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Reviews of Native Kings Wardrobe

4 out of 5
Native Kings Wardrobe
53-55 Carter Lane, London, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 302 out of 460 reviews" "
Rating 8 - Good. 121 out of 460 reviews" "
Rating 6 - Okay. 24 out of 460 reviews" "
Rating 4 - Poor. 6 out of 460 reviews" "
Rating 2 - Terrible. 7 out of 460 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christian, Waukesha

Liked: Cleanliness, amenities, property conditions & facilities
As an apartment, fully furnished with kitchen, and washer-dryer, it was a home away from home. 24/7 staff were very responsive. And location, location, location!!!! Blackfriar station is just around the corner and waterfront walk.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely, spacious apartment, recently refurbished. We had a very comfortable stay at Native King’s wardrobe and would happily come back.
Stayed 1 night in Apr 2024

10/10 Excellent

Jan, Augusta

Liked: Cleanliness, property conditions & facilities
Wonderful apartment in a great central location! First, two blocks from St Paul’s on the Thames side, yet absolutely country quiet. Apartment is VERY well equipped with stove, fridge, oven, washer dryer, dishwasher and a TV in each room. Could happily stay here for a month or two, and the staff are pleasant and very helpful. Feedback to Native corporate HQ: the high bathtubs are a lawsuit waiting to happen. At least put a stepstool on it the outside of the tub. Second, why is there not a plus in either her bathroom? Had to dry my hair sitting sideways on the bed 8 ft for on a mirror. Back spasm city. Finally, the elevator appears to be permanently out of order. As are a number of other thing like showers and thermostats. Suggest improving the maintenance for a truly outstanding experience.
Stayed 5 nights in Apr 2024

10/10 Excellent

Rose Marie

Liked: Cleanliness, property conditions & facilities
Very kind and helpful staff.
Stayed 1 night in Apr 2024

8/10 Good

Rose Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the St. Paul’s Cathedral and nice area. The apartment was very nice but there was no air conditioning. We had to request fans but try bedrooms because there were locks on the windows, but found out after one night that the windows could be unlocked by staff in order to open them. Overall, it was a nice stay!
Stayed 2 nights in Mar 2024

2/10 Terrible

Bobby

Travelled with family
Arrived late evening to the property and they double booked my family’s two rooms. We had to scramble to find new rooms in the middle of the night. We paid significantly more for the new rooms and had to take multiple taxis in the middle of the night to the new hotel. All was terribly inconvenient. Don’t really understand how the confusion occurred because I even called them to confirm the number of beds available for our trip. Travel very carefully if you book them via a travel service.
Stayed 3 nights in Mar 2024
Response from Native on 28 Mar 2024
Dear Bobby,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced upon arrival at our property. Double booking is not a common occurrence for us, and we are disappointed that it happened during your stay.We understand the frustration of having to find new rooms in the middle of the night and incur additional expenses for taxis to the new hotel. We take full responsibility for the confusion that occurred, despite your prior confirmation of the number of beds needed for your trip.We have taken your feedback seriously and will work to improve our booking and communication processes to prevent such incidents in the future. We hope that you will consider giving us another chance to provide you with a seamless and enjoyable stay.Thank you for bringing this to our attention, and we appreciate your understanding.Warm regards,Native Kings Wardrobe Team

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We spent a great week in London staying at Native Kings Wardrobe. Our 2 bedroom was very spacious, well appointed, nicely remodeled and clean. The hotel is conveniently located to Blackfriar station with lots of dining, shopping and sightseeing in walking distance. Breakfast to go bags in the morning were a great added touch! Thanks for an amazing stay!
Stayed 6 nights in Mar 2024
Response from Native on 28 Mar 2024
Dear Michelle. Thank you so much for your kind words! We are thrilled to hear that you had a great week staying at Native Kings Wardrobe and that you enjoyed our spacious, well-appointed, and clean 2 bedroom suite. We are glad that our convenient location near Blackfriars station and the abundance of dining, shopping, and sightseeing options added to your overall experience. We are delighted to hear that you appreciated the breakfast to go bags as well. We hope to welcome you back for another amazing stay in the future!Kind RegardsNative Kings Wardrobe Team

10/10 Excellent

Mindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was perfect for a family wanting multiple bedrooms. Everything was clean and accomodating
Stayed 4 nights in Mar 2024
Response from Native on 28 Mar 2024
Dear Mindy,Thank you so much for your kind words! We are thrilled to hear that our apartment was the perfect fit for your family's needs and that you found everything to be clean and accommodating. We pride ourselves on providing a comfortable and welcoming space for our guests. We hope to have the opportunity to welcome you back again in the future. Thank you for choosing to stay with us!Kind RegardsNative Kings Wardrobe Team

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
The location of the apartment was great. Within walking distance to many things with public transportation near by. The apartment was clean and simple. Maybe a few updates are needed… there was a broken tile in the bathroom and the lift was out of order for our entire stay. The bedroom at the street side was quite noisy, traffic and people yelling. But overall, I really enjoyed the stay
Stayed 5 nights in Mar 2024
Response from Native on 28 Mar 2024
Dear Karen,Thank you for your feedback on your recent stay at our apartment. We are pleased to hear that you enjoyed the great location and cleanliness of the apartment. We apologize for the issues you experienced during your stay, such as the broken tile in the bathroom and the out-of-order lift. We will address these maintenance issues promptly to ensure they do not happen again in the future. We also appreciate your feedback about the noise from the street side bedroom and will take this into consideration for future updates. We hope to have the opportunity to host you again in the future and provide you with an even better experience. Thank you for choosing our apartment for your stay.Kind RegardsNative Kings Wardrobe Team

6/10 Okay

Wendy

Travelled with family
Liked: Cleanliness, amenities
The hotel was very clean, and the staff were very nice. The only problem was that there was no elevator and our room was on the 5th floor and there was no way my mother could get up and down those stairs multiple times a day. The front desk escorted us to another room except that someone was already staying in that room. Eventually they got us to another room, and it was an upgrade. Very clean and spacious. But the ac didn’t work and the safe wasn’t bolted down. It was a quiet area though and the windows were easily opened.
Stayed 3 nights in Mar 2024
Response from Native on 21 Mar 2024
Dear Guest,Thank you for your feedback. We are glad to hear that you found the hotel clean and our staff friendly. We apologize for the inconvenience of not having an elevator and for the confusion with the room changes. We are happy to hear that the third room was an upgrade and spacious. We will address the issues with the AC and safe. We appreciate your understanding and hope you had an overall enjoyable stay. Thank you for choosing to stay with us.Kind RegardsKings Wardrobe Team

10/10 Excellent

neil, Great Shelford

Liked: Cleanliness, amenities, property conditions & facilities
Nice layout and high quality like their property on Bankside
Stayed 1 night in Feb 2024
Response from Native on 21 Mar 2024
Dear Guest.Thank you for the compliment! We take pride in our property on Bankside and strive to maintain a high-quality layout for our guests to enjoy. It's always great to hear that our efforts are appreciated.Kind RegardsNative Kings Wardrobe Team

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property surprised me! The location was excellent. I wouldn't imagine that we could get something of this quality for this price in this area of London. I only stayed briefly; but if you really want to check out London for a longer period, this is the place to stay!
Stayed 2 nights in Mar 2024
Response from Native on 21 Mar 2024
Dear Guest.Thank you for your kind words! We are delighted to hear that you were pleasantly surprised by our property and that you enjoyed the excellent location. We strive to provide our guests with a high-quality experience at an affordable price. We hope to welcome you back for a longer stay in the future so you can fully experience all that London has to offer. Thank you for choosing to stay with us!Kind RegardsNative Kings Wardrobe Team

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Property was spacious and very comfortable
Stayed 1 night in Mar 2024
Response from Native on 21 Mar 2024
Dear Guest.Thank you for the kind words! We are delighted to hear that you found the property spacious and comfortable. It is always our goal to provide a relaxing and enjoyable stay for our guests. We appreciate your feedback and hope to welcome you back in the future!Kind RegardsNative Kings Wardrobe Team

8/10 Good

BRIAN MICHAEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An excellent property. It is in the midst of conversion so expect some early morning construction noises (I'd suggest avoiding using high RPM rotary tools before 0830) but otherwise a very nice courtyard apartment facility in great area of the city.
Stayed 6 nights in Jan 2024
Response from Native on 8 Feb 2024
Dear Brian, Thank you for your feedback! We are thrilled to hear that you enjoyed our property and its amenities. We appreciate your understanding regarding the ongoing conversion process and will do our best to minimize noise disturbances, especially in the early morning hours. We hope you continue to have a pleasant stay at our courtyard apartment facility in this great area of the city. Thank you for choosing us as your home!Kind RegardsNative Kings Wardrobe Team

8/10 Good

Marie

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The elevator did not work for our entire week-long stay and we were on the top floor. This meant that cleaning the rooms was difficult, as well as lugging luggage up and down narrow staircases. So my review is colored by this inconvenience (which apparently resulted from a missing part that had to be ordered outside of Britain.) The rooms are very spacious but the living room furniture was quite dirty (clearly no one had picked up a pillow to look at the crumbs inside the couch). The kitchen was well-supplied with crockery and the frig/freezer a good size. The location is great!
Stayed 7 nights in Jan 2024
Response from Native on 8 Feb 2024
Dear Marie,Thank you for bringing these issues to our attention. We sincerely apologize for the inconvenience caused by the non-working elevator during your stay. We understand that this made it difficult for you to access your room and move your luggage. We have taken note of your feedback regarding the cleanliness of the living room furniture and we will ensure that our housekeeping team pays closer attention to detail in the future. We are pleased to hear that you found the rooms spacious and well-supplied with amenities. We are glad that you enjoyed the convenient location of our property. We appreciate your feedback and will work to address these issues to improve the experience for our guests. Thank you for choosing to stay with us.Kind RegardsNative Kings Wardrobe Team

8/10 Good

Jay

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Native Kings Wardrobe on 8 Mar 2024
Thanks so much for taking some time in scoring us, much appreciated.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay at this property. Location was fantastic, Millenium Bridge, South Embankment, St. Paul’s Cathedral, Black Friar Underground, all within 5 minute walk. Apartment was clean, comfortable, well stocked, and just all around a great stay. Thank you Native properties for contributing to our wonderful London visit.
Stayed 12 nights in Nov 2023
Response from Native on 8 Feb 2024
Dear Linda,Thank you so much for your kind words! We are thrilled to hear that you had an awesome stay at our property and that you enjoyed the fantastic location. We take pride in providing clean, comfortable, and well-stocked apartments for our guests, and we are delighted to hear that you had a great stay. We hope to welcome you back again on your next visit to London. Thank you for choosing Native properties!Kind RegardsNative Kings Wardrobe Team

4/10 Poor

Roger

Travelled with family
No hot water Really tired decor Church bells throughout the night
Stayed 1 night in Jan 2024
Response from Native Kings Wardrobe on 8 Mar 2024
Thanks so much for taking some time in giving us your feedback, much appreciated. We are working on it, at the moment the whole site it's going true a refurbishment process and we are looking forward to see the great result.

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Native Kings Wardrobe on 8 Mar 2024
We would like to thank so much for taking your time in scoring us, we are pleased to see you had a great experience with us.

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

kerry

Stayed 2 nights in Dec 2023
Response from Native Kings Wardrobe on 8 Mar 2024
Thanks so much for taking some time in scoring us, much appreciated.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, room comfort
Christmas in Europe - 2023
We decided to take the family on a European Christmas vacation and reserved this property for the second leg of our journey. We stayed in Paris and Dublin Ireland as well. This was by FAR the best property that we stayed at on this trip. Spotless clean. Totally renovated, and masterfully I might add. Finishes and quality were superb. My wife and daughter both stated to me at different times, that they would buy this apartment, and literally not change a thing. Maybe add a few pieces of art. Totally clean, staff was extremely nice and very accommodating, as we needed a few items during our stay. Everything we needed for a few days in London. Washer, Dryer, Dishwasher, two bathrooms, good size fridge, microwave, oven, Towel warmers in the bathrooms (So awesome). About three minute walk to St Paul's. Extremely close to the London Underground, and everything was accessible from this location. I would definitely stay here again! business or pleasure.
Stayed 3 nights in Dec 2023

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Jeremy

Stayed 1 night in Dec 2023

4/10 Poor

Mathew

Travelled with family
Disliked: Amenities, property conditions & facilities
A really good location…with a nice “off street” quite space. Please BEWARE there are renovated and un-renovated apartments at the Kings Waredrobe. The un-renovated apartments are quite old and run down with very basic / poor amenities, including no microwave oven, an ancient TV, and uncomfortable sofa and sitting furniture. The most important thing to be aware of, is that the lift in the older apartment block isn’t functioning, so if you need to carry heavy luggage cases up two - three flights of stairs, I suggest you let them know before you check-in. They don’t tell you when you check in or before you head out towards the apartments. They also don’t help carry your luggage.
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Jon

Stayed 1 night in Nov 2023

6/10 Okay

Crystal

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This place has definite potential. It is located in a beautiful courtyard right across from St Paul’s Cathedral. Excellent walkable location to restaurants and shops. The apartment itself didn’t feel clean though, the carpets and blinds all had stains, even stains on the towels. The showers needed linescale removal and the common area couches were worn and not clean. Found some small red ant looking bugs in bathroom. the beds seemed cleaned though and were decently comfortable and since we didn’t spend a lot of time at the apartment during the day we just made due for the few nights. That being said though, I wouldn’t make the effort to stay there again unless they did some serious cleaning and upgrading.
Stayed 2 nights in Nov 2023

10/10 Excellent

Dennis, Cape Neddick

Liked: Cleanliness, property conditions & facilities
Would stay there again, it's such a great location.
Stayed 1 night in Nov 2023
Response from Afife on 1 Dec 2023
Hi Dennis, Thank you so much for taking the time to post your scores!Please know we will be undergoing a beautiful renovation over the coming months so we would love to have you back again so you can see all of our hard work.Drop me an email when you’re planning your next stay so I may look after your reservation personally and ensure another fab stay!Afife Roda Reception Manager Kings Wardrobe Afife.maria@nativeplaces.com

10/10 Excellent

Ian

Stayed 1 night in Nov 2023

10/10 Excellent

Una

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a one bedroom apartment. It was perfect. The bed super comfortable and we slept very well. Very clean. What was best was all the space for the price of a small hotel room, roomy bedroom, excellent bathroom, large sitting/dining room and adequate kitchen with all appliances. A short walk from St Paul’s Cathedral and several tube stations. From St Paul’s station it’s only a 10 minute journey into the centre of London. In an excellent location in a quiet square. We would stay here again
Stayed 2 nights in Nov 2023

2/10 Terrible

Lesley

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Liked: Cleanliness, room comfort
Great Stay
Stayed in a renovated suite. So clean and lovely! Close to St Paul’s and Millennium Bridge.
Stayed 2 nights in Oct 2023

8/10 Good

Ziwei

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice one bedroom apartment, will be better if is two single bed, because I travel with my friend 😊
Stayed 2 nights in Oct 2023

10/10 Excellent

Debra

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Kevin

Disliked: Cleanliness, property conditions & facilities
The property location is excellent and the two room flat we rented was spacious. Front desk staff friendly enough. That being said, the space we were in is in need of an update. Walls and carpet were significantly stained, furniture was worn and wonky (nightstand wobbled so much, I thought it would fall apart with too much on it), and in general it was very shabby. The cleanliness was fine, but the worn nature of the entire place was a significant minus. Given that the price was about average for that area, I'd probably just stay elsewhere in the future. There are cheaper places in central London that are just as worn or equivalent places at about the same price or a bit more.
Stayed 1 night in Sep 2023

10/10 Excellent

Jacquelyn

Stayed 3 nights in Sep 2023

10/10 Excellent

Raymond, Parkerville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room we stayed in was perfect. It was clean with plenty of room a kitchen that was well equiped and a nice comfortable bed. One of the best hotels we have stayed in. The girls at reception were most helpful. The location is great, situated between St Pauls Cathedral and the River Thames, both within easy walking distance.
Stayed 3 nights in Sep 2023

6/10 Okay

William

Liked: Room comfort
Should be better when all refurbished
We had a 4 night stay & were originally put in a room that was not refurbished and there was construction noise and mess all outside the room and the room was dated and in need of work with no a/c. We asked to move and did get moved, the new apartment was better but we h horrible stains on the carpet. The communication & delays to make the move was frustrating and took a lot of time from our stay.
Stayed 5 nights in Sep 2023

6/10 Okay

Caroline

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2023

10/10 Excellent

Zheng

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and fully equipped apartment. Good service with kind and helpful manager and staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Bianca, Seattle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, room comfort
Excellent apartment near St Paul’s
From the arrival to departure we had a very positive experience of the apartment and the staff. We were able to check in early by chance. The staff were helpful and friendly. The area was excellent to bas eourselves near St Paul’s.
Stayed 3 nights in Aug 2023

8/10 Good

Eryn Faye, Unionville

Travelled with family
Liked: Cleanliness
We did not have a/c in our unit. We told the reception this is why we booked the place, and he said they had received a lot of complaints because the renovations weren’t done (evidently there is a/c in some units??). Despite this setback, the place was perfect for us. The kitchen was lovely for breakfast, there were two underground stations and a taxi tank close that took us anywhere in London. And we got lucky - it was a cooler week so open windows were sufficient.
Stayed 10 nights in Jul 2023

8/10 Good

Maura

Travelled with family
Liked: Cleanliness, amenities
Good location - right across from St Pauls and walking to most major attractions. The place is under construction and hallways were a bit dirty. We reserved a 2 bedroom, and due to construction, it wasn’t available, but they gave us two rooms instead. Rooms are definitely dated but looks like they are upgrading and renovating. Very happy with the location and tons of space!!
Stayed 5 nights in Jul 2023

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kings Wardrobe is a great find! These are large apartments - amazingly large for London, and very close to St. Pauls which has eating and shopping options. We walked into the centre for theatres and other activities with no issue. It is also amazingly quiet at night! I love the place and will certainly stay again. The properties are being refurbished and it can only be hoped that 'reception' is one of those areas still to be done. That first impression is a little dark, dingy, cheap, and makes you wonder if shady deals are being done! However, the staff are very helpful, and once in the apartment itself, all fears are allayed - they are great places to stay. Breakfast is a waste of time - but there are great options close to the apartments - so go out and explore!
Stayed 3 nights in Jul 2023