Ratings based on 725 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Berlin

Grand Hotel

Posted 23-May-2016
Pros: Die Lage, das Personal, das schöne alte Gebäude.
Location: Gute Verkehrsanbindung, Spazierengehen oder Joggen im Regent's Park, Ausgehen, Shoppen in der Marylebone High Street und Umgebung.
Das Hotel liegt sehr gut, direkt am Bahnhof Marylebone und ganz in der Nähe U Bhf Baker Street, der Bus dorthin fährt direkt vor dem Hotel ab, zu Fuß sind es aber auch nur ca. 6 Minuten. Das Stadtviertel ist besonders schön, der Regen'ts Park ist ganz in der Nähe. Das Hotel selbst ist beeindruckend, renoviert, aber inszwischen auch wieder etwas in die Jahre gekommen. Die Betten sind hervorragend, ich habe selten so gut geschlafen. Das Personal ist besonders freundlich und zuvorkommend.
5out of 5
by Rickman

Super schön gepflegtes Hotel an guter Lage

Posted 22-Feb-2016 on Ebookers
Riesiges Hotel ruhige Zimmer würde sofort wieder buchen.
5out of 5
by Kyle from Aylesbury

Fantastic hotel and amazing stay

Posted 15-Feb-2016 on Hotels
Fantastic relaxing break, making full use of the facilities and the spa complex in the hotel left me and my fiancée fully relaxed and rejuvenated
5out of 5
by A verified traveller

Posted 10-Feb-2016 on Hotels
The staff were excellent the room fine but the bathroom was clean but could do with updating
5out of 5
by A verified traveller

A great stay

Posted 10-Feb-2016 on Hotels
We spent one night here to celebrate my fiancé's birthday. I had told the hotel of the of the occasion in advance and they left a nice card and cupcake in our room which was a great touch. The staff were all very friendly and helpful. The room was huge with a luxurious bathroom. We ate at The Winter Garden for dinner and the food was fantastic.
5out of 5
by A verified traveller from Bristol

A family break for New Year.

Posted 04-Feb-2016
Pros: The service was superb, beautiful surroundings, spacious rooms.
Cons: To consider children. We were not able to access the cocktail bar and there was nothing on the booking advising us of limitations.
Location: The hotel is close to Madame Tussauds and offers easy train access with the station to the rear of the hotel.
A superb hotel, wonderful service, 5 star luxury. Unfortunately I did not feel that the hotel encouraged children for New Years Eve. We felt excluded on New Years Eve and had limited access in the hotel with our 11 year old daughter. The gala dinner was extremely expensive, with no child discount. I was discouraged by the staff who said it was probably not suitable for children. We usually celebrate New Year abroad, where children are made to feel welcome and maybe this is something that should be considered for the future.
5out of 5
by Julien M.

Séjour en amoureux

Posted 02-Feb-2016 on Ebookers
Magnifique hôtel intérieur et extérieur Très belle chambre Services impeccable
4out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Jan-2016 on Hotels
3out of 5
by A verified traveller


Posted 17-Jan-2016 on Hotels
Overpriced underserviced £24 per person for a breakfast that minimal options and of a low quality. they need to up their game. There are far better options available in London in the equivalent price bracket.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Jan-2016 on Hotels