Ratings based on 3,243 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Hotel muy bien situado, pero muy antiguo

Posted 23-Aug-2016
Bien situado, a solo 50 mts de Trafalgar Square. Muy viejo y las habitaciones también y con olor a rancio. Por poner un ejemplo a las once de la noche sonó la alarma antiincendios solo porque habían tenido un problema de suministro de corriente. Ese hotel en España sería un tres estrellas con suerte. El personal muy educado y con españoles en recepción
5out of 5
by A verified traveller from Monterey, CA

Absolutely fantastic location

Posted 21-Aug-2016
Pros: Location, free laundrette, location, lobby, lounge, close to transportation (bus and tube)
Cons: newer carpeting and bed linen in the rooms
Location: Right next to Trafalgar Square - what more to say.... close to two tube stations and the bus
Location, location and location. Spitting distance from Trafalgar Square, close to two underground stations. Bus stop in front of hotel. Free laundrette is great for extended stays (where do you find that in hotels anymore). Really posh and well done lobby and lounge. There are two Pret a Mangers close by, a Cafe Nero downstairs and several great other cafes restaurants within 3 minutes walk. I have stayed in London many many times on both business & pleasure mostly at large chain hotels (4 or 5 star) and find The Grand at Trafalgar a better value for money.
5out of 5
by A verified traveller from New Jersey

Great location

Posted 21-Aug-2016
Hotel was situated really well for walking to lots of attractions and underground stations.
4out of 5
by A verified traveller from Tokyo Jaoan


Posted 20-Aug-2016
3out of 5
by A verified traveller from Toronto Canada

Walk to everything

Posted 19-Aug-2016
Centrally located. Walk to restaurants, shopping on Regent and Oxford Streets, Buckingham Palace, National Museum, Bìg Ben, St. Paul's Cathedral, Globe Theatre, London eye, Grocery Stores and Starbucks.
4out of 5
by A verified traveller

Bra beliggenhet.

Posted 15-Aug-2016
Location: God beliggenhet og nærheten til både Embankment og Charing cross.
Veldig fornøyd med hotelloppholdet. Hyggelige personell.
5out of 5
by A verified traveller from S

Nice location, close to tubes

Posted 13-Aug-2016
Staff very courteous and friendly. Hotel was within walking distance to the tubes, restaurants, pubs, and shopping. Rooms were clean, well equipped. Room service available.
4out of 5
by A verified traveller from Cambridge, ON

Perfect location to explore London from

Posted 12-Aug-2016
Pros: Location was perfect. Pizza place adjacent to hotel was excellent. Loved that they had water bottles and purified chilled water for guests.
Cons: Prices in hotel restaurant/bar quite steep.
Location: Right at Trafalgar Square, Charing Cross tube station. Walk across square to The Mall to walk to Buckingham Palace, very close and a lovely walk.
Loved the location. Loads of restaurants close by to choose from. Easy walk to Piccadilly Circus and Covent Garden. Not far from Big Ben and Westminster Abbey and Thames.
5out of 5
by A verified traveller from Greater New York

Very convenient location. International standards

Posted 08-Aug-2016
Pros: Quiet, "European-large" rooms.
Cons: Reception desk.
Location: All central London.
Reasonably spacious room for a European hotel. Reasonable amenities (microwave, coffee machine, no ironing board - the few on loan were being used). Surprising silent even with a room on the street. It seems that the old building has good sound proofing internally. A large hotel, so not very personalized. Very convenient location on Trafalgar Square, close to a Picadilly line subway station (goes to Heathrow airport - plan for one hour). Many diverse restaurants around.
5out of 5
by A verified traveller from Bloomfield Hills, MI

Perfect location! Great staff!

Posted 07-Aug-2016
Fabulous experience! Great location! Clean! Beautiful hotel! The staff was amazing and incredibly professional. We enjoyed our stay and will be back in the future. We were welcomed upon check in by Luigi and Matthew who demonstrated uttmost professionalism and warm welcome from the beginning and throughout our stay. Both were helpful in offering great restaurant suggestions and information to local spots/attractions. Overall, highly recommend this hotel!!