Ratings based on 3,295 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Close to Trafalgar Square

Posted 22-Oct-2016
Location: There are several theaters within walking distance as well as Trafalgar Square, the National Gallery, and Church of St. Martin in the Fields.
The location is fabulous for walking to many attractions. There are lots of people going to events in the area and it feels fairly safe in the late evening. The staff was gracious and helpful. The room was kept clean. We received clean towels every day but only received one wash cloth during our stay of several days.
3out of 5
by A verified traveller

hotel bien situé

Posted 20-Oct-2016
Pros: Très bien situé
Cons: un frigo vide qui sert à rien et qui fait du bruit
Location: pub aux alontours très sympa, la vie qui bouge
hotel bien situé au cœur de Londres, des possibilité de prendre des bus et aller partout. A l'arrivée il faut payer un acompte de 130€ en cas d'incident. C'est la première fois qu'on nous demande ça. On ne l'a pas apprécié. Très bonne literie, salle d'eau vraiment très petite. Pour le prix qu'on a payé ça nous a déçu.
4out of 5
by A verified traveller from Toronto, Canada

Nice hotel in good location.

Posted 11-Oct-2016
Location: Close to many good takeaway places for sandwiches, Tesco store on the corner. Close to Thames River and Trafalgar square, Covent Garden.
Our room was big and we had a kitchenette which came in very handy for breakfast and lunch meals. We did not have a very big window or the best view but the skylight helped. The room was clean and the bed firm. The location of this hotel was excellent within walking distance to many attractions. If you get tired of walking the buses were a good option and many stops close by. I would highly recommend purchasing a oyster car to use the local transit.
4out of 5
by A verified traveller

Posted 10-Oct-2016
Location: Zentral Nähe Trafalgar Square
Super Lage - sehr verkehrsgünstig. Sehr aufmerksames Service-Personal. Lautstärke bedingt ist ein Zimmer nach hinten besser, hat aber dafür Essensgerüche der umliegenden Restaurants... Frühstück ist nicht besonders toll - in der Nähe gibt es aber genug Möglichkeiten.
5out of 5
by A verified traveller from New Mexico

Excellent hotel and excellent location

Posted 09-Oct-2016
Pros: the location. Excellent restaurant downstairs.
Cons: I am not sure
Location: Great location. Theatre's close enough to walk too. River close enough to all too.
We had a wonderful time.. Cannot really think of anything bad about the hotel
4out of 5
by A verified traveller from Venezia

Posizione eccellente

Posted 04-Oct-2016
Pros: Innanzitutto la posizione . La hall , il personale .. La camera lasciava un po' a desiderare mancando di vasca da bagno e frigobar ...
Cons: La cosa che più ho notato è che mancava la vasca da bagno , la quale cosa non dovrebbe secondo me verificarsi in un hotel a quattro stelle ..
Location: Ottimo
Hotel gradevole in posizione eccellente ma la camera era sprovvista di vasca da bagno (!) e frigobar ...
4out of 5
by A verified traveller from Jakarta

Great Location Hotel

Posted 27-Sep-2016
We stayed here two nights and had a pleasant experience. The room was sufficiently clean and modern with a usb spot to charge all your electronics. The bathroom was a bit small and could use an upgrade, but clean with perfect water pressure and temperature. The location is perfect: 2 min walk to the underground station. It's also a perfect start off point to visit the museums and explore Covent Garden and West End. We watched a show both nights and it was very convenient walking back to the hotel at night after the show.
3out of 5
by A verified traveller

Posted 15-Sep-2016
総じて居心地の良いホテルでした。 ロビーやレストランはゴージャス、部屋はシンプルで広く、不便は感じない。冷蔵庫はお部屋になかったのは気になったが、頼めば冷所保存はしてくれるような説明書きがあった。プリンターやランドリールームが無料で使えたのはとても助かった。 従業員はとても丁寧な対応をしてくれるし気遣いも上手だった。
5out of 5
by A verified traveller from Bristow, VA

Great hotel in a perfect location.

Posted 14-Sep-2016
Helpful staff. Provided good tips for sightseeing and sent a bottle of wine to my room!
5out of 5
by A verified traveller from Philadelphia, PA

Great hotel close to everything

Posted 12-Sep-2016
Pros: Comfort and cleanliness of the room, with all the "modern" amenities, while being close to everything.
Cons: I honestly can't think of anything that could be improved.
Location: Trafalgar Square, naturally, is a block away. But less than 20 minutes (by foot) you will find the West End, Buckingham Palace, Big Ben, and more!
I recently planned a surprise trip to London for my spouse and wanted a hotel close to all the major attractions: The Grand at Trafalgar Square did not disappoint! After hearing stories from friends (many of whom have lived in London in the past) about small beds, tiny rooms, missing amenities, etc, I arrived expecting the minimum. Alas, I was very happy to find everything I would expect from a comfortable 3 or 4 star hotel back home in the States. Comfortable, clean, and quiet room, sitting chair, desk (with another chair), plenty of lights, more than enough electric outlets and charging (USB) ports, air conditioning, toiletries, towels, etc. And let's not forget the proximity to the attractions: The tube was a block away. Although we walked to most destinations, most less than 20 or 25 minutes away. Buckingham Palace, Westminster Abbey, 10 Downing Street, London Eye, Covent Garden, West End, theaters, and more.