Ratings based on 744 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Montreal

Great hotel

Posted 01-Aug-2016
British 5 stars not a French 5 stars! I love the staffs and this beautiful hotel! I have enjoyed it! First room was not cleaned and they have upgraded my room!
5out of 5
by A verified traveller from Hampshire

Last Minute Night Away

Posted 15-Jul-2016
Pros: Location, Cleanliness,
Cons: Bed
Location: Marleybone Station and Euston nearby. Shops and restaurants also.
Very nice hotel, have stayed here before. Tried to book direct, but stated that they had no availability, so looked on Expedia and found room available. Fairly expensive not a last minute deal, and didn't include breakfast like it did last time I booked direct with the hotel. Room good size,really clean,everything we needed. Attentive staff. My only criticism would be the bed was Queen size, basically 2 smaller beds put together so a dip in the middle which was a bit annoying.
5out of 5
by A verified traveller from kuwait

Very nice hotel

Posted 26-Jun-2016
Hidden gem , very friendly staff. Close to center yet quiet . Unique tea garden. Pool is nice . Kids friendly. Great big rooms . Only food is expensive . But will always stay there and eat out.
5out of 5
by A verified traveller from kuwait

Nice location, great facilty, toliet facilty great

Posted 25-Jun-2016
Same as above, hidden treasure , one of the best hotels in London , food is expensive, 30 pounds per person for breakfast . And we are family of 7. Otherwise wil always stay there
4out of 5
by A verified traveller from Hants

Convenient for tube & trains.

Posted 13-Jun-2016
Close to Paddington, dry access to Marylebone. 10mins to Picadilly and theatres. Great atmosphere and building, good service & food. Cocktails in Mirror Bar recommended. Spa and pool appreciated. Both a good base (as we used it) or a destination.
4out of 5
by A verified traveller from Cleveland, OH, USA

Nice, but a little away from all main attractions.

Posted 10-Jun-2016
It is close to the station but a 40 minutes walk from all the attractions . The swimming pool is nice.
5out of 5
by KEIKO

This traveller left a rating score only Posted 01-Jun-2016 on Hotels
4out of 5
by Benjamin from Manchester

Satisfied....just

Posted 31-May-2016 on Hotels
All the staff were very helpful and the room was a decent size although a long walk from the lifts. Classical design was fine but dont expect ultra modern hotel. Clean and tidy although the decor does feel a little dated. Bathroom was a very good size and shower was super powerful which was a bonus, I didnt try bath. Onsite spa was ok for city centre hotel and useful to have available for use. However the sauna wasnt so hot and steam room was small and located in the changing room. Pool was a decent size. Overall reasonably happy with stay and would return if price was good.
4out of 5
by Hans christian from Oslo

Posted 25-May-2016 on Hotels
Well located and comfortable hotel with large rooms.
4out of 5
by A verified traveller from Berlin

Grand Hotel

Posted 23-May-2016
Pros: Die Lage, das Personal, das schöne alte Gebäude.
Location: Gute Verkehrsanbindung, Spazierengehen oder Joggen im Regent's Park, Ausgehen, Shoppen in der Marylebone High Street und Umgebung.
Das Hotel liegt sehr gut, direkt am Bahnhof Marylebone und ganz in der Nähe U Bhf Baker Street, der Bus dorthin fährt direkt vor dem Hotel ab, zu Fuß sind es aber auch nur ca. 6 Minuten. Das Stadtviertel ist besonders schön, der Regen'ts Park ist ganz in der Nähe. Das Hotel selbst ist beeindruckend, renoviert, aber inszwischen auch wieder etwas in die Jahre gekommen. Die Betten sind hervorragend, ich habe selten so gut geschlafen. Das Personal ist besonders freundlich und zuvorkommend.