Ratings based on 7,494 Verified Reviews

4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Centally located.

Posted 21-Feb-2017
Cons: Softer toilet paper and kleenex
Location: Covent Garden is right around the corner. The National Gallery is less than five minutes away as well as two theaters.
I enjoyed staying at the Strand. It was centrally located to everything we wanted to do.
4out of 5
Recommended
for Everyone
by A verified traveller from warrington

Small rooms, but central hotel!

Posted 20-Feb-2017
We enjoyed our stay. The hotel did everything we needed it too, the staff were mostly great. Rooms were a little small for the price.
4out of 5
Recommended
for Everyone
by A verified traveller

Great location, familiar Strand landmark

Posted 19-Feb-2017
Complementary upgrade most welcome, whilst still a Single, it was clearly a bit better. A Welcome free bottle of red wine and a personalised note was also a nice touch. Room had all the amenities of an excellent room only with a single bed and not the most space ever. Breakfast wasn't included so I can't comment on dining there. Only disappointment was a disagreement on checkout - they wouldn't provide me with a receipt (every other hotel I've ever booked via Expedia has done so, over very many years) telling me I'd have to make do with what Expedia provided. As I'm claiming the cost back, that's not necessarily very helpful.
4out of 5
Recommended
for Everyone
by A verified traveller

Excellent location

Posted 19-Feb-2017
A great location for our theatre trip break in London. Up to it's usual high standard. Great service from very pleasant staff..
4out of 5
Recommended
for Everyone
by A verified traveller from c

Centraal hotel met een ziel en bedrijvigheid

Posted 19-Feb-2017
Centraal hotel met een ziel en bedrijvigheid Komen teug
4out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Great Hotel, close to all Manchester has to offer

Posted 19-Feb-2017
Great stay and would highly recommend. Room size was fantastic but to fit 4 people in room we needed to use the couch. Very close to shopping, pubs, and city center. Will definitely be back next time we watch a football match.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Feb-2017
I love the position of the Hotel. It is so central. I also find it very welcoming and friendly which is unusual for a place of itssize, I would have expected it to be far more impersonal.
3out of 5
Recommended
for Everyone
by A verified traveller from northern ireland

Nice hotel great location

Posted 17-Feb-2017
Pros: Location and cleanliness
Cons: The way some staff approach guests
Location: Location excellent central to all theatres
Bed pushed up close to wall could not step on to floor having drinks and chat with other couple whi was staying with us staff member told us to keep it quiet we were not noisey and people sitting around could not believe this staff member approached us they did not think there was any noise this has really put me off coming back as I felt told embarrassed by this if you go away for a couple of day you would think it possible to have a chat and a laught with a friend without being annoyed. I am all for good behaviour and myself my husband and the other couple were very taken aback by being approached in this way Regards Mrs V McAleese
4out of 5
Recommended
for Everyone
by A verified traveller from Surrey

Excellent location for stations and shows

Posted 17-Feb-2017
Hotel staff were efficient and helpful. Breakfast was plentyful. Hotel room window dressing was wooden and took away light. Maintenance staff after midnight fixed our TV with a smile. Would stay there again.
1out of 5
by A verified traveller from Thailand

Ripped off

Posted 17-Feb-2017
Pros: Great location but very small room
Cons: They sold my room although it was paid in full
Location: Great location for theatres shopping and sight seeing
I was late checking in for my prepaid room and they had sold it . Negotiated a refund with the manager but they still charged my card again three weeks later. Infuriated!!!!!!