Ratings based on 779 Verified Reviews

4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Made a fantastic trip to London perfect.

Posted 19-Apr-2017
No questions it's pricey, but staying at the Landmark--unlike many other pricey hotels--means you are paying for excellent service and a gorgeously appointed room right in the heart of London. Staff were so gracious and friendly, service was incredibly quick -- I can't wait to return, frankly!
5out of 5
Recommended
for Everyone
by A verified traveller from Cambridge UK

Ticked all the boxes, for adults & children

Posted 28-Mar-2017
Better than expected at the price we paid. Staff was not only service minded but very warm and friendly.
5out of 5
Recommended
for Everyone
by A verified traveller from London

Beautiful hotel

Posted 06-Mar-2017
We booked a night at the hotel as we had an afternoon tea booked the next day to celebrate our cousin's upcoming wedding. The hotel rooms were lovely and we had an amazing time! They kindly provided a bottle of champagne in the room as we were celebrating. Very much recommend a stay.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jan-2017
Hotel situated in a quiet place and central. Not far from very nice area for the day and the night.
5out of 5
by A verified traveller

Fancy!!

Posted 10-Jan-2017 on Hotels
This place is like too nice.
5out of 5
Recommended
for Everyone
by A verified traveller from Las Vegas, NV

Excellent hotel and staff.

Posted 29-Dec-2016
Pros: Everyone was very courteous and helpful.
Cons: No improvement necessary in any direction.
Location: Right across the street from the underground, the London Zoo and Madame Tussaud's close by, we even went for a good walk and found Selfridges.
Right across the street from the underground. Very excellent hotel and staff.
5out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 21-Dec-2016
Pros: Location & Ambiance
Over all great experience and nice atmosphere. The hotel location is excellent with walking distance to parks and shopping areas.
4out of 5
by A verified traveller

As expected

Posted 18-Dec-2016 on Hotels
Good quality room, fantastic bed and shower with lots of pressure and hot water
5out of 5
by A verified traveller

This traveller left a rating score only Posted 18-Dec-2016 on Hotels
5out of 5
by A verified traveller

Luxury hotel with character

Posted 17-Dec-2016 on Hotels
Great place to stay if you want to treat yourself to some indulgence.