Ratings based on 789 Verified Reviews

4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveller

Very nice hotel

Posted 22-May-2017
Great place. Would stay again. Excellent staff and wonderful room.
5 out of 5
for Everyone
by A verified traveller from New Hampshire

Amazing hotel

Posted 02-May-2017
Location: Near Marlybone station which we used to travel to Warick to visit Warick castle. Baker Street station where we picked up the double decker bus tour.
This hotel was steps from Marlybone station and Baker's street station making it easy to get anywhere. The hotel is breathtaking and the staff make you feel like they are there just to take care of you even if you are an American traveler with a minor in jeans and a t-shirt (which is what I was). They exceeded my expectation on every level.
5 out of 5
for Everyone
by A verified traveller from Chicago

Made a fantastic trip to London perfect.

Posted 19-Apr-2017
No questions it's pricey, but staying at the Landmark--unlike many other pricey hotels--means you are paying for excellent service and a gorgeously appointed room right in the heart of London. Staff were so gracious and friendly, service was incredibly quick -- I can't wait to return, frankly!
5 out of 5
for Everyone
by A verified traveller from Cambridge UK

Ticked all the boxes, for adults & children

Posted 28-Mar-2017
Better than expected at the price we paid. Staff was not only service minded but very warm and friendly.
3 out of 5
by Keith


Posted 13-Mar-2017 on Hotels
Although the hotel is very nice I do have a gripe, because they mix smoking and non smoking rooms the first thing you smell when you come out of the lifts on the floor is stale smoke, not so nice.
5 out of 5
by Ela

Amazing experience, definitely coming back

Posted 11-Mar-2017 on Hotels
Stunning hotel with impeccable rooms, very relaxing spa and wonderful customer service. Very healthy and delicious selection of food on offer. Was very sad to leave
5 out of 5
for Everyone
by A verified traveller from London

Beautiful hotel

Posted 06-Mar-2017
We booked a night at the hotel as we had an afternoon tea booked the next day to celebrate our cousin's upcoming wedding. The hotel rooms were lovely and we had an amazing time! They kindly provided a bottle of champagne in the room as we were celebrating. Very much recommend a stay.
5 out of 5
by joseph

This traveller left a rating score only Posted 06-Mar-2017 on Hotels
4 out of 5
by James from London

Excellent stay

Posted 12-Feb-2017 on Hotels
Had a lovely time. Spa was busy but very relaxing. Dinner excellent. Breakfast was very varied but no hash browns!
4 out of 5
by marc

5-Star All The Way

Posted 06-Feb-2017 on Hotels
short stay but service was fantastic. room service was really good to which is not something i say very often.