist trotz City-Lage in erschwinglicher Preisklasse. Das Service passt, Sauberkeit wird groß geschrieben und das Personal ist freundlich und hilfsbereit. Alles in allem ein guter Tipp zum Weitersagen!!
1out of 5
by A verified traveller

Great location, hugely disappointing

Posted 21-Sep-2016
For the price I had to pay, it was awful. Top floor single room with no air conditioning. Heat was a real problem and prevented me from sleeping. I would never stay here again.
4out of 5
by A verified traveller from paris

Position idéale

Posted 20-Sep-2016
Hotel immense et un peu impersonnel mais très pratique car adresse idéale sur le Strand, a 2 minutes à pied de Covent Garden. Parfois un peu bruyant.
4out of 5
by A verified traveller

Fint hotell med sentral beliggenhet

Posted 20-Sep-2016
Hotellet ligger sentralt og har alt man trenger for et hyggelig opphold. God frokost, treningsrom m.m
3out of 5
by A verified traveller from México City

Habitación doble demasiado pequeña No AC

Posted 19-Sep-2016
Pros: La ubicación
Cons: Las instalaciones de las habitaciones y los pasillos.
Location: Teatros y museos a unas cuantas cuadras. Estaciones de metro y de tren cercanas y el área de Covent Garden a espaldas del hotel.
Habitación demasiado pequeña para una estancia cómoda de dos adultos con equipaje. No hay aire acondicionado en la habitación y las ventanas no se pueden abrir. La excelente ubicación puede sobreponer estas incomodidades pero para alguien que requiere un poco de ventilación en un día caluroso puede resultar extremadamente incómodo. Solamente 37 habitaciones del hotel cuentan con aire acondicionado y hay que pagar extra. El hotel proporciona ventiladores a las habitaciones que no cuenta con él, sin embargo, estos se encuentran sucios lo cual invita a no utilizarlos.