Ratings based on 3,105 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
70% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Athens, GA

Classically British and delightful.

Posted 23-Jul-2016
Pros: Location and staff.
Cons: N/A
Location: Great location. Good restaurants nearby. Hotel is within walking distance of Hyde Park and Kensington Palace.
Great hotel. Good amenities. Great location. I enjoyed the stay and the breakfast and other amenities were great.
3out of 5
by A verified traveller from norway

Posted 23-Jul-2016
Hotell ligget midt sentralt alt var perfekt men hadde ikke internet hvis du skal kjøpt internet det kostet veldig dyrt20£ per natt.
4out of 5
by A verified traveller

Very convenient for royal albert hall

Posted 22-Jul-2016
Didn't start off well as there are some noisy building works but when we asked to move we were moved immediately ... the staff couldn't have been more helpful throuout our 2 day stay. It was hot in London so we appreciated the air conditioned rooms. Good value and we would definitely go back as it was so convenient.
4out of 5
by A verified traveller

Goed hotel

Posted 22-Jul-2016
Goed hotel, toplocatie en vriendelijk personeel. Zwembad en gym zeer goed
4out of 5
by A verified traveller from mexico

Muy bien ubicado, a la vuelta del metro

Posted 22-Jul-2016
Me gustó mucho la ubicacion y el servicio. Lo que no me gustó es que el internet lo cobran
3out of 5
by A verified traveller

Tired

Posted 21-Jul-2016
Hotel getting very tired, room small and basic, no mini bar or snacks, Internet didn't work at all and although refunded the charge it was not helpful given I was on a work visit. I used to enjoy the hotel, checked out and checking into the hilton.
4out of 5
by A verified traveller from Niedersachsen

Posted 20-Jul-2016
kleines, aber tolles neues Badezimmer - nettes Personal - Frühstück recht teuer - großer Flachbildfernseher, aber leider kein Kühlschrank/Minibar
4out of 5
by A verified traveller from Croatia

Very nice hotel in a great location

Posted 20-Jul-2016
After storing luggage the person who brought it for us from the luggage area was rude and rolled his eyes at us for no reason at all. Very unprofessional. This is my only complaint.
4out of 5
by A verified traveller

Nice hotel in a great neighbourhood

Posted 19-Jul-2016
Very nice all around, although the rooms are quite small.
5out of 5
by A verified traveller

Posted 18-Jul-2016
Posizione comoda per muoversi sia a piedi che con i mezzi Silenzioso e rinnovato